DIRS.INFO The most relevant business & tech news

As boarding, tickets, and pilot communication channels were affected by the outage, passengers were hit with delays and cancellations. AdvertisementScott Sanders, a passenger at Seattle-Tacoma International Airport, told Business Insider that people were sleeping on the ground due to the disruption. Sanders' flight to Cincinnati/Northern Kentucky International Airport (CVG) had been scheduled to depart on Thursday at 10:55 p.m. 'Tired and hopeless'At Los Angeles International Airport, Sarah Patterson experienced a similar disruption. "We sat on the tarmac for an hour, and they said it was a technical issue with Microsoft," Ebule told BI.

Persons: —, Scott Sanders, Sanders, t4nCH8Y6UD — Scott Sanders, Jordan van den Lamb, Lamb, Sarah Patterson, Patterson, w9trzshNST, Sarah, Ebule, Aditi Bharade Organizations: Service, Microsoft, Business, Tacoma International Airport, Northern, Northern Kentucky International, SEA, Hobart, Jetstar, Los Angeles International Airport, Spirit Airlines, Newark Liberty International Airport, LAX, Spirit, Melbourne Airport, Scoot, Singapore's, Singapore Changi Airport, IndiGo, BI, Amtrak, Speedway Locations: Delta, Seattle, Cincinnati, Northern Kentucky, Ohio, @SeahawkSanders, Tasmania, Washington ,, Australia, Singapore, Trains

☆ Passengers got into an argument so heated about switching seats that their Ryanair flight had to turn back after just a few minutes
▼ + stars: | 2024-07-09 | by ( Pete Syme | ) www.businessinsider.com time to read: +3 min

A Ryanair flight turned around soon after takeoff after an argument escalated. One passenger told The Sun that a man had asked to switch seats to sit with his family. AdvertisementA Ryanair flight had to turn around after an argument broke out soon after takeoff. "We were only in the air for 36 minutes before we had to do an unexpected landing," an unnamed passenger told The Sun. AdvertisementAnother passenger fell ill during the flight, a Ryanair spokesperson said in a statement shared with Business Insider.

Persons: — Organizations: Ryanair, Sun, Service, Business, The Sun, Federal Aviation Administration Locations: London, Agadir, Morocco, Marrakesh

☆ You're probably missing out on this international travel hack that saves time at the airport and costs nothing
▼ + stars: | 2024-06-28 | by ( Joey Hadden | ) www.businessinsider.com time to read: +6 min

AdvertisementMobile Passport ControlInternational travelers use Mobile Passport Control to get through customs. While it's a more useful perk than Mobile Passport Control, not every international traveler wants to pay $100 and go to the airport for an interview. Global Entry and Mobile Passport Control lanes. How to use the appOnce your flight lands in the US, open the Mobile Passport Control app. The Mobile Passport Control app presented on an iPhone.

Persons: —, Sean Cudahy, Guy, Joe Raedle, John F, Kennedy, Cudahy, It's, I've, Chris Hondros, Getty Images Cudahy, you'll, Joey Hadden Organizations: Service, US Customs, Border Protection, CBP, Business, Control, Getty, Mobile, Google, Apple, Dallas Fort, Residents, Visa, Global, TSA, Getty Images Locations: Dallas Fort Worth

☆ A Frontier passenger was jailed for charging at a flight attendant with a box cutter he got through security — even though the TSA found it in his bag
▼ + stars: | 2024-03-18 | by ( Pete Syme | ) www.businessinsider.com time to read: +2 min

A Frontier Airlines passenger charged at a flight attendant with a box cutter. AdvertisementA Frontier Airlines passenger was jailed for two-and-a-half years on Thursday due to an altercation involving a box cutter on a 2022 flight. The 43-year-old from Cincinnati arrived at the city's airport for his flight to Tampa with a box cutter in his possession. AdvertisementThe box cutter had a spare blade stored in the handle, which Liebsich inserted after the Frontier flight took off. AdvertisementAs the last few passengers were leaving the aircraft, Liesbich charged at a flight attendant while wielding the box cutter.

Persons: William Allen Liebisch, —, Liebsich Organizations: Frontier Airlines, TSA, Service, Georgia's Northern, Transportation Security Administration, Business Insider Locations: Ohio, Florida, Cincinnati, Tampa, Georgia's Northern District, Atlanta

☆ I flew on the world's best business class that can cost over $8,500 for a round trip. Here's what it was like.
▼ + stars: | 2024-02-13 | by ( Kaila Yu | ) www.businessinsider.com time to read: +4 min

I used points from credit-card bonuses to pay for an $8,605 business-class flight on Qatar Airways. AdvertisementBut it was all worth it — I enjoyed my Qatar Airways flight even more than my first trip to Spain. Kaila YuI had been looking forward to Qatar Airway's business class because of the Qsuite, which comes with a bed and a flight attendant on call. Kaila YuI got dinner shortly after takeoff through the on-demand menu, which you can order from at any time. Kaila YuI also appreciated never having to wait in line for the bathroom, which is a huge pet peeve of mine in economy class.

Persons: —, Kaila Yu, Kaila Yu I, Yu Organizations: Qatar Airways, Service, Castello Monte Locations: Spain, Los Angeles, Barcelona, Doha, Qatar, Castello, Vecchio, earplugs

☆ Delta Air Lines Boeing 757 Lost Nose Wheel Before Takeoff, F.A.A. Says
▼ + stars: | 2024-01-23 | by ( Orlando Mayorquin | More About Orlando Mayorquin | ) www.nytimes.com time to read: 1 min

A Boeing 757 plane operated by Delta Air Lines lost a nose wheel as it prepared to take off from Atlanta’s main airport on Saturday, according to the Federal Aviation Administration. Delta Air Lines Flight 982 was preparing to take off from Hartsfield-Jackson Atlanta International Airport for a trip to Bogotá, Colombia, at about 11:15 a.m. Saturday when a “nose wheel came off and rolled down the hill,” the agency said in a preliminary report. More than 170 passengers who were aboard had to deplane, but no one was hurt, the report said. A Delta spokesman said the passengers were put on a replacement flight. A Boeing spokesman declined to comment and directed questions to Delta.

Organizations: Boeing, Delta Air Lines, Federal Aviation Administration, Hartsfield, Jackson Atlanta International Airport, Delta Locations: Atlanta’s, Bogotá, Colombia

☆ I love sitting in the back of a long-haul flight. Here's why I'd choose that row any day.
▼ + stars: | 2024-01-19 | by ( Monica Humphries | ) www.businessinsider.com time to read: +5 min

Read previewPicking a seat for a long-haul flight is daunting. And every time I book a long-haul flight, I'm stuck weighing the pros and cons. While business class is a luxury, I'd rather spend my money on my trip — not on my flight. Constant flushing, concerning noises, and unwelcome smells often accompany the last row of a domestic flight. Finally, I love the back of the plane because I think it's my best chance of sitting next to empty seats.

Persons: —, I'm, Monica Humphries, I've, would've, There's Organizations: Service, Business, Boeing Locations: Denver , Colorado, Tokyo

☆ Premarket stocks: Airline stocks are getting pummeled. Here are four reasons why
▼ + stars: | 2024-01-18 | by ( Krystal Hur | ) edition.cnn.com time to read: +6 min

New York CNN —It’s been a tough month for shares of airline companies. Here’s why investors are getting out of airline stocks. Boeing’s “can of worms”: Boeing’s problems began on Jan. 5, when the door plug on an Alaska Airlines Boeing 737 Max 9 detached mid-flight. Oil prices are volatile: Investors are also concerned about a possible spike in oil prices. United Airlines Holdings shares have declined 8% so far in January and American Airlines Group shares have fallen 6%.

Persons: New York CNN — It’s, Wells, “, Max, JetBlue’s, Patrick T, Fallon, Brent, Ed Bastian, Antony Blinken, CNN’s Jennifer Hansler, Bryan Mena, Read Organizations: CNN Business, Bell, New York CNN, NYSE, Alaska Airlines Boeing, Max, Boeing, Alaska Airlines, US Federal Aviation Administration, National Transportation Safety, FAA, ”, Spirit Airlines, JetBlue, Spirit, CNN . Spirit Airlines Airbus, JetBlue Airlines Airbus, Los Angeles International Airport, Getty, US Justice Department, Hawaiian Airlines, Hawaiian Holdings, US, . West Texas, Delta Air Lines, Delta, United Airlines Holdings, American Airlines Group, Blinken’s Boeing, Commerce Department Locations: New York, Washington, Boston, AFP, Iran, Yemen, Davos, Zurich, deplane

☆ Secretary Antony Blinken’s Boeing 737 out of Davos had a critical failure. He had to switch planes
▼ + stars: | 2024-01-17 | by ( Jennifer Hansler | ) edition.cnn.com time to read: +2 min

CNN —Secretary of State Antony Blinken was forced to change planes to return to Washington from Davos after his plane suffered what the traveling press was told was a critical failure related to an oxygen leak. Blinken and the traveling party boarded the modified Boeing 737 jet in Zurich on Wednesday after a day and a half of meetings at the global summit in Davos. While a cause of that accident is still under investigation, Boeing CEO Dave Calhoun has acknowledge a “mistake” by Boeing led to the incident. But the newer version of the 737, the 737 Max, has had a series of serious problems long before the Alaska Air incident this month. But it has had other quality issues since returning to service beyond the Alaska Air incident.

Persons: Antony Blinken, Dave Calhoun, Blinken, CNN’s Chris Isidore, Gregory Wallace Organizations: CNN, Boeing, Alaska Airlines Locations: Washington, Davos, Zurich, deplane, Alaska, Indonesia, Ethopia, Denver

☆ A Southwest Airlines passenger caused panic after jumping out of an emergency exit and attempting to steal a truck
▼ + stars: | 2023-11-27 | by ( Pete Syme | Grace Eliza Goodwin | ) www.businessinsider.com time to read: +3 min

A passenger opened an emergency exit and jumped out of a stationary plane in New Orleans, local authorities confirmed. The man involved was not arrested, and was taken straight to the hospital, authorities told Business Insider. AdvertisementA Southwest Airlines flight descended into panic after a passenger jumped out of an emergency exit while it was preparing to depart from New Orleans on Sunday night. Witnesses said that the man had opened an overwing emergency exit, before jumping down from the narrowbody jet and running across the tarmac, according to local outlet WWL-TV. Sunday's incident is not the first time a passenger has jumped from a plane's emergency exit this year.

Persons: —, Louis Armstrong, efferson Organizations: Business, Service, Airlines, Sheriff's Office, skyway, Southwest Airlines, Boeing, Louis Armstrong New, International Airport Locations: New Orleans, Jefferson

American airlines jets sit at gates at Washington's Reagan National airport in Washington, U.S. April 29, 2020. REUTERS/Kevin Lamarque/File Photo Acquire Licensing RightsAug 28 (Reuters) - The United States Transportation Department (USDOT) on Monday fined American Airlines (AAL.O) $4.1 million for unlawfully keeping thousands of passengers on the tarmac for hours, the largest-ever penalty for violating the rule. On one of the 43 flights, passengers were not provided with food and water as required. “This is the latest action in our continued drive to enforce the rights of airline passengers,” U.S. Transportation Secretary Pete Buttigieg said. While accepting this compromise settlement "American respectfully disagrees that certain of these tarmac delays warrant enforcement action under the extremecircumstances presented," it added.

Persons: Kevin Lamarque, USDOT, Pete Buttigieg, David Shepardson, Paul Grant, Rami Ayyub, Bill Berkrot Organizations: Reagan, REUTERS, United States Transportation Department, Monday, American Airlines, Aviation Consumer Protection, Dallas Fort Worth, Transportation, American, British Airways, Thomson Locations: Washington , U.S, Dallas, Dallas Fort Worth Airport, U.S

☆ U.S. Fines American Airlines $4.1 Million for Lengthy Tarmac Delays
▼ + stars: | 2023-08-28 | by ( Mark Walker | More About Mark Walker | ) www.nytimes.com time to read: +1 min

The agency said the fine was the largest penalty it had ever doled out for tarmac delays. A majority of the delays occurred at Dallas Fort Worth International Airport, the largest hub for American Airlines. Others took place at George Bush Intercontinental Airport in Houston, San Antonio International Airport and Ronald Reagan National Airport near Washington. “This is the latest action in our continued drive to enforce the rights of airline passengers,” Transportation Secretary Pete Buttigieg said in a statement. “Whether the issue is extreme tarmac delays or problems getting refunds, D.O.T.

Persons: Ronald Reagan, Pete Buttigieg, ” Organizations: Transportation Department, American Airlines, Dallas Fort Worth International, George Bush Intercontinental Airport, San Antonio International Airport, Ronald, Airport, ” Locations: Dallas, Houston, Washington, San Antonio

☆ United Airlines settles for $30 million with the family of a quadriplegic man who was left brain damaged after he was 'violently' moved while deplaning, lawsuit says
▼ + stars: | 2023-08-24 | by ( Pete Syme | ) www.businessinsider.com time to read: +3 min

United Airlines agreed to settle a lawsuit for $30 million, Reuters reported. It relates to a man in a wheelchair who was left brain damaged and unable to speak, court documents show. NJ Foster went into cardiac arrest after being "violently" moved while deplaning, the suit says. The settlement is worth $30 million, around $12 million of which is expected to pay for legal costs, according to Reuters, which first reported the story. "Our top priority is to provide a safe journey for all our customers, especially those who require additional assistance or the use of a wheelchair," United said in a statement seen by Reuters.

Persons: NJ Foster, deplane, Foster deplane, Foster Organizations: United Airlines, Reuters, Airlines, United, NJ Foster, United Express, Monroe Airport Locations: deplaning, NJ, Houston , Texas, Louisiana, United

☆ Heart-stopping video shows an Alaska Airlines flight making a rocky landing in Tropical Storm Hilary, sending sparks flying and passengers screaming
▼ + stars: | 2023-08-22 | by ( Natalie Musumeci | ) www.businessinsider.com time to read: +3 min

Video shows the moment an Alaska Airlines flight made a terrifying landing in Tropical Storm Hilary. Sparks flew off Alaska Airlines Flight 1288 when it touched down at a California airport on Sunday. Alaska Airlines said the plane "was unable to taxi to the gate due to an issue with its landing gear." AdvertisementAdvertisementA heart-pounding video shows the moment an Alaska Airlines flight made a rocky landing at a Southern California airport during Tropical Storm Hilary, causing sparks to fly and frightened passengers to scream. The spokesperson for Alaska Airlines apologized for the incident and said the airline's focus is on "taking care of our guests who were on board, including retrieving their checked bags."

Persons: Hilary, Sparks, Santa Ana's, Santa Ana's John Wayne, Amineni, Donna Delfin, Delfin, Firefighters Organizations: Alaska Airlines, Sunday . Alaska Airlines, Santa Ana's John, Santa Ana's John Wayne Airport, Boeing, YouTube, Tacoma International Airport, ABC7, Aviation Administration, Passengers, FAA, Orange County Fire Authority Locations: Alaska, California, Sunday, Southern California, Santa, Orange County, Seattle, Washington, deplane

☆ Passenger stuck on a sweltering United Airlines flight for 7 hours with no food said it was 'like being tortured'
▼ + stars: | 2023-08-08 | by ( Sophia Ankel | ) www.businessinsider.com time to read: +5 min

United Airlines passengers en route to Rome last month were stuck on the plane for more than 7 hours. Scott Rosnov, a passenger in business class, told Insider that it felt like being taken "hostage." The flight was initially only delayed for 20 minutes after flight personnel identified a problem with the air conditioning, Rosnov told Insider. "The flight attendants and the pilots did a horrible job from top to bottom," Rosnov told Insider. A spokesperson for the company told Insider in an email that the flight returned to the gate at Newark to "address a temperature issue."

Persons: Scott Rosnov, Leonardo da Vinci, Rosnov, didn't, Scott Rosnov Rosnov, John F Organizations: United, Morning, United Airlines, Newark International, Newark Liberty International Airport, Newsweek, Kennedy, US Department of Transportation Locations: Rome, Newark

☆ Your Lyft ride got cheaper because the company laid off so many employees
▼ + stars: | 2023-07-25 | by ( Alex Bitter | ) www.businessinsider.com time to read: +2 min

Lyft has lowered ride prices after laying off over 1,000 corporate employees this spring. As a result, it has claimed some market share from rival Uber, the Wall Street Journal reported. Both Lyft and Uber have raised ride prices significantly over the last several years. Get the inside scoop on today’s biggest stories in business, from Wall Street to Silicon Valley — delivered daily. As planned, Lyft has lowered prices in the months following the layoffs, the Wall Street Journal reported on Monday.

Persons: Lyft, Uber, David Risher, —, Risher, DCist Organizations: Wall Street Journal, Service, Wall Street, Uber, Forbes, Reuters Locations: Wall, Silicon, Washington

☆ Fact Check-Woman on American Airlines flight in July viral clip not called ‘Jenna Wilson’
▼ + stars: | 2023-07-13 | by ( Reuters Fact Check | ) www.reuters.com time to read: +2 min

A woman passenger who appears in a viral video of a disruption on an American Airlines flight in July is not named Jenna Wilson, a spokesperson for the airline said. The passenger also has not been charged with hate crimes, according to a Department of Justice spokesperson. But a tweet from a parody account calling her Jenna Wilson and claiming she faces federal hate crimes charges for disrupting the flight while insisting another passenger was “not real” has been taken seriously by users online. American Airlines spokesperson Sarah Jantz said in an email on July 12 that the name of the passenger in the viral clip is not “Jenna Wilson”. A search for “Jenna Wilson” with the airline name does not lead to any credible news reports supporting the claim (tinyurl.com/54wve59w).

Persons: Jenna Wilson, General Merrick Garland, dehumanization, Sarah Jantz, Jenna Wilson ”, ”, “, Read Organizations: American Airlines, Department of Justice, Forbes, Fox Business, Department, Justice, Twitter, Facebook, U.S . Department of Justice, Dallas Fort Worth International, DOJ, Reuters Locations: Dallas

☆ Flight attendants’ secrets for surviving summer travel
▼ + stars: | 2023-06-28 | by ( Francesca Street | ) edition.cnn.com time to read: +21 min

Navigating air travel at this time of year can be fraught, but it doesn’t have to be – and if anyone’s got intel on smoothly and successfully surviving summer travel, it’s the flight attendants who’ve seen it all. But the flight attendants say the lost sleep is worth it in the long run. Andrew adds that this advice is especially crucial if you’re flying internationally, suggesting that whatever you consider a “normal” connection time, you should probably double if you’re flying long haul. Consider whether check-in luggage is necessaryThe flight attendants always travel with carry-on luggage only and generally speaking encourage others to do the same. Rich Henderson, flight attendantOften flight attendants are just as clueless as passengers.

Persons: anyone’s, who’ve, Rich Henderson, Andrew Henderson, Rich, Andrew, Essence Griffin, who’s, ”, Griffin, “, hasn’t, There’s, you’re, that’s, you’ve, “ They’ll, it’s, ” Rich, she’s, they’ve, ” Griffin, she’d, They’ve, there’s, Andrew’s, Ying Tang, we’ve, Andrew points, Rich haven’t, I’ve, “ I’m, They’re, ’, –, ” Rather, what’s, “ We’re, It’s, aren’t, ” Griffin’s, ” Andew Organizations: CNN, intel, ”, Netflix Locations: There’s, Europe, Duesseldorf, Germany

☆ A bachelor party — including a groom in fancy dress as a pilot — delayed their flight 3 hours after harassing staff and passengers, reports say
▼ + stars: | 2023-06-26 | by ( Pete Syme | ) www.businessinsider.com time to read: +2 min

Seven passengers on a bachelor party trip to Bulgaria harassed crew and passengers, WalesOnline reported. The seven revelers — including the groom-to-be dressed in a pilot costume — then began swearing as other passengers told them to quiet down, witnesses told the news outlet. "Another stewardess then approached them to warn them over their behavior and they cheered her loudly and wolf-whistled her," one passenger told WalesOnline. One person told WalesOnline everyone had to give their names to a TUI employee before they all had to deplane. We can confirm the flight was delayed due to disruptive passengers on board the flight," a TUI spokesperson told The Mirror.

Persons: WalesOnline, — Organizations: Morning, Boeing Locations: Bulgaria, deplane, Sunny Beach, Cardiff

CNN —A passenger who was asked to leave a Frontier Airlines plane departing from Denver was later cited for striking an airline employee with an intercom phone, according to the airline and police. While Frontier Airlines Flight 708 awaited an early Sunday departure to Tampa from Denver International Airport, the airline’s main hub, the female passenger “became belligerent onboard and was asked to deplane,” the statement said. “As she was deplaning, she picked up an intercom phone and struck a flight attendant with it.”In a statement to CNN, the Denver Police Department said the passenger was cited for assault in connection with the incident. The flight left for Tampa around 5:30 a.m. local time, after the woman was removed from the plane, according to Frontier. The Federal Aviation Authority has received reports of at least 670 unruly airline passengers in 2023 as of May 14, the US transportation agency’s statistics showed.

☆ A 'belligerent' Frontier passenger was arrested after grabbing an intercom and hitting a flight attendant with it, airline says
▼ + stars: | 2023-05-21 | by ( Sam Tabahriti | ) www.businessinsider.com time to read: +1 min

Frontier said a "belligerent" passenger was asked to deplane a flight to Tampa, Florida on Sunday. A woman grabbed an intercom and struck a flight attendant when asked to deplane, the airline said. She was arrested by Denver law enforcement, Frontier told Insider. An unruly Frontier Airlines passenger assaulted a flight attendant after she was asked to deplane a Sunday flight to Tampa, Florida, the airline told Insider. "As she was deplaning, she picked up an intercom phone and struck a flight attendant with it," the airline said.

☆ US fines British Airways $135,000 over tarmac delay in 2017
▼ + stars: | 2023-04-05 | by ( David Shepardson | ) www.reuters.com time to read: +1 min

NEW YORK, April 5 (Reuters) - The U.S. Transportation Department (USDOT) Wednesday imposed a $135,000 penalty on British Airways over a 2017 tarmac delay in which it failed to ensure the timely deplaning of passengers. As part of a settlement, the airline, which is owned by IAG (ICAG.L), agreed to cease and desist from future similar violations. USDOT said British Airways must pay $67,500 within 30 days and the rest within one year if the airline violates the order. British Airways did not immediately comment Wednesday. It told USDOT the delay was caused after the deicing truck ran out of fluid.

☆ A United flight was grounded after a passenger found a bomb threat note in the bathroom: reports
▼ + stars: | 2023-03-14 | by ( Erin Snodgrass | ) www.businessinsider.com time to read: +3 min

A United Airlines flight was grounded for several hours in Vermont on Sunday. A local NBC affiliate obtained audio of the plane's pilot discussing an apparent bomb threat. The Burlington airport was closed during the search and reopened around 7:30 p.m. local time. "A flight attendant just came up and said that a passenger found a note in the aft lav that said there was a bomb on board," the pilot can be heard saying. A spokesperson for United referred Insider to Republic Airways, which was operating the regional flight.

☆ Delta passenger says an 'out of control' flight attendant told his wife she had a 'stupid face' before their family was kicked off plane
▼ + stars: | 2023-02-07 | by ( Natalie Musumeci | ) www.businessinsider.com time to read: +4 min

A Delta passenger accused a flight attendant of telling his wife she had a "stupid face." Todd replied, "I have you on video saying my wife has a stupid face," prompting the flight attendant to say: "I don't care. You're being rude, rude, rude since the moment of the back." The couple was told by a flight attendant that they were not allowed to use the first-class storage space, according to the blog. "So then she looks at Jen and says, 'don't look at me with that stupid face.'

Passengers stuck at O'Hare International Airport in Chicago greeted the latest air travel disruption with a collective shrug. And our nation’s economy depends on a best-in-class air travel system. "We call on federal policymakers to modernize our vital air travel infrastructure to ensure our systems are able to meet demand safely and efficiently," he said. "An FAA system outage is causing ground stops at AUS and other airports across the country," the Austin-Bergstrom International Airport said in a tweet. Air France said all of its U.S.-bound flights were operating as planned and were not affected by the FAA computer outage.

Search resuls for: "deplane"

25 mentions found