Read previewMembers of a disabled basketball team were left with "chaos" and hours of delay after Southwest Airlines dismantled dozens of their wheelchairs on a recent flight. Wheelchair basketball teams typically travel with two chairs each —their sporting ones and their everyday ones, Shields told BI. It "was just complete chaos," despite the attempts of the pilot and a stewardess to help out, Shields told BI. In a statement to BI, Southwest Airlines said that there had been a delay in its staff reassembling the chairs, and that it had reviewed the situation and was addressing it. AdvertisementWalker also said that airlines need to stop treating the loss of wheelchairs as equivalent to a mere luggage issue.

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Persons: —, Shields, they'd, Brigitte McIntee, didn't, McIntee, Myranda Shields Shields, It's, Justin Walker, Walker, Troy Bell, Louis Vuitton Organizations: Service, Southwest Airlines, National Wheelchair, Richmond International Airport ,, Business, Wheelchair, Wheelchair Suns, Department of Transportation, Richmond International Airport, Southwest, CBS, Staff, TSA Locations: Richmond International Airport , Virginia, Richmond, stow