Shopify's head of customer support, Clovis Cuqui, is departing after more than eight years at the e-commerce company.
Cuqui's departure comes amid a period of change for the division , which troubleshoots issues for the millions of merchants using the e-commerce platform.
"I look forward to continuing this work in lock step with our incredible crew of 1000s of Support Advisors and team members."
The division is also working on a new, enterprise level of support as more large merchants have joined Shopify.
Shopify also has been hiring outsourced customer-support representatives through the company TaskUs, many of which are in the Philippines, Insider previously reported.
Persons:
Clovis, Glen Worthington, Kaz Nejatian, Worthington, Cuqui, Shopify, Bobby Morrison
Organizations:
LinkedIn, Support Advisors, Bobby Morrison . Company
Locations:
Philippines, mstone@insider.com