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These are the themes that SHRM anticipates will most impact businesses and HR professionals in 2025. 2025 holds plenty of challenges for employers and HR professionals. SHRM released an outlook of the areas it will be focusing on to best help HR professionals in 2025. The ongoing labor shortageThe job market is strong, but the reality for job seekers and employers alike is more complex. Many employers are also "labor hoarding" in an attempt to manage quit rates and prevent labor shortages many experienced after the pandemic.
Persons: Trump, SHRM, Johnny C, Taylor Jr, Taylor Organizations: Human Resource Management, Labor, US Chamber of Commerce Locations: SHRM
Quiet firing. Quiet firing, silent layoffs, and stealth sackingsYes, these are all somehow different things. Between RTO mandates and PIPs, "quiet firing," which gained a lot of buzz in recent years, stayed in the spotlight in 2024. There's also "stealth sackings," coined by the Financial Times to describe firing employees over minor offenses. Other key trendsThere were also other trends that, though they lack flashy names, also shaped how we worked in 2024.
Persons: Lauren Winans, they'll, they're, Vasil Dimitrov, There's, Amy Schabacker Dufrane, Chen Winans, reskilling Organizations: Financial Times, Resource
I help women over 30 pursue their dreams of life abroad through a thriving Facebook community of more than 15,000 women, a live master class, resources, and ongoing support. Which countries offer the right visa options? From "digital nomad" to "non-lucrative" to "highly qualified" and beyond, there are more visa options than you might think. Grab my visa guide to Europe for details on 50+ visa options. From "digital nomad" to "non-lucrative" to "highly qualified" and beyond, there are more visa options than you might think.
Persons: I'd, There's, there's Organizations: Resources Locations: Netherlands, Madrid —, Spain, U.S, Texas, Madrid, Portugal, Mexico, Thailand, Granada, Europe
AdvertisementJPMorgan tech exec Teresa Heitsenrether talked about the bank's ongoing adoption of generative AI. And it certainly has helped with that," Heitsenrether, who is responsible for executing the bank's generative AI strategy, told a conference in New York on Thursday. AdvertisementDimon himself is a "tremendous user," she said, and is waiting for the ability to use the bank's tools on his phone. JPMorgan, America's largest bank, has now rolled out the LLM Suite, a generative AI assistant, to 200,000 of its employees. The wealth and asset management arm was the first division to use generative AI, piloting a generative AI "copilot" for its private bank this summer.
Persons: Teresa Heitsenrether, Heitsenrether, it's, Jamie Dimon, Dimon, He's, Keri Smith, What's, she'll, Sumitra Ganesh, Ganesh Organizations: JPMorgan, Accenture Locations: New York
Katsoudas says AI adoption should start on the day-to-day level and be focused on skills training. What AI transformations are taking place at Cisco and among your workforce? From a technology perspective, at Cisco there have always been three different motions that are going on. As leaders, we're going to have a level of workforce planning insights that we've never had before because AI is going to help us with this. In technology roles, it was kind of easy because you could just send out a quick coding exercise and understand who had the capabilities.
Persons: Francine Katsoudas, , Katsoudas, Microsoft —, It's, we've Organizations: Service, Cisco —, Google, Intel, Microsoft, Cisco
In cities where those companies operate, drivers are already at risk of losing earnings or seeing an impact on their income. I think drivers in Austin and Atlanta will be in a similar position next year as Waymo has plans to launch there, too. AdvertisementEven though I'm driving for Uber and Lyft full-time, it was never meant to be a full-time gig. One of the main reasons I'm an Uber and Lyft driver is to be debt-free. I think Uber wants to be the central hub for all transportation, even if that means it eventually replaces human drivers entirely.
Persons: Tesla's, Tristan Thomas, Thomas, , Tesla, Elon Musk, I'm, Waymo, Uber, Lyft, there's, I've, Elon Organizations: Business, Service, Drivers Locations: Cruise, San Francisco , Los Angeles, Phoenix, Austin, Atlanta
During a virtual roundtable, we asked Business Insider's Workforce Innovation board to tell us how AI would transform companies over the next year. How will the most innovative companies be transformed by AI over the next 12 months? Last year, we had an AI challenge across the company, and a huge percentage of our employees participated. There are a lot of different points of view on what AI will and will not do and how quickly. And that the promise we think AI is going to deliver will probably take longer than we think to come to fruition.
Persons: Tim Paradis, Vinod Khosla, Khosla, upskilling, Justina Nixon, Nixon, Saintil, AARP's Marjorie Powell, Powell, Chris Deri, Anant Adya, Marjorie Powell, Alicia Pittman, We've, We're, It's, coder, Maggie Hulce, Salesforce, what's, Chen, we've, Weber, everybody's, Anant, Shane Koller, Tipton Organizations: Sun Microsystems, Weber, IBM, Saintil, Infosys, AARP, Boston Consulting, Clear, Federal Housing Finance, Street Locations: Dreamforce, San Francisco, Tipton
The 36-year-old business coach said she's been gearing up for an "inevitable shift" in how work will operate since 2014. Upwork's latest data shows that nearly 64 million Americans — representing nearly 40% of the entire US workforce — have undertaken freelance work. Stats like these further reiterate the growing recognition of the importance of having multiple income streams. Dixon also uses this strategy in her freelance career. People without side hustles could struggleUltimately, Dixon stands by the idea that everyone should have a side hustle.
Persons: , Reid Hoffman, Hannah Dixon, Dixon, she's, She's, It's, it's Organizations: Service, Twitter, Business
Read previewThe bosses of big US companies are over hybrid work. Adding to the anti-remote vibes: a new snapshot of CEO sentiment that shows Jassy isn't alone in saying "so long, hybrid." About one in three CEOs said retirements and a lack of skilled replacements would have a big effect on their company. Only 54% of CEOs reported that their companies were "well-prepared" for a cyber attack. "The people that have generative AI and AI skills are going to have a big advantage in the marketplace over those that don't," he said.
Persons: , Andy Jassy, Jassy isn't, Paul Knopp, Amazon's, Knopp, there's, I'm, Nicholas Bloom, Bloom, Z, GenAI, what's Organizations: Service, Amazon, KPMG US, Business, IRL, Stanford, BI, GenAI Locations: upskilling
Justina Nixon-Saintil is IBM's chief impact officer and a member of BI's Workforce Innovation board. This article is part of "Workforce Innovation," a series exploring the forces shaping enterprise transformation. What is the connection to workforce innovation? We also make sure that we're investing in communities that are most vulnerable due to climate change and environmental threats. They're all thinking the same thing: How can we use new technologies to understand all communities better and have a greater impact?
Persons: Justina Nixon, , Nixon, Saintil, I've, we've Organizations: Service, IBM, CSR Locations: Singapore
The group was asked to share which topics they're most focused on between AI, worker well-being, diversity, equity, and inclusion, and C-suite transformation. While worker well-being and AI were the most commonly cited trends, there's clear overlap and intersectionality across all four topics. 'We're trying to understand a more holistic view of worker well-being'Shane Koller, senior vice president and chief people officer, AncestryThe two topics we're most focused on are worker well-being and DEI. As part of this new organizational structure, we announced our chief AI and data officer, one individual who would help bring together a cohesive strategy and vision for the organization's AI. A big focus for us is worker well-being.
Persons: Jack Azagury, nobody's, Shane Koller, we've, We've, Borgonovo, Alicia Pittman, Anant Adya, Marjorie Powell, Neil Murray, Maggie Hulce, Chen, it's, , — there's, Kenon Chen, Sharawn Tipton, LiveRamp, there's, I'm, There's Organizations: Accenture, Mastercard, Infosys DEI, Infosys, AARP, Clear Locations: Tipton
AdvertisementMissy Scalise has begun using AI to cut down on the amount of work she has to do after hours. In 2023, the World Economic Forum reported that employers expected 44% of workers' skills to be "disrupted" within five years. Another challenge with inserting AI into an organization is that it's often difficult to tell which skills workers possess and where they might need training. Charlotte Relyea, a senior partner at McKinsey & Co., believes that leaders need to plan now so they can better forecast the abilities workers will need. Leaders need to think about this as a transformation — what she described as "painting the picture of the future."
Persons: Missy Scalise, Ascension Saint, Suki, Scalise, Chesley Summar, Ravin, Mercer, Jesuthasan, It's, Jon Lester, Lester, it's, Julia Grace Samoylenko, Samoylenko, Gallup, Johnson, Elise Smith, Smith, They're, haven't, you've, Nathalie Scardino, Scardino, Charlotte Relyea, Relyea, she's Organizations: Ascension, International Monetary Fund, Economic, IBM, Johnson, Praxis Labs, Labs, McKinsey & Co, McKinsey Locations: Nashville, upskilling
"The most powerful part of the AI story thus far is the chief technology officer, chief information officer," Griffin said at the Milken Global Institute. At the most profitable hedge fund of all time, that person is Umesh Subramanian, Citadel's chief technology officer. But in the age of generative AI, the role of the CTO has evolved into something that reaches far beyond the back office. Nearly two years after OpenAI introduced ChatGPT, finance firms are still trying to figure out the best ways to leverage generative AI for their own businesses and workers. Related stories"The level of investment right now in AI, trickling down the whole value chain, is no longer only a technology investment," Argenti said.
Persons: , Ken Griffin, Griffin, They've, Subramanian, OpenAI, it's, Andrew Chin, AllianceBernstein, Goldman Sachs, Marco Argenti, Chin, Wells, Bridget Engle, Engle, Keri Smith, Argenti, Citadel's Subramanian, Wall, Accenture's Smith, AllianceBernstein's Chin, Goldman's Argenti Organizations: Service, Citadel, Milken Global Institute, Business, BNY Mellon, Goldman, Amazon Web Services, Management, Accenture, Tech, Wall Locations: Wall
Every year, nearly 10,000 electricians either retire or change careers, but only about 7,000 new ones enter the field. "We're benefitting from a generation that's looking past high school and is not seeing a career going through the traditional four-year college pathway. Contributing to that shift are high school guidance counselors like Steve Schneider, who has advised students for 28 years, currently at Sheboygan South High School in Wisconsin. It offers high school students hands-on training alongside workers from local companies, introducing them to skilled trades and other occupations, which can lead to an apprenticeship after graduation. Among LATTC's 12,000 students, 4,600 are currently enrolled in electrician training, he said, adding that tuition is around $1,000 a year.
Persons: , David Long, They're, Adrian Sauceda, We've, Sauceda, Thayer Long, IEC's Thayer Long, Steve Schneider, Schneider, Kohler, NECA's David Long, Bill Elarton, Selig, Alan Marzullo, Marzullo, NECA's Long Organizations: Bureau of Labor Statistics, BLS, National Electrical Contractors Association, International Brotherhood of Electrical Workers, Independent Electrical Contractors, IEC, Sheboygan South High School, Rockline Industries, Inspire Wisconsin, NECA, Electrical Training Alliance, Department of Labor, Los Angeles Trade, Technical College, Syracuse University's College of Professional Studies, Consortium, Micron Technology, Local, Micron Locations: U.S, Wisconsin, Sheboygan, America, Clay , New York
AdvertisementSpeed and ease — that's how generative AI is changing the game for finance professionals. In a survey of 780 banking and capital-markets employees by Accenture Research, 62% of respondents expect generative AI to increase people's stress and burnout. "Employees with AI skills will replace people without AI skills," Andrew Chin, the chief AI officer at the $759 billion money manager AllianceBernstein, told BI. AdvertisementA data scientist at a midsize hedge fund told BI that generative AI models are a "superpower for coders." The firm's ultimate aim is to use generative AI to replicate the success of its best bankers for all advisors.
Persons: Christina Melas, Rowe Price's Sébastien, Eric Burl, Alyssa Powell, Thomas H, Lee, Keri Smith, Smith, Ken Griffin, They've, Goldman Sachs, Marco Argenti, Argenti, It's, I've, drudge, Andrew Chin, AllianceBernstein, Lisa Donahue, Donahue, Jobs, who's, He's, he'd, ChatGPT, Accenture's Smith Organizations: Bain Capital Ventures, Management, Business, Bain Capital, Man Group, Accenture Research, Finance, Wall Street, Blackstone, Sigma, Citadel, Milken Institute Global Conference, Excel, Accenture, Northern Trust, Citibank, Citi, JPMorgan Locations: New York City, New York
Some of this stems from the belief that AI benefits workers with greater task-based responsibilities versus the broader job responsibilities of higher-level workers (with many experts saying AI is nearly at the level of a good intern). Still, 30% of senior-level employees fear they'll be fired for lacking AI skills, according to a recent report from online tutoring company Preply. Experienced employees can master AI insightsDespite the general stereotype that older workers (who often make up the senior-level echelon) have a harder time adapting to new technology, Preston recognizes that these are the workers for whom AI has unique advantages. "It would be easy to write off older workers and say this is just going to be too hard for them, they're not going to adapt," Preston said. "Let's lean into the value of AI to help leverage the jobs of the future for older workers, rather than assuming that for some reason, it's going to leave them behind."
Persons: they'll, Steve Preston, Preston, Jeetu Patel, Patel, Nikhil Arora, Arora, He's, they're Organizations: Goodwill Industries International, Cisco, IBM Locations: Upskilling, Google's, U.S
America's young men aren't working. The effect was driven almost entirely by young men: Unemployment went up by 2.7 percentage points for young men but by only 0.1 percentage points for young women. AdvertisementEmployers might also see young men as riskier to bring on board. Fairly or unfairly, there's a stereotype that young men are more volatile, more immature, and less responsible than their female counterparts. As for why so many young men aren't working, it's a doozy.
Persons: they're, willy, it's, Matt Darling, Darling, , aren't, There's, Emily Stewart Organizations: Social Security, Niskanen, Unemployment, Lawmakers, Capitol, Business Locations: Washington, Oregon
America's young men aren't working. The effect was driven almost entirely by young men: Unemployment went up by 2.7 percentage points for young men but by only 0.1 percentage points for young women. AdvertisementEmployers might also see young men as riskier to bring on board. Fairly or unfairly, there's a stereotype that young men are more volatile, more immature, and less responsible than their female counterparts. As for why so many young men aren't working, it's a doozy.
Persons: they're, willy, it's, Matt Darling, Darling, , aren't, There's, Emily Stewart Organizations: Social Security, Niskanen, Unemployment, Lawmakers, Capitol, Business Locations: Washington, Oregon
Youth unemployment, income inequality, regional disparities, and Russian oil remain big problems. But the work starts there, as he'll have to navigate thorny issues such as youth unemployment, income inequality, and reliance on sanctioned Russian oil. "The other key economic policy was JAM — the trinity of bank accounts for the poor, mobile numbers and a biometric card. Indian demand for Russian oil has cooled in recent months as new sanctions have made it more expensive, but the buying remains controversial. Alexandr Demyanchuk/AFP/Getty ImagesIndia the IT hubUnder Modi, India has made big strides in modernizing its economy, combating bureaucracy, and appealing to foreign investors.
Persons: Narendra Modi, Elon Musk, Jamie Dimon, Tim Cook, , Modi, Goldman Sachs, JPMorgan's Dimon, He's, Musk, Apple's Cook, Joe Biden, Sundar Pichai, Anna Moneymaker, Jensen Huang, Satya Nadella, Alphabet's Sundar Pichai, Richard Rossow, Demonetisation, Kunal Sen, Sen, Tim Graham, Rossow, tycoons Mukesh Ambani, Gautam Adani, Mukesh Ambani, Isha Piramal, Rihanna, Shloka Mehta Ambani, Akash Ambani, Radhika Merchant, Anant, Radhika, Ambani, they'd, Neelima Jain, Vladimir Putin, Alexandr Demyanchuk, Sanjay Shetty, Shetty Organizations: Service, titans, Monetary Fund, Gross, World Bank, Economic, of New, Google, Apple, Nvidia, Microsoft, India, Studies, Center for Strategic & International Studies, United Nations, United Nations University World Institute for Development Economics, University of Manchester, International Labor Organization, Oxfam, Bloomberg, Reliance Industries, Adani, CSIS, Indian, Shanghai Cooperation Organisation, Getty, Modi, Big Tech, Randstad, Economic Times Locations: India, Britain, Japan, Germany, China, of New York, Nimaj, Rajasthan, North Korea, Bihar, Uttar Pradesh, Russia, Ukraine, Europe, Moscow, Western, Samarkand, AFP, Randstad India
"A strong work ethic" is the top skill companies are looking for in new hires, but is one of the hardest to find, according to new research from ADP. As part of its research, ADP surveyed more than 1,500 business owners, senior leaders and hiring managers about their hiring plans and priorities in 2024. Even as conversations about the importance of technical upskilling reach a fever pitch, soft skills emerged as the clear winner. "A strong work ethic" is a nebulous term. As artificial intelligence integrates more into the workforce, soft skills, or people skills, are invaluable assets to professionals, the report notes.
Persons: Tina Wang, Upskilling, Wang, Bert Bean Organizations: ADP, CNBC, Insight, Testing, LinkedIn
There's a disconnect between the level of AI training that leadership teams believe they're giving their employees and the level of training that managers and employees think they're getting, research shows. Nearly three-quarters (73%) of C-suite executives believe their company fully embraces generative AI, including training for the technology, according to a 2023 Upwork survey. "Executives sometimes have a broad-brush approach to AI training," said Apratim Purakayastha, chief technology officer at Skillsoft. Plus, they were 1.9 times more likely to have a formal generative AI skills program in place for their workforce, as well as 3.8 times more likely to have a well-defined generative AI strategy. Generative AI, Monahan notes, can usher in a new era of productivity — if we let it.
Persons: Kelly Monahan, it's, Apratim Purakayastha, Monahan, Purakayastha, Job redesigns, Robert Solow, redesigns, that's, they're, Organizations: Upwork's Research, IBM, Pew Research Locations: upskilling, American, Davos, Switzerland
New study predicts that companies will rapidly adopt AI technology over the next decade. The study also found that over half of all jobs driving the US economy will be significantly impacted by AI, with a small percentage of workers losing their jobs and struggling to find new employment. AdvertisementCompanies will quickly adopt AI technology, impacting jobsThe model first examined how quickly businesses will adopt AI. AI will cause an economic boomThe surge in AI adoption by companies signifies a huge impact on the US economy, the study found. AdvertisementThis is supported by a recent McKinsey study showing that AI is more likely to enhance jobs than replace them.
Persons: , OpenAI, What's, Goldman Sachs, Cognizant Adrian Cooper, Cooper, Sam Altman, FABRICE COFFRINI Organizations: Service, Oxford Economics, McKinsey, Oxford
AdvertisementThe annual World Economic Forum just wrapped up in Davos, Switzerland, and talk of artificial intelligence was just about everywhere. AdvertisementPlenty of companies touted their AI wares at the World Economic Forum in Davos this year. Related storiesAt Automation Anywhere, which, as its name suggests, works on automating work, the customer-service team shrank when AI was implemented. Others I spoke to agreed: Many businesses have small-scale AI experiments running, often with promising results so far. These AI projects are expensive, and not every company has the financial or human capital to pursue an ambitious AI strategy.
Persons: Matt Turner, , Sam Altman, Rob Goldstein, copilots, Jason Girzadas, he'd, Oliver Wyman, Deb Cupp, Mihir Shukla, Ana Kreacic, Shukla, Becky Frankiewicz, Lareina Yee, WEF, Satish H.C, Mustafa Suleyman, DeepMind, Kapilashram, Azeem Azhar, Dan Vahdat Organizations: Economic, Service, Tech, Infosys, IBM, Builder.ai, Cisco, Qualcomm, Salesforce, BlackRock, Deloitte, Microsoft, Oliver Wyman Group, Standard Chartered, McKinsey, Huma Therapeutics Locations: Davos, Switzerland
SAP CEO: 2024 will be year AI moves from discovery to execution
  + stars: | 2024-01-18 | by ( ) www.cnbc.com   time to read: 1 min
Share Share Article via Facebook Share Article via Twitter Share Article via LinkedIn Share Article via EmailSAP CEO: 2024 will be year AI moves from discovery to executionChristian Klein, CEO of SAP, discusses the key challenges to properly embedding AI into businesses, including establishing trustworthiness and reskilling labor forces.
Persons: Christian Klein Organizations: SAP
Some executives say AI could be used to replace some jobs in the future, according to a new survey. Half of CEOs surveyed think AI might be used to replace jobs at their companies. AdvertisementBusiness leaders across the world are still experimenting with AI technologies , but many think their companies might eventually use those tools to replace jobs. AdvertisementTo be sure, just because a company's executives think AI could be used to replace jobs doesn't mean this will end up happening. Experts disagree on what degree AI will be used to replace jobs and which workers are most vulnerable .
Persons: , Bill Gates, aren't Organizations: Service, Conference Board, Business
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