AI can help insurers navigate patient records much faster, one automation company said. In New Mexico, AI helped parents access newborns' coverage within minutes, an official said. Healthcare companies can use AI-led automation to speed up the work of customer-service agents. Get the inside scoop on today’s biggest stories in business, from Wall Street to Silicon Valley — delivered daily. "I hope that AI will make healthcare more accessible to the consumer and make healthcare itself more sustainable for professionals," Chow of Automation Anywhere said.

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Persons: Yan Chow, Chow, there's, Humana, Allie, Forbes, Sam Altman, it's, Shanita Harrison, Harrison Organizations: Healthcare, Service, Humana, Kaiser Permanente, Chow . Healthcare, New Mexico Human Services Department, IBM, SS, New, New York Times, Amazon Web Services Locations: New Mexico, Wall, Silicon, Kaiser