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Gartner forecasts that number will rise to 15 billion by 2028, and the firm's research shows that CEOs estimate 15% to 20% of their revenue will come from machine customers by 2030. Machine customers can receive messages such as advertising, offers, email and information from the surrounding environment, Scheibenreif said. And Italy-based iProd has a platform that can accommodate the requests of machine customers located in a manufacturing environment. How to get ready for machine customersIT executives should put in place a game plan for supporting machine customers now, if they haven't already. CIOs and other technology leaders need to determine how machine customers might change their companies' go-to-market approach.
Persons: They're, Don Scheibenreif, Scheibenreif, iProd, Vishal Gupta, Gupta, Lexmark Organizations: Gartner, Machine, Amazon, Walmart, IT Locations: Italy, Lexmark
InsiderPeople management is challenging for small-business owners, even when workers are productive. This article is part of Talent Insider, a series containing expert advice to help small business owners tackle a range of hiring challenges. download the app Email address By clicking ‘Sign up’, you agree to receive marketing emails from Insider as well as other partner offers and accept our Terms of Service and Privacy PolicyPeople management is a perpetual challenge for small-business owners. Insider spoke with small-business owners and experts who offered advice on how to work with subpar employees to improve their performance. Nyberg said small-business owners often neglect to do this because they're stretched thin.
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