Transportation Secretary Pete Buttigieg on Tuesday announced a new partnership with more than a dozen state attorneys general to investigate consumer complaints against airlines.
The partnership sets up a process for state attorney general’s offices to review complaints from travelers and then pass the baton to the federal Transportation Department, which could take enforcement action against airlines.
“The support that’s being offered by state attorney general’s offices means that our capacity to protect airline passengers is expanding,” Mr. Buttigieg said at Denver International Airport, where he appeared with Colorado’s attorney general, Phil Weiser, a Democrat who is among those joining the partnership.
The Transportation Department has issued more than $164 million in penalties against airlines during his tenure, according to the agency.
Mr. Buttigieg has also pressed airlines to seat children with their parents for free and to improve the services they offer to travelers who experience lengthy delays or cancellations.
Persons:
Pete Buttigieg, general’s, Mr, Buttigieg, Phil Weiser, Buttigieg’s
Organizations:
federal Transportation Department, Denver International Airport, Democrat, Transportation Department