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☆ Being a people leader is more important than ever. Emerging tech could help them be at their best, says Mastercard exec.
▼ + stars: | 2024-11-07 | by ( Jean Paik | ) www.businessinsider.com time to read: +8 min

download the app Email address Sign up By clicking “Sign Up”, you accept our Terms of Service and Privacy Policy . In 2022, the company launched Unlocked, an AI-driven internal talent marketplace that allows employees to pursue skill-building and career-development opportunities. At Mastercard, we have looked at what makes a leader in the context of all of the different emerging trends and changes in the external environment. And then we put in place a lot of different programming to enable people leaders to show up at their best. How do you think employees are feeling right now about the competing narratives around AI — that it's potentially highly disruptive but also a great opportunity?

Persons: Lucrecia, —, Borgonovo, it's, we're, I've, We're, they're, I'm, we've Organizations: Service, Business, Mastercard

☆ Salesforce's new data and AI hires are coming from areas of the country with 'high talent pools, low cost of living'
▼ + stars: | 2024-02-29 | by ( Ellen Thomas | ) www.businessinsider.com time to read: +2 min

The company laid off 10% of its workforce, which had reached nearly 80,000 employees, last year. AdvertisementJust a year after Salesforce laid off nearly 10% of its workforce, the company's head count is beginning to creep back up. "We're investing into our most productive areas — AI and data," CFO Amy Weaver said this week on the company's fourth-quarter earnings call with investors. The company reported a non-GAAP operating margin of 30.5% for the fiscal year, above the 30% threshold that activist investors had pushed for. New hires, Weaver said, are being added to Salesforce in "cost-effective ways," such as hiring people from areas that have "high talent pools and low cost of living."

Persons: Salesforce, Marc Benioff, —, Amy Weaver, Weaver, Benioff, Larry Ellison —, Ellen Thomas Organizations: Service, SEC, New, Business, Oracle Locations: New York, San Francisco, Salesforce

☆ A better way to handle layoffs
▼ + stars: | 2024-02-20 | by ( Aki Ito | ) www.businessinsider.com time to read: +11 min

Out of everything that happens in the workplace, nothing underscores the harshly transactional nature of employment more than the way companies terminate their employees. To be sure, there are times when layoffs are necessary for the health — and even survival — of a company. In other words, the pitiless and coldhearted way businesses handle dismissals isn't just destructive to those who get dismissed. Is there a better way to handle layoffs? For starters, Herd says, managers should look the employees they're dismissing in the eye, rather than reading from a script.

Persons: TikTok, Brittany Pietsch, she'd, isn't, Pietsch, they're, you've, — they're, Slack, it's, Sandra Sucher, Sucher, pare, Ashley Herd, Herd, —, Reagan, Aki Ito Organizations: Mafia, Harvard Business School, Nokia, Business

☆ The end of workplace loyalty
▼ + stars: | 2024-01-22 | by ( Aki Ito | ) www.businessinsider.com time to read: +16 min

Do that, and you generate the kind of trust and loyalty that leads to high productivity and low turnover. A world in which the psychological contract is profoundly broken. In the three decades following World War II, as Rick Wartzman documents in his book " The End of Loyalty ," a booming economy made American companies rich. Today, disillusioned workers might assume that the norm of workplace loyalty was nothing but a capitalistic ruse, a way for companies to exploit their employees. But the new loyalty would recognize that employees have to uphold their end of the bargain.

Persons: I've, Gen Xers, Gen Zers, they'll, Rick Wartzman, Wartzman, Denise Rousseau, Rousseau, who's, Mark, —, it's, I'm, he's, quitters, Nick Bloom, Stanford University who's, Anthony Klotz, Klotz, they're, It's, Aki Ito Organizations: Companies, Kodak, GE, Carnegie Mellon University, Stanford University, University College London, Employers, Business

☆ Salesforce's year of the boomerang: Here are the C-suite executives who joined, left, or returned in 2023
▼ + stars: | 2023-12-23 | by ( Ellen Thomas | ) www.businessinsider.com time to read: +1 min

Several former Salesforce employees rejoined the company this year as "boomerangs." There were also high-profile departures of longtime executives. See below for Salesforce's leavers and joiners in 2023. The end of 2022 was marked by a series of executive departures at Salesforce, including the exit of co-CEO Bret Taylor, who had been heir apparent to CEO Marc Benioff. In the wake of pressure to up profit and cut costs from a group of activist investors, including Elliott Management and Starboard Value, some longtime company veterans left, and former executives have returned to help.

Persons: Bret Taylor, Marc Benioff, Benioff Organizations: Elliott Management, Business Locations: Salesforce

☆ 2 Gen Alphas tried to teach a millennial how to text without sounding old. Here are their rules.
▼ + stars: | 2023-11-30 | by ( Aimee Pearcy | ) www.businessinsider.com time to read: +5 min

In an interview with a millennial, two Gen Alphas explained the rules of texting among young people. However, if typing still feels like too much, the Gen Alphas suggested that she could use the voice-to-text feature to write text messages instead. Millennials, Gen Zers, and increasingly, Gen Alphas, often poke fun at one another online. Gen Zers regularly make fun of millennials for wearing skinny jeans, using outdated phrases, and posting boomerangs on Instagram. For their part, Gen Zers are already predicting how Gen Alphas — who have become known for their bizarre sense of humor and memes — will mock them.

Persons: Alphas, —, Gen Alphas, Nicole Pellegrino, Alpha, Pellegrino, Zers, Gen Zers, Gen, Alphas — Organizations: Service, Alpha, Gen Alpha

☆ Sam Altman's return to OpenAI doesn't necessarily mean a return to normalcy
▼ + stars: | 2023-11-22 | by ( Dan Defrancesco | ) www.businessinsider.com time to read: +7 min

download the app Email address Sign up By clicking “Sign Up”, you accept our Terms of Service and Privacy Policy . In today's big story, we're looking at Sam Altman returning to the helm of OpenAI. Less than five days after his shocking ouster, Sam Altman is set to return to OpenAI as its CEO. Microsoft's CEO Satya Nadella, a key figure in the past few days' drama, comes out a winner. By helping to reinstall Altman at OpenAI, he stabilizes a key piece of Microsoft's AI strategy.

Persons: —, NASA's James Webb, Sam Altman, JACK GUEZ, OpenAI, Altman, we're, Bret Taylor, Larry Summers, Taylor, Adam D'Angelo, Greg Brockman, OpenAI's confounder, They've, Tim Paradis, Satya Nadella, Kevin Scott, Insider's Ashley Stewart, Julie Bort, Darrin Zammit Lupi, Patrick T, Fallon Rivian, Elon Musk's, Jack Dorsey, Amr Bo Shanab, Madison, they're, Vladimir Putin, Billie Jean King, Jamie Lee Curtis, Scarlett Johansson, Hailey Bieber, John Deere, LongeviQuest's Ben Meyers, Yumi Yamamoto, Fabrizio Villatoro, Jack SteerLo, Fusa Tatsumi, they've, Dan DeFrancesco, Naga Siu, Hallam Bullock, Lisa Ryan Organizations: Service, NASA's James Webb Space Telescope, Getty, Silicon, Business, Microsoft, REUTERS, Elon, Madison Ave Locations: OpenAI, AFP, OpenAI's, India, New York City, San Diego, London, New York

☆ Slack names longtime Salesforce executive Denise Dresser as new CEO
▼ + stars: | 2023-11-13 | by ( Ellen Thomas | ) www.businessinsider.com time to read: +3 min

Denise Dresser, a longtime Salesforce exec, will become the new CEO of Slack. AdvertisementAdvertisementSalesforce CEO Marc Benioff said Monday that Slack had named Denise Dresser as its next chief executive. Dresser, who has worked for Salesforce for 12 years, is president of accelerated industries at Salesforce. Salesforce said in August that its chief people officer, Brent Hyder, would leave to "pursue a new opportunity." To contact Ellen Thomas with insight or information about Slack or Salesforce, reach out at ethomas@insider.com or call/text (646) 847-9416 using the encrypted-messaging app Signal.

Persons: Denise Dresser, Slack, Lidiane Jones, Marc Benioff, —, She'll, who's, Dresser, Denise, Benioff, Jones, Whitney Wolfe, Stewart Butterfield, Bret Taylor, Mark Nelson, Gavin Patterson, Ebony Beckwith, Salesforce, Brent Hyder, Salesforce's, Vikram Rao, Ariel Kelman, Oracle's, Ellen Thomas Organizations: Bumble Inc, Service, Salesforce, Elliott Management Locations: Salesforce

☆ Salesforce turns to 'boomerangs,' luring back former execs to help reignite growth
▼ + stars: | 2023-09-18 | by ( Jordan Novet | ) www.cnbc.com time to read: +3 min

Marc Benioff, chief executive officer of Salesforce.com Inc., right, greets attendees after a keynote at the company's Dreamforce conference in San Francisco on Sept. 12, 2023. Ariel Kelman had been away from Salesforce for over a decade, when he received a direct message on Twitter from CEO Marc Benioff earlier this year. "I just thought it was good timing," Kelman said in an interview at Salesforce's Dreamforce conference in San Francisco last week. Kelman spent the few months prior running marketing at a startup called Fireblocks before rejoining Salesforce in June as chief marketing officer. Kelman and Milano are among at least eight ex-Salesforce execs who have rejoined the gang in 2023, as the company approaches its 25th birthday.

Persons: Marc Benioff, Benioff, Ariel Kelman, who'd, Kelman, Miguel Milano, Milano, Brian Millham, Millham, Dreamforce . Kelman, Salesforce, Bret Taylor, it's Organizations: Salesforce.com Inc, Amazon Web Services, Oracle, Salesforce's, Salesforce, CNBC Locations: San Francisco, Salesforce, Madrid

☆ Salesforce is hiring over 3,000 people, despite axing 10% of staff in brutal job cuts earlier in 2023
▼ + stars: | 2023-09-15 | by ( Sawdah Bhaimiya | ) www.businessinsider.com time to read: +2 min

Salesforce will look to hire around 3,000 new employees, CEO Marc Benioff told Bloomberg this week. The company announced plans to lay off 10% of its staff earlier this year in a major cost-cutting effort. Benioff is now urging former staff who joined other firms to return to the company. Millham told Bloomberg: "We have some very successful parts of our business right now, and we want a surge in those areas." Benioff told Bloomberg that he is hoping to attract significant numbers of "boomerangs" — employees who previously worked at Salesforce and moved to other firms — to return to the company in the new hiring drive.

Persons: Marc Benioff, Brian Millham, Millham, Ashley Stewart, Benioff Organizations: Bloomberg, Service, Bloomberg News, Employees Locations: Wall, Silicon, San Francisco, Salesforce

☆ Salesforce isn't planning another 'major' round of layoffs and is hiring for critical roles, it says
▼ + stars: | 2023-09-01 | by ( Ellen Thomas | ) www.businessinsider.com time to read: +5 min

CEO Marc Benioff says he's got no plans for another big round of cuts and hopes layoffs are done. So on this week's call, Benioff took time to thank and wax poetic on all the former Salesforce employees who returned to work at the company during its turnaround effort. Former chief business officer Ebony Beckwith, a longtime executive who led the company's philanthropic foundation, quietly exited Salesforce in June. "We're ramping up hiring for critical roles," a spokesperson for Salesforce wrote to Insider via email when asked for clarification on Benioff's comments. At the same time, if former and current Salesforce employees are feeling whiplashed — told to leave and then told to come back — it's because the message coming from the top is mixed.

Persons: Marc Benioff, he's, Salesforce, Benioff, we've, It's, Ariel Kelman, Benioff's, Bret Taylor, Slack, Stewart Butterfield, Mark Nelson, Brent Hyder, Ebony Beckwith, Salespeople, Karl Keirstad, we're, whiplashed —, Ellen Thomas Organizations: Oracle, UBS, ethomas Locations: Salesforce

☆ Salesforce CEO Marc Benioff thanked 'boomerang' employees for the company's turnaround
▼ + stars: | 2023-08-30 | by ( Ellen Thomas | ) www.businessinsider.com time to read: +3 min

CEO Marc Benioff thanked "boomerangs," employees who left and came back, for the fast-tracked growth. Salesforce overachieved its profit margin goals in the second quarter, earlier than planned for — and CEO Marc Benioff says "boomerang" employees played a big part in the results. Three high-profile Salesforce boomerangs have re-joined the company in recent months: president and chief revenue officer Miguel Milano, chief marketing officer Ariel Kelman, and chief business officer and chief of staff to Marc Benioff, Kendall Collins. Collins worked for Salesforce from 2004 to 2012, leaving as executive vice president of Salesforce Cloud. Over the last decade, he has worked in various roles across the tech industry, most recently as chief marketing officer of Okta.

Persons: Marc Benioff, boomerangs, Benioff, Salesforce, It's, Miguel Milano, Ariel Kelman, Kendall Collins, Milano, Celonis, Kelman, Collins, Ellen Thomas Organizations: —, Salesforce International, Oracle, Amazon Web Services, AWS, Salesforce, ethomas Locations: Salesforce

☆ Salesforce CEO Marc Benioff and his fast-rising COO Brian Millham tell us where the software giant is headed after 'a difficult time'
▼ + stars: | 2023-06-07 | by ( Julie Bort | Nicholas Carlson | ) www.businessinsider.com time to read: +6 min

The changes shifted more responsibility to President and COO Brian Millham. The changes shift more responsibility to president and COO Brian Millham, and go some way toward addressing investor concerns about succession -- should Benioff decide to pass the CEO reins in the future. Brian Millham: Closer to 70%. We're seeing many of our ex-employees want to come back to Salesforce, incredible boomerangs back to the company. Benioff: Well, I think Brian and my marriage is quite proven.

Persons: Benioff, Brian Millham, Millham, Nich Carlson, Marc Benioff, Salesforce, Brian, he's, it's, I'm, Marc, Carlson, Ariel Kelman, Miguel Milano, Kendall Collins, you've, I've Organizations: Morning, Insider's Locations: Salesforce's, Salesforce

☆ How Well Do You Know ‘Succession’?
▼ + stars: | 2023-05-26 | by ( Tala Safie | ) www.nytimes.com time to read: 1 min

Select all squares showing a conference from the show. With Airbus-sponsored leadership hikes, cashews the size of boomerangs and overpriced Cobb salads, at the show’s corporate summits you might as well be in Switzerland.

☆ How The Legend of Zelda Changed the Game
▼ + stars: | 2023-05-04 | by ( Zachary Small | Rumsey Taylor | ) www.nytimes.com time to read: +17 min

More than six million people watched the preview for hints about the next video game in Nintendo’s beloved Legend of Zelda franchise. Tears of the Kingdom, the next entry in the Legend of Zelda franchise, will encourage players to manipulate and combine objects to fight enemies and explore Hyrule. The immersive gameplay of the Zelda franchise is bolstered by its deep mythology , convincing players they are unearthing ancient secrets. Retrieving the Master Sword often marks the point in a Zelda game when the difficulty spikes and the stakes are raised. Clockwise, from top left: The Legend of Zelda (1986), A Link to the Past (1991), Ocarina of Time (1998) and The Wind Waker (2002).

☆ Kroger is texting and emailing former staff to try to make them 'boomerang' back after leaving, report says
▼ + stars: | 2023-02-19 | by ( Jyoti Mann | ) www.businessinsider.com time to read: +2 min

Kroger is texting and emailing ex-workers to encourage their return amid a wider labor shortage. Associated Wholesale Grocers is messaging former workers on Facebook and LinkedIn to get them back. Manufacturer General Mills has a pilot program to bring retirees back to fill staffing gaps. Associated Wholesale Grocers is messaging ex-workers on Facebook and LinkedIn and the average number of rehires has increased four-fold. Kroger, General Mills and Associated Wholesale Grocers didn't immediately respond to requests for comment from Insider made outside normal working hours.

☆ Trump's new label for Ron DeSantis, 'RINO globalist,' has roots in a far-right conspiracy theory about an insidious global network of powerful people
▼ + stars: | 2023-02-02 | by ( Cheryl Teh | ) www.businessinsider.com time to read: +4 min

Trump has a new label for Ron DeSantis: "RINO globalist." Ron DeSantis: "RINO Globalist." Trump's insult is a thinly-veiled accusation that DeSantis is part of this global network of powerful, evil people. In November, Trump dubbed the governor " Ron DeSanctimonious " during a rally and blasted him as "average" on social media. In November, DeSantis told people to "chill out" about the prospect of a GOP civil war between him and the former president.

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