UK airlines should face stricter rules over cancellations and giving refunds, a consumer group says.
says 2.3 million people in the UK weren't refunded for flights they couldn't take in the pandemic.
But the US just fined British Airways $1.1 million for delaying refunds since the pandemic.
is calling for stricter regulation of airlines operating in the UK and stronger fines against them, saying airlines have engaged in 'unlawful' behavior for 20 years.
However, in the US BA was fined $1.1 million for unpaid refunds during the pandemic after its Transportation Department received 1,200 complaints about BA delaying refunds, per the release.
Persons:
fining, Rocio Concha, Concha
Organizations:
British Airways, Civil Aviation Authority, CAA, Transportation Department, UK's Department, Transport
Locations:
EasyJet