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☆ AI Customer Service Chatbots Are Making People Miserable and Annoyed
▼ + stars: | 2024-11-26 | by ( Emily Stewart | ) www.businessinsider.com time to read: +14 min

By corporate America's (sometimes dubious) telling, AI is basically the answer to everything, including customer service. A recent Gartner survey found that nearly two-thirds of customers prefer that companies don't use AI for customer service. Related storiesEven setting aside the cost savings for companies, there are clear reasons that AI should be a good fit for customer service. "We know that there are certain aspects of customer service that AI is doing well. What's more, if every company has a mediocre AI experience, the bar might just be lowered across the board.

Persons: I've, I'm, It's, it's, Karen, I'd, Michelle Schroeder, don't, Michelle Kinch, that's, aren't, Keith McIntosh, They're, they're, Kinch, Jason Maynard, Chris Filly, Maynard, Jeff Gallino, Rodney Zemmel, they'll, —, Gallino, Schroeder, We've, Emily Stewart Organizations: Corporations, Dartmouth's Tuck School of Business, Gartner, Companies, Asia Pacific, FedEx, Fortune, Santander, Siemens, McKinsey, Delta, Filly, Alexa, Business Locations: North America, Asia, Zendesk, Callvu, PolyAI

☆ 5 follow-up questions Nvidia's CEO asks his AI to 'torture' it into teaching him new things
▼ + stars: | 2024-11-26 | by ( Jaures Yip | ) www.businessinsider.com time to read: +2 min

AdvertisementNvidia CEO Jensen Huang uses AI chatbots for learning by questioning their reasoning. Companies like Google and Khan Academy are developing AI tools for educational purposes. Advertisement"I use my AI," he said, "and I torture my AI to teach me." Huang's form of "torture" involves asking the AI a question and then five follow-up queries. AdvertisementWhile Huang's preferred learning process is drilling chatbots with questions, companies are developing more specialized tools for teaching users.

Persons: Jensen Huang, Jensen, Huang's, OpenAI's GPT, Sal Khan Organizations: Google, Khan Academy, Hong Kong University, Nvidia, TED

☆ CNBC Daily Open: Small- and mid-caps stole the limelight last week
▼ + stars: | 2024-11-25 | by ( Yeo Boon Ping | ) www.cnbc.com time to read: +5 min

NYSEThis report is from today's CNBC Daily Open, our international markets newsletter. CNBC Daily Open brings investors up to speed on everything they need to know, no matter where they are. What you need to know todayWinning week for marketsMajor U.S. indexes rose on Friday to end the week in the green, despite mega-cap stocks Nvidia and Alphabet shares dropping. [PRO] Interest rates back in focusThis week, the October personal consumption expenditures price index, out Wednesday, will dominate attention. The Dow Jones Industrial Average was 2% higher for the week and the S&P 500 and Nasdaq Composite both climbed around 1.7%.

Persons: GOOG, Donald Trump, Scott Bessent, Bessent, Kevin Warsh, Marc Rowan, Sir Richard Branson, Russell, Sam Stovall, Sundeep Gantori, — CNBC's Pia Singh, Alex Harring, Jesse Pound Organizations: New York Stock Exchange, NYSE, CNBC, U.S, Trump, Treasury, Fed, Anthropic Amazon, COP29, Virgin, U.S . Federal Reserve, Federal, Market, Nvidia, U.S . Department of Justice, Big Tech, Dow Jones, Nasdaq, Super Micro Company, CFRA Research, NVIDIA, UBS Locations: New York City, Anthropic, Azerbaijan

☆ Amazon to invest another $4 billion in Anthropic, OpenAI’s biggest rival
▼ + stars: | 2024-11-22 | by ( Hayden Field | Hayden Field Is A Cnbc Reporter | ) www.nbcnews.com time to read: +3 min

Amazon on Friday announced it would invest an additional $4 billion in Anthropic, the artificial intelligence startup founded by ex-OpenAI research executives. Anthropic is the company behind Claude — one of the chatbots that, like OpenAI’s ChatGPT and Google’s Gemini, has exploded in popularity. In March, Amazon’s $2.75 billion investment in Anthropic was the company’s largest outside investment in its three-decade history. The companies announced an initial $1.25 billion investment in September 2023. In September, Anthropic rolled out Claude Enterprise, its biggest new product since its chatbot’s debut, designed for businesses looking to integrate Anthropic’s AI.

Persons: Claude chatbot, Claude —, Claude, It’s, Anthropic, Jared Kaplan, Kaplan, Claude Enterprise Organizations: Microsoft, Meta, AWS, Amazon’s, CNBC, Google Locations: Anthropic, Amazon, San Francisco

☆ Amazon to invest another $4 billion in Anthropic, OpenAI's biggest rival
▼ + stars: | 2024-11-22 | by ( Hayden Field | ) www.cnbc.com time to read: +3 min

Amazon on Friday announced it would invest an additional $4 billion in Anthropic, the artificial intelligence startup founded by ex-OpenAI research executives. Anthropic is the company behind Claude — one of the chatbots that, like OpenAI's ChatGPT and Google's Gemini, has exploded in popularity. In March, Amazon's $2.75 billion investment in Anthropic was the company's largest outside investment in its three-decade history. The companies announced an initial $1.25 billion investment in September 2023. In September, Anthropic rolled out Claude Enterprise, its biggest new product since its chatbot's debut, designed for businesses looking to integrate Anthropic's AI.

Persons: Claude chatbot, Claude —, Claude, It's, Anthropic, Jared Kaplan, Kaplan, Claude Enterprise Organizations: Microsoft, Meta, AWS, Amazon's, CNBC, Google Locations: Anthropic, Amazon, San Francisco

☆ OpenAI is eyeing a shot at 2 of Google's most dominant territories: report
▼ + stars: | 2024-11-22 | by ( Lloyd Lee | ) www.businessinsider.com time to read: +3 min

The browser would be integrated with ChatGPT, according to the report. OpenAI is eyeing two territories that have long been dominated by Google, according to a report from The Information: web browsing and search. As of August, Google Chrome held about 65% of the global web browser market share, according to Statista, a data analytics firm. And as of January, Google Search accounted for about 82% of the global search engine market share. OpenAI already has positioned ChatGPT as a search engine rival with the release of ChatGPT search in October.

Persons: OpenAI's ChatGPT, OpenAI, Ben Goodger, Department's Organizations: ChatGPT, Google, Chrome, DOJ

☆ JPMorgan's AI rollout: Jamie Dimon's a 'tremendous' user and it's caused some 'healthy competition' among teams
▼ + stars: | 2024-11-22 | by ( Michelle Abrego | Bianca Chan | ) www.businessinsider.com time to read: +5 min

AdvertisementJPMorgan tech exec Teresa Heitsenrether talked about the bank's ongoing adoption of generative AI. And it certainly has helped with that," Heitsenrether, who is responsible for executing the bank's generative AI strategy, told a conference in New York on Thursday. AdvertisementDimon himself is a "tremendous user," she said, and is waiting for the ability to use the bank's tools on his phone. JPMorgan, America's largest bank, has now rolled out the LLM Suite, a generative AI assistant, to 200,000 of its employees. The wealth and asset management arm was the first division to use generative AI, piloting a generative AI "copilot" for its private bank this summer.

Persons: Teresa Heitsenrether, Heitsenrether, it's, Jamie Dimon, Dimon, He's, Keri Smith, What's, she'll, Sumitra Ganesh, Ganesh Organizations: JPMorgan, Accenture Locations: New York

☆ Sarah Silverman says her lawsuit against OpenAI is difficult because the company is one of the 'richest entities in the world'
▼ + stars: | 2024-11-21 | by ( Lauren Edmonds | ) www.businessinsider.com time to read: +4 min

Silverman discussed her copyright infringement lawsuit against OpenAI, which owns ChatGPT. Comedian Sarah Silverman opened up about her copyright infringement lawsuit against Sam Altman's OpenAI, which owns the artificial intelligence chatbot ChatGPT. The lawsuit's defendants include OpenAI, L.P. and OpenAI GP, L.L.C, among other entities. The plaintiffs originally sued OpenAI for direct copyright infringement, vicarious copyright infringement, violating The Digital Millennium Copyright Act, unjust enrichment, violating the California and common law unfair competition laws, and negligence. The judge dismissed all the claims except direct copyright infringement and unfair competition, prompting the plaintiffs to file an amended lawsuit in March.

Persons: Sarah Silverman, Rob Lowe's, Silverman, Sam Altman's OpenAI, ChatGPT, Rob Lowe, OpenAI, Sam Altman, Nehisi Coates, Laura Lippman, Paul Tremblay, Jason Redmond, It's, Lowe, that's Organizations: Rob Lowe's Sirius XM, OpenAI, Microsoft, Court, Northern District of, Northern District of California San Francisco Division, Business, Copyright Locations: Northern District, Northern District of California, AFP, California

☆ Baidu posts 3% drop in third-quarter revenues, beating market expectations
▼ + stars: | 2024-11-21 | by ( Evelyn Cheng | ) www.cnbc.com time to read: +3 min

BEIJING — Chinese tech giant Baidu on Thursday posted a 3% annual drop in third-quarter revenue, nevertheless beating market expectations amid AI cloud growth. Baidu noted a 12% surge in its non-online marketing revenue to the equivalent of $1.1 billion, mainly driven by its artificial intelligence cloud business. Beijing-based Baidu operates one of the major web browser search engines in China, along with a frequently used maps app. Baidu has promoted its Ernie chatbot as a local alternative to OpenAI's ChatGPT, which isn't available in China. "AI Cloud continued to show healthy and sustainable development in the third quarter," he said in the earnings release.

Persons: Robin Li, Ernie, Baidu, Ernie chatbot, Li, Baidu hasn't, Rong Luo, Apollo Organizations: Baidu, CNBC Locations: BEIJING, U.S, Beijing, China

☆ AI systems could 'turn against humans': Tech pioneer Yoshua Bengio warns of artificial intelligence risks
▼ + stars: | 2024-11-21 | by ( Lucy Handley | In | ) www.cnbc.com time to read: +6 min

Professor Yoshua Bengio, at the One Young World Summit in Montreal, Canada, on Friday, Sept. 20, 2024Famed computer scientist Yoshua Bengio — an artificial intelligence pioneer — has warned of the nascent technology's potential negative effects on society and called for more research to mitigate its risks. Machines could soon have most of the cognitive abilities of humans, he said — artificial general intelligence (AGI) is a type of AI technology that aims to equal or better human intellect. Yoshua Bengio Head of the Montreal Institute for Learning AlgorithmsSuch outcomes are possible within decades, he said. There are arguments to suggest that the way AI machines are currently being trained "would lead to systems that turn against humans," Bengio said. Yoshua Bengio Head of the Montreal Institute for Learning AlgorithmsCompanies developing AI must also be liable for their actions, according to the computer scientist.

Persons: Yoshua Bengio, —, Bengio, CNBC's Tania Bryer, That's, we're, OpenAIhas, It’s, Yoshua, — that's, OpenAI Organizations: Young, Summit, University of Montreal, Montreal Institute, Machines, Intelligence, CNBC, Learning Locations: Montreal, Canada, AGI, U.S, Rwanda, Swiss

☆ This chart shows how crazy-fast the value of Elon Musk's xAI has risen in 16 months
▼ + stars: | 2024-11-21 | by ( Ana Altchek | ) www.businessinsider.com time to read: +2 min

AdvertisementElon Musk's AI startup xAI has been valued at a reported $50 billion, 16 months after its founding. One of his other companies, his artificial intelligence startup xAI, has catapulted from launch just 16 months ago into an AI company now worth a reported $50 billion. So how does that $50 billion compare to the competition? It took OpenAI, last valued at $157 billion in October, around 9 years to pass the $50 billion milestone, according to PitchBook. Musk said the process took 122 days — and the startup plans to double the amount of AI chips inside it in the coming months.

Persons: OpenAI, Elon Musk, —, It's, Grok, Musk Organizations: Elon, Perplexity, SpaceX, Twitter, Nvidia

☆ An AI startup CEO on a Forbes '30 Under 30' list has been charged with defrauding investors out of $10 million
▼ + stars: | 2024-11-19 | by ( Jack Newsham | ) www.businessinsider.com time to read: +2 min

Federal prosecutors have charged the founder of an education technology startup spun out of Harvard who was recognized on a Forbes 30 Under 30 list in 2021 with fraud. AdvertisementAllHere, which came out of the Harvard Innovation Lab, created an AI chatbot that was supposed to help reduce student absenteeism. Smith-Griffin was featured on the Forbes 30 Under 30 list for education in 2021. AllHere's investors included funds managed by Rethink Capital Partners and Spero Ventures, according to a document filed in bankruptcy court. Representatives for Harvard, Forbes, and Inc. didn't immediately respond to a comment request on Tuesday.

Persons: Joanna Smith, Griffin, Smith, Sam Bankman, Charlie Javice, Martin Shkreli —, spotlighted, Damian Williams, AllHere, didn't, Griffin wasn't Organizations: AllHere, Forbes, Harvard Innovation, Los Angeles Unified School District, Inc, Prosecutors, New York City Department of Education, Atlanta Public Schools, Capital Partners, Spero Ventures, Harvard Locations: Harvard, New York, North Carolina

☆ With Elon Musk in tow, Trump eyes changes to government policies on AI and its risks
▼ + stars: | 2024-11-19 | by ( Anna Cooban | ) edition.cnn.com time to read: +8 min

The Republican document said the executive order contained “radical leftwing ideas” that hindered innovation. The most advanced AI systems could, in the worst case, “pose an extinction-level threat to the human species,” the report said. A related document said AI systems could be used to implement “high-impact cyberattacks capable of crippling critical infrastructure,” among a litany of risks. However, he worries that a repeal of Biden’s executive order would spell the end of the US government’s AI Safety Institute. It is possible that that would be the subject of a future Trump executive order,” said Strait.

Persons: London CNN — Donald Trump, Elon Musk, Joe Biden, Sandra Wachter, ”, Andrew Strait, Ada Lovelace, Strait, Kamala Harris, Musk, Steve Kramer, Dean Phillips, Biden, Phillips ’, Taylor Swift, Alexandria Ocasio, Cortez, ” Manoj Chaudhary, What’s, It’s “, Trump, ” Strait, Gavin Newsom, JD Vance, “, Musk’s Tesla Organizations: London CNN, White House, Republican Party, Republican, Oxford Internet Institute, Oxford University, CNN, Ada, Ada Lovelace Institute, US Department of Homeland Security, Democratic, US State Department, AI Safety, “ Department, Government, Trump Locations: London, United States, New Hampshire, Alexandria, Colorado, New York, ”, California

☆ OpenAI head of product shares 5 tips for using ChatGPT
▼ + stars: | 2024-11-19 | by ( Jaures Yip | ) www.businessinsider.com time to read: +5 min

AdvertisementOpenAI Head of Product Nick Turley said users should experiment with ChatGPT's voice mode. Turley offered chatbot users tips on how to upload documents or make their own GPTs. Many people use ChatGPT to create recipes or write work emails, but OpenAI's Head of Product Nick Turley has some handy tips users might want to try. ChatGPT's voice feature comes in nine human-like voices developed with professional voice actors, which can be changed in the website's settings, according to the company. "It is a completely different way of using ChatGPT," Turley said.

Persons: Nick Turley, Turley, OpenAI, It's, they've, ChatGPT, you've Organizations: Twitter, Pixar, Enterprise

☆ Google Gemini gets Marc Benioff's stamp of approval
▼ + stars: | 2024-11-18 | by ( Lloyd Lee | ) www.businessinsider.com time to read: +3 min

His latest fascination is Google's Gemini Live, an AI voice assistant. Marc Benioff gave Google's AI voice assistant, Gemini Live, his stamp of approval. "Just downloaded Gemini Live, and I'm absolutely blown away," he wrote in an X post on Sunday. Google released a smartphone app for Gemini Live on Apple's App Store on Thursday, just a few months after the virtual assistant was made free for users. We already have that live," Benioff said.

Persons: Marc Benioff, Benioff, Sundar Pichai, Copilot, Insider's Ashley Stewart, OpenAI's ChatGPT, ChatGPT's, Axios, Jensen Huang, David Sacks Organizations: Gemini, Microsoft, Google, Apple, Apple Intelligence, Business, BI, Pacific, Nvidia Locations: Francisco

☆ Former Google X employees come out of stealth with TwinMind, an AI app that hears and remembers everything about you
▼ + stars: | 2024-11-18 | by ( Hugh Langley | ) www.businessinsider.com time to read: +6 min

AdvertisementTwinMind, founded by former Google X employees, builds an AI assistant to better understand you. A startup formed from a handful of former Googlers — specifically Google X, the skunkworks lab that explores sci-fi moonshot ideas — is coming out of stealth. Related storiesWolverine originsAt Google X, George was the first machine learning scientist on Wolverine, a hearing wearable project first reported on by Business Insider in 2021. AdvertisementWhen ChatGPT launched in late 2022, George was working at JPMorgan with TwinMind cofounder and CTO Sunny Tang, a Google X alum. AdvertisementHe said they figured it out and claims the TwinMind app can run for 12 hours in the background non-stop before running out the battery.

Persons: —, Jarvis, Marvel's Tony Stark, it's, Daniel George, Dan Roth, Rocketship, Anand Rajaraman, Michael Liou, galore, George, you've, TwinMind, ChatGPT, Sunny Tang, Siri, they're Organizations: Google, Oracle, Business, JPMorgan, Android Locations: Robinhood

☆ Evercore ISI gives its top tech picks for 2025
▼ + stars: | 2024-11-17 | by ( Hakyung Kim | In Hakyungkim | ) www.cnbc.com time to read: +6 min

Evercore ISI already named its favorite technology stocks to own heading into 2025. Against that background, Evercore ISI analysts recently picked five tech stocks they're most sure of entering next year. Arista Networks The cloud network equipment company's conservative revenue guidance for 2025 leaves room for upside potential, according to Evercore ISI. Evercore ISI raised its 12-month price target on Arista to $450 from $425, indicating more than 20% upside from Friday's close. International Business Machines IBM is likely to top revenue estimates in 2025, Evercore ISI said.

Persons: ChatGPT, haven't, Evercore, Amphenol, Donald Trump's, Vertiv, — CNBC's Michael Bloom Organizations: ISI, Arista, Arista Networks, Apple, Business Machines IBM, Evercore, IBM, Holdings Vertiv Holdings Locations: CY25, capex, Wallingford , Connecticut, Waterville , Ohio

☆ Elon Musk's xAI raising up to $6 billion to purchase 100,000 Nvidia chips for Memphis data center
▼ + stars: | 2024-11-15 | by ( Hayden Field | ) www.cnbc.com time to read: +2 min

Elon Musk listens as US President-elect Donald Trump speaks during a House Republicans Conference meeting at the Hyatt Regency on Capitol Hill on November 13, 2024 in Washington, DC. Elon Musk's artificial intelligence company xAI is raising up to $6 billion at a $50 billion valuation, according to CNBC's David Faber. The money will be used to acquire 100,000 Nvidia chips, per sources familiar with the situation. Musk's AI startup, which he announced in July 2023, seeks to "understand the true nature of the universe," according to its website. Last November, X.AI released a chatbot called Grok, which the company said was modeled after "The Hitchhiker's Guide to the Galaxy."

Persons: Elon Musk, Donald Trump, CNBC's David Faber, Faber, Tesla, X.AI, OpenAI, Musk, Sam Altman, Google's Bard, Claude chatbot, Trump, Biden's Organizations: Republicans, Hyatt, Elon, Memphis, Google's Locations: Washington , DC

☆ I've dated tech bros in San Francisco and New York. The men in one city made me never want to move back.
▼ + stars: | 2024-11-15 | by ( Tess Martinelli | ) www.businessinsider.com time to read: +7 min

San Francisco tech bros lacked consideration and were more homogenous to one another. New York City tech bros are more diverse and considerate, yet dating remains complex. I've dated tech bros in San Francisco and New York City and have found that each city attracts completely different types of men. I wasn't looking to date tech bros, it just so happened every man I went on a date with in San Francisco was. Tech bubbles exist in San Francisco and New YorkMost San Francisco tech bros I met would be dressed in their Patagonia vests and work uniforms like a copy and paste of one another.

Persons: Chloe Diaz, —, It's, Bumble, would've, I'd, Mason Margiela, They're, I've, haven't, Tess Martinelli Organizations: bros, San, Service, Arizona State University Law School, San Francisco and New, Big Tech, Spotify Locations: San Francisco, NYC, New York City, San Francisco and, San Francisco and New York City, San Francisco and New York, Patagonia, New York, York, tmartinelli

☆ Inside Microsoft's struggles with Copilot
▼ + stars: | 2024-11-15 | by ( Ashley Stewart | ) www.businessinsider.com time to read: +23 min

In September 2023, Microsoft's famously soft-spoken CEO, Satya Nadella, unveiled the company's flagship AI product, Copilot, with sweeping fanfare. Some of Microsoft's own employees and executives are privately concerned that Copilot won't be able to deliver on its ambitions. Copilot's struggles have created an opening for Microsoft's rivals, some of whom have seized on the opportunity to promote their own agendas. "Now, when Joe Blow logs into an account and kicks off Copilot, they can see everything," said one Microsoft employee familiar with customer complaints. As complaints and questions over Copilot mount, so does the pressure to justify Microsoft's unprecedented level of spending on AI.

Persons: Microsoft's, Satya Nadella, Gartner, Copilot, it'll, Copilot's, Marc Benioff, Benioff, Goldman Sachs, Marc Andreessen, Andreessen Horowitz, Ethan Miller, Jared Spataro, Spataro, —, Joe Blow, Joe, Nadella, Gary Marcus, Marcus, Wile, Coyote, Brontë, Judson Althoff, Jason Zander, Zander, We've, OpenAI, Tasos Katopodis, Steve Jobs Organizations: Microsoft, Venture, Getty, Goldman, BI, Fortune, Excel, Lumen Technologies, Honeywell, Gartner, Wall Street, Initiative, Department of Homeland Security, Employees, San Francisco, Software, Apple, Jobs Locations: Microsoft's, Copilot, New York City

☆ On-the-Job Training Is Broken. That Hurts Companies and Workers.
▼ + stars: | 2024-11-14 | by ( Emily Stewart | ) www.businessinsider.com time to read: +18 min

Workers are struggling to get a handle on their jobs, and this failure falls on everyone — companies, managers, human-resources departments, and, in some cases, the workers themselves. The chaos has left employers, managers, and employees wondering just how much time and money it's worth investing in training in the first place. It's tough to learn by osmosis over Slack, and the deluge of HR apps and training modules isn't filling in the gaps. As workers and managers are increasingly overextended, these types of unmeasured, softer activities can fall by the wayside. Gavin emphasized that it's not just on companies and managers to make sure employees are learning and getting onboarded but also on individual workers.

Persons: Gen, It's, what's, Gallup, Ana Goehner, Kenneth Matos, Matos, they're, it's, Ashley Herd, nonmanagers, Christy Pettit, Herd, Stephanie Wolf, she's, Wolf, that's, Phoebe Gavin, Gavin, I'd, hadn't, Michelle, Z, they've, Emily Stewart Organizations: Workers, Adobe, doer, Fortune, Business Locations: America, HiBob, RebuttalPR

Here's a rapid-fire update on all the stocks in Jim Cramer's Charitable Trust, the portfolio we use for the CNBC Investing Club. This time around, Trump's tariff proposals on Chinese imports could help Amazon in its competition against low-price online sellers Temu and Shein. Salesforce : Not a Trump stock, but it wasn't a Kamala Harris stock either. Constellation Brands : The Mexican beer importer has been punished on fears about what Trump's tariff and immigration proposals could do to its business. Jim waits 45 minutes after sending a trade alert before buying or selling a stock in his charitable trust's portfolio.

Persons: Jim Cramer's, Jim, Donald Trump's, Trump's, Abbott, Trump, Hock Tan, Tan, We'll, it's pricier, Morgan Stanley, Wells, Kamala Harris, Agentforce, That's, Biden, Dover, Eaton's, Elon, Waymo, JD Vance, we've, Linde, that's, Eli Lilly, Robert F, Kennedy Jr, Kennedy, Lilly, Mark Zuckerberg, Zuckerberg, Goldman Sachs, shouldn't, Nextracker, Brian Niccol, Niccol, Stanley Black, Decker, TJ Maxx, Wells Fargo, Jim Cramer Organizations: Jim Cramer's Charitable Trust, CNBC, Abbott Laboratories, Abbott Labs, White, Biden, AMD, Trump, Wednesday, Broadcom, VMWare, BlackRock, Costco, Coterra Energy, Coterra, DuPont, Disney, GE Healthcare, GE Aerospace, Google, Honeywell, Elliott Investment Management, Linde, Microsoft, Big Tech, Apple, Meta, Financial Times, Nvidia, Palo Alto Networks, Yum Brands, Taco Bell, Constellation Brands, Management, TJX, Marshalls, Jim Cramer's Charitable Locations: China, India, Missouri, Wells Fargo, BlackRock, Shanghai, Dover, U.S, Palo, HomeGoods

☆ Exclusive: Amazon's AI chatbot Q is entering enemy turf by integrating with Microsoft's Office 365
▼ + stars: | 2024-11-14 | by ( Eugene Kim | ) www.businessinsider.com time to read: +3 min

Amazon plans to integrate its AI chatbot Q with Microsoft's Office 365 service. Amazon Q, launched in April, faces competition from Microsoft's own Copilot AI assistant. At the moment, most Q users access the Amazon AI chatbot through its website, or messaging apps like Slack and Teams. It's part of a set of new Q features Amazon is working on, including a browser extension, the document said. This year alone, he said, Amazon Q has "resolved over 1 million internal Amazon developer questions," saving more than 450,000 hours of work.

Persons: —, Patrick Neighorn, Q, Matt Garman Organizations: Microsoft's, Service, Microsoft, Business, Excel, Amazon, AWS, Gartner, LinkedIn Locations: Microsoft's

☆ A Singaporean AI startup is trying to disrupt the 100-year-old market research industry
▼ + stars: | 2024-11-14 | by ( Shafi Musaddique | ) www.cnbc.com time to read: +5 min

Finding ways to attract consumers to buy packaged goods stretches back to the 1920s when American psychologist Daniel Starch created the world's first market research study. Founded in Singapore in 2018, the startup provides AI-powered market research with real-time predictive analytics. Rival firms include ZoomInfo Sales, Trajaan and Brandwatch Consumer Intelligence, all of which deploy a variety of technology to comb through consumer data and marketing trends. Somsubhra Gan Choudhuri, co-founder and CEO Ai Palette, said AI can take up much of the brain power usually done by people. Along with VC investors, Ai Palette has had the backing of the Singapore government, which is committing more than three quarters of a billion Singaporean dollars ($7,500,000) to AI development to strengthen its AI ecosystem.

Persons: Daniel, Ai, Gan Choudhuri, CNBC's, Choudhuri, Kellogg, Conor Delahunty, Vishal Harnal Organizations: ZoomInfo, Brandwatch Consumer Intelligence, CNBC Tech, Diageo, Nestlé, Pepsico, Symrise, Global, Venture Locations: Singapore, Thailand, Indonesia, Malaysia, Philippines

☆ Inside Facebook's strategy to take on dating apps like Tinder and Bumble
▼ + stars: | 2024-11-13 | by ( Sydney Bradley | ) www.businessinsider.com time to read: +2 min

AdvertisementTurns out people are actually using Facebook Dating. Facebook Dating offers free features like unlimited likes, unlike some competitors with paywalls. Meta's dating product, Facebook Dating, got a slew of new features last month and the team behind it believes it can help users who are struggling with dating app fatigue. BI sat down with Gulati at one of Meta's offices in New York to get a walkthrough of the Facebook Dating experience. Here's a summary of Facebook's key dating features that it hopes will help it compete with Tinder, Bumble, and newer startups:Advertisement

Persons: Facebook's, Meta, Bumble, Gulati, swiped, Here's Organizations: Facebook, paywalls, Business, Match, BI Locations: Canada, New York, Raya

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