New York CNN —An eating disorder prevention organization said it had to take its AI-powered chatbot offline after some complained the tool began offering “harmful” and “unrelated” advice to those coming to it for support. The National Eating Disorders Association (NEDA), a nonprofit organization aimed at supporting people impacted by eating disorders, said on Tuesday that it took down its chatbot, dubbed “Tessa,” after some users reported negative experiences with it. (NEDA emphasized in an email that its Tessa tool is “not ChatGBT,” in an apparent reference to the viral chatbot.) Earlier this year, news outlet CNET was called out after it used an AI tool to generate stories that were riddled with errors, including one that offered some wildly inaccurate personal finance advice. Microsoft and Google have also been called out for AI tools dispensing some inaccurate or inaccurate information.

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Persons: “ Tessa, ”, Tessa Chatbot, “, ” Liz Thompson, Tessa chatbot, ChatGPT, NEDA, Thompson, Tessa’s, Tessa, ” NEDA, ” Thompson Organizations: New, New York CNN, Eating Disorders, CNN, NPR, Facebook, CNET, Microsoft, Google Locations: New York, chatbots