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☆ Verizon CEO shares his weekly strategy to motivate people around him—it involves actually picking up the phone
▼ + stars: | 2023-09-21 | by ( Ashton Jackson | ) www.cnbc.com time to read: +3 min

You can motivate others at work simply by picking up the phone, according to Verizon Communications CEO Hans Vestberg. "I now have all these friends out there that actually want to work here, work together and get our job done. Bosses should make more of an effort to have regular chats with their employees, research shows. Seventy percent of workers say they want more daily or weekly check-ins than they're currently getting, according to a 2022 report from RedThread Research, a research services company. Kickstarter CEO Everette Taylor, for example, told Make It last month that he wouldn't have gotten his job without it.

Persons: Hans Vestberg, Vestberg, GoodRx, Doug Hirsch, Hirsch, TINYpulse, they're, Everette Taylor Organizations: Verizon Communications, Verizon, Fast, CNBC, RedThread Research

☆ How to be an empathetic boss, even when you're completely burned out
▼ + stars: | 2022-08-31 | by ( Rebecca Knight | ) www.businessinsider.com time to read: +6 min

Studies show that empathetic managers increase people's job satisfaction and cultivate loyalty. It's a human-resources cliché, but as anyone who's ever quit a horrible boss knows, there's a certain truth to it. Unfortunately for employees, research suggests that empathetic bosses are a rare breed. "Managers need to close the say-do gap by creating environments where workers feel valued and understood," he said. It goes back to the Tiny Pulse survey: empathy fatigue.

☆ A CEO's guide to crafting a message that reassures and inspires staff during a crisis
▼ + stars: | 2021-02-09 | by ( Shana Lebowitz | ) www.businessinsider.com time to read: +5 min

This article is part of a series called "IQ to EQ," which explores the management styles of inspiring business leaders. The CEO's role here is to be as transparent as possible, and to remind employees that their contributions are valued — in general, but especially right now. Insider asked a communications consultancy and a Harvard Business School professor how CEOs should craft a message to employees that both inspires and assuages fear. Remind employees why they come to work every dayPurpose is a powerful way to motivate employees — especially during periods of uncertainty. "People don't come to work just because they earn a wage," said Sunil Gupta, a professor of business administration at Harvard Business School.

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