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These honorees showcase how AI-powered solutions married with Twilio can solve business challenges and revolutionize customer interactions across diverse industries and regions. AlpharunAlpharunAlpharun is an AI phone interview platform that accelerates screening for high-volume hiring teams by integrating Twilio's messaging, voice, IVR, and SIP Trunking. By integrating products like SMS, Voice, IVR, and 2FA, they ensure seamless, secure, multi-channel support that moves beyond static chatbots. Utilizing Twilio's SIP Trunking, IVR, and Voice APIs, their conversational AI encourages screenings. GoodCall boosts productivity and streamlines customer interactions, using Twilio's SMS, Voice, IVR, Email, and security tools to enhance multi-channel communication and reliability.
Persons: Twilio, Alice, Jordan, Alpharun, Althea, Althea Health Althea Health, Elythea, GAIL LULA, GAIL, Olivia, Storii, Symbl.ai Organizations: Trunking, Althea Health, Voice, Inc, Financial Services, meiti, GmbH, SMS, Insider Studios Locations: North America, America
2023 was a breakout year for generative AI that significantly advanced how companies build and deploy AI-powered products and experiences. Out of the many applications, Twilio selected six exceptional startups that leveraged practical generative AI applications across healthcare, hospitality, logistics, and more. The honorees demonstrated extraordinary advances toward the future of trusted communications and customer engagement and proved the real promise of generative AI. By layering AI technology on top of legacy systems, FleetWorks is able to automate the most time-consuming part of logistics management: live order issue handling. Learn how to transform your communication channels with Twilio and Generative AI by visiting Twilio's website or by tuning into this recent webinar.
Persons: Twilio, Khozema Shipchandler, Brandon Leen, Sinead Bovell, Arist, Arist Arist, Fleetworks, Milo, Smith.ai Smith.ai Organizations: Twilio Ventures, BMO, DoorDash, World Health Organization, OpenAI, Insider Studios
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