Insider verified its legitimacy with a T.J. Maxx employee.
Rae Dunn collectors, or "Dunn hunters," as The Washington Post calls them, are known to line up outside T.J. Maxx stores before opening and fight over merchandise.
Insider spoke with two current T.J. Maxx employees who requested anonymity for fear of professional repercussions.
In the document, T.J. Maxx suggests several ways for employees to engage customers to temper their frustration.
"When someone is screaming at somebody else in a T.J. Maxx, you've kind of gone beyond logic," they said.
Persons:
Rae Dunn, —, Maxx, Dunn, somebody's, it's, Squishmallows, It's, aren't, who's
Organizations:
Service, Maxx, Washington Post