Social media firms have responded to allegations of "shadow banning" their users for Palestinian-related content amid the conflict in Gaza, saying that the implication that Big Tech "deliberately and systemically suppress a particular voice" is false. They have been accused of blocking certain content or users from their online communities since the onset of the war between Israel and Hamas which started in October. Queen Rania Al Abdullah of Jordan, for example, criticized major platforms for allegedly limiting Palestinian-related content about the war. Yet, it is hard for users to trust platforms that control their content from the shadows, based on vague standards," Queen Rania told the Web Summit in Doha. Hussein Freijeh, the vice president of MENA for Snapchat, told CNBC's Dan Murphy at Web Summit Qatar last week that these firms have "a really important role to play in the region."

---

Persons: Queen Rania Al Abdullah of Jordan, Queen Rania, Hussein Freijeh, CNBC's Dan Murphy, Freijeh, Israel Organizations: Tech, Hamas, Human Rights, Snapchat, Web Summit Qatar, Meta, Facebook, Journalists Locations: Gaza, Israel, Doha, Palestine