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Hisham al-Hashimi reached out to his friend Aws al-Saadi, a Meta Trusted Partner, to ask him to take down posts endangering his life. "One of the reasons for his killing was Meta," al-Saadi told Insider. "Mainly because they assumed that the slow response times had to do with a high volume of cases." Aws al Saadi, a Meta trusted partner, outside the Erbil Citadel in Iraq. Internews hopes this might help create a trusted-partner channel with improved communication, more transparency, and faster response times.
Persons: Hisham al, Hashimi, Saadi, Saadi Al, Meta, al, Saadi isn't, Meta's, Internews, Paul Barrett, University's, Barrett, Rafiq Copeland, Internews Rafiq Copeland, Copeland, Thaier, Sudani Internews, Copland, Meareg Amare, Reem Makhoul Organizations: ISIS, Facebook, Meta, Center for Business, Human Rights, NYU Stern School of Business Meta, Partners, University's Stern School of Business, Global, Internews, Ukrainian, Ethiopian, Erbil Citadel Locations: Baghdad, Iraq, al, Myanmar, Ethiopia, New, Ukraine, Tigray, Hashimi, Iraqi, Erbil, Netherlands
Meta faces a $1.6 billion lawsuit for allegedly failing to moderate hate speech in Ethiopia. The suit was brought by the family of a professor who was killed after Facebook posts targeted him. Insider's reporting also revealed that one of those trusted partners warned Meta about posts targeting Meareg Amare, a Tigrayan chemistry professor, in the fall of 2021. A spokesperson for Meta did not dispute the trusted partner's account, which was similar to complaints raised by five other trusted partners interviewed by Insider. The Facebook posts targeting Professor Amare falsely accused him of funneling funds and equipment to the Tigray People's Liberation Front, which was fighting a civil war against Ethiopian federal forces and allied groups.
Trusted partners say warnings were ignoredInsider spoke with six current and former trusted partners from Ethiopia who said that Facebook routinely ignored their pleas to take down content that they deemed hateful or likely to incite violence. Some of the trusted partners declined to be named because they've faced death threats and fear for their own safety. Multiple trusted partners in Ethiopia said hate speech is still proliferating on the platform. Rafiq Copeland, a senior adviser at InterNews, one of Meta's longest-standing trusted partners globally, told Insider that the core complaints of trusted partners in Ethiopia have come up in other Rest of World countries. Even in Addis Ababa, it seemed that everyone knew about the Facebook posts, and many people now saw him as a traitor.
Meta ended its contract with an outsourcing firm, Sama, that moderated graphic content in Africa. In August, Insider investigated the labor conditions for TikTok's content moderators working for Majorel in Morocco — the hub of ByteDance's Middle East and North Africa content moderation operation. Social media companies claim to use sophisticated algorithms that help clean up people's feeds, but this covers up the grim reality of how nearly every social media company works. Experts like Foxglove Legal have been calling on social media companies like Meta to bring their global content moderation workforce in-house. It may be the only way to make sure handling the worst elements of social media is shouldered by those who are truly accountable to the company and its users.
Elon Musk is likely to acquire Twitter on Friday, six months after first offering to buy it. One employee described trying to work out who'd be at risk if major layoffs were to happen. Elon Musk is obsessed with puns. I'd be more worried if Musk decides to wipe out teams indiscriminately because then it's just a roll of the dice. I'm still cautiously optimistic about Elon Musk taking over the company, but it's all contingent on how indiscriminate he is if and when he lays off 75% of the staff.
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