Read previewAmazon's One Medical team has discussed building a new large language model called "DoctorAI" to automate routine healthcare tasks, according to an internal planning document obtained by Business Insider. In one section, the One Medical team discusses their most disruptive ideas, and this is where the new AI tool was proposed. Big foundation models are often used as a starting point to develop more focused, specialized AI models and tools. "We do not use our customers' protected health information to train our current health AI models, and to imply we do would be incorrect." It also hoped to handle 87,000 customer service contacts in 2024 through "additional self-service content and the AI healthcare assistant service," the document stated.

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Persons: —, Andy Jassy, Rohit Prasad, Sunita Mishra Organizations: Service, Business, Amazon Pharmacy, Olympus, Microsoft, Google, Amazon, Amazon Web Services