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Under the new passport-less immigration program, Singapore residents will not need to show their passports to arrive and depart at air and sea checkpoints. Foreign travelers must also enroll their iris, facial and fingerprint biometrics at manual immigration counters, according to Singapore's Immigration & Checkpoints Authority. However, children under six years old cannot use biometric clearance, or automated lanes at all, to clear immigration, according to authorities. By early 2026, Singapore immigration officials expect 95% of travelers will be able to clear immigration via automated lanes. Biometric processing is expected to reduce immigration wait times by 40%, according to immigration officials.

Persons: Sumesh Patel, SITA Organizations: Changi Airport, Seletar, Bay, Centre Locations: Singapore's, Singapore, Asia, Pacific

☆ Elon Musk praises the first prime minister of Singapore as 'brilliant' in response to a glowing blog post about the country's airport
▼ + stars: | 2024-07-19 | by ( Aditi Bharade | ) www.businessinsider.com time to read: +5 min

Read previewElon Musk said that Singapore's first prime minister, touted as the country's founding father, was a "brilliant" man. Mack wrote about Lee's efforts in conceiving Singapore's Changi Airport, which has been named the world's best airport 12 times by London-based research firm Skytrax. Singapore's award-winning Changi Airport. John Seaton Callahan/Getty ImagesBefore Singapore's Changi Airport became operational in 1981, the island state had a small commercial airport located inland on the east side of Singapore, called Paya Lebar Airport. The country's largest public universities, National University of Singapore and Nanyang Technological University, ranked 8th and 15th, respectively, in the 2025 QS top universities rankings.

Persons: —, Elon Musk, George Mack, Lee Kuan, Mack, d1C60XIvNA — Elon, Musk, Lee, Singapore's, John Seaton Callahan, Skytrax, Martin Puddy, Liu Thai Ker, Jon Hicks, it's Organizations: Service, SpaceX, Business, Changi, Changi Airport, Singapore's Changi, Airport, Changi Airport's, Business Times, The New York Times, Financial, Singapore Crowds, Getty, National University of Singapore, Nanyang Technological University, QS, Cornell, Princeton, Yale Locations: London, Singapore, Paya, Changi, Southeast Asia, Malaysia, Asia, Hong Kong, Singapore's Orchard

Read previewMajor airlines, banks, and supermarkets are experiencing widespread disruptions linked to an IT outage after Microsoft reported problems with its online services. American Airlines, Delta Airlines, and United Airlines are among the airlines that have issued ground stops for their aircraft due to communication issues, Reuters reported. A spokesperson for Singapore's Changi Airport told BI: "Due to a global outage affecting IT systems of many organizations, the check-in process for some airlines at Changi Airport is being managed manually." On Thursday night, Frontier Airlines issued a ground stop order, saying in a statement: "flight operations are currently being impacted by a major Microsoft technical outage." AdvertisementThe Austin-headquartered tech giant, which specializes in security for cloud computing platforms, confirmed with CNBC on Friday morning that it was receiving outage reports.

Persons: —, Dan Coatsworth, AJ Bell, CrowdStrike, Omer Grossman, CyberArk, Grossman Organizations: Service, Microsoft, American Airlines, Delta Airlines, United Airlines, Reuters, London Stock, Business, BI, —, Local, Changi, Changi Airport, Melbourne Airport, Sydney Airport, Rajiv Gandhi, Edinburgh Airport, Berlin Airport, Ryanair, Europe's, Frontier Airlines, CNBC, Windows Locations: Singapore, Changi, Australia, Delhi, India, Germany

As boarding, tickets, and pilot communication channels were affected by the outage, passengers were hit with delays and cancellations. AdvertisementScott Sanders, a passenger at Seattle-Tacoma International Airport, told Business Insider that people were sleeping on the ground due to the disruption. Sanders' flight to Cincinnati/Northern Kentucky International Airport (CVG) had been scheduled to depart on Thursday at 10:55 p.m. 'Tired and hopeless'At Los Angeles International Airport, Sarah Patterson experienced a similar disruption. "We sat on the tarmac for an hour, and they said it was a technical issue with Microsoft," Ebule told BI.

Persons: —, Scott Sanders, Sanders, t4nCH8Y6UD — Scott Sanders, Jordan van den Lamb, Lamb, Sarah Patterson, Patterson, w9trzshNST, Sarah, Ebule, Aditi Bharade Organizations: Service, Microsoft, Business, Tacoma International Airport, Northern, Northern Kentucky International, SEA, Hobart, Jetstar, Los Angeles International Airport, Spirit Airlines, Newark Liberty International Airport, LAX, Spirit, Melbourne Airport, Scoot, Singapore's, Singapore Changi Airport, IndiGo, BI, Amtrak, Speedway Locations: Delta, Seattle, Cincinnati, Northern Kentucky, Ohio, @SeahawkSanders, Tasmania, Washington ,, Australia, Singapore, Trains

☆ Singapore Airlines has offered $10,000 to passengers who got minor injuries when their flight took a plunge during severe turbulence
▼ + stars: | 2024-06-11 | by ( Aditi Bharade | ) www.businessinsider.com time to read: +1 min

Injured passengers of the turbulence-hit Singapore Airlines flight SQ321 have been offered compensation. The airline announced on Facebook that it's offering $10,000 to passengers with minor injuries. The flight from London to Singapore was diverted to Bangkok after it dropped 178 feet in 4.6 seconds. AdvertisementSingapore Airlines has offered injured passengers upwards of $10,000 in compensation after their flight hit severe turbulence and plunged 178 feet in under five seconds. In a Facebook post on Tuesday, the carrier said that those who had sustained minor injuries on Flight SQ321 from London's Heathrow Airport to Singapore's Changi Airport were entitled to compensation.

Persons: — Organizations: Singapore Airlines, Facebook, Service, Business Locations: London, Singapore, Bangkok, London's

☆ Airlines That Offer 'Stopover' Programs, Some With Free Hotels
▼ + stars: | 2024-04-21 | by ( Taylor Rains | ) www.businessinsider.com time to read: +12 min

Airlines capitalize on this trend with "stopover" programs, some even offering free hotels and food. Airlines have jumped on this growing trend with built-in "stopover" programs, which can come with free or discounted hotels, excursions, transportation, and food at the layover destination. Essentially, you can't intentionally book a longer layover to quality for the free stopover hotel. Massimo Insabato/Archivio Massimo Insabato/Mondadori Portfolio via Getty ImagesSingapore Airlines' stopover program is available via the multi-city tool, similar to other carriers, where travelers can add hotels, transfers, and activities. Urbanandsport/NurPhoto via Getty ImagesTurkish Airlines' stopover program gives economy travelers a one-night free hotel stay and business flyers a two-night free stay if the period between their connecting flights in Istanbul exceeds 20 hours.

Persons: —, Robert Smith, Markus Mainka, Liang Xu, Nicolas Economou, Thomas Mukoya, Suparat, Finnair, Shutterstock Icelandair, Marcio Rodrigo Machado, Bauer, Griffin, Alexi Rosenfeld, CHARLY TRIBALLEAU, Massimo Insabato, It's, Matheus Organizations: Service, Airlines, Travelers, An Air Canada Boeing, Getty Images Air, Air France, KLM Air France, KLM, Air, China Southern Airlines, China Southern Airlines Airbus, Getty Images China Southern Airlines, Copa Airlines AP Copa Airlines, Copa, Emirates, Emirates Airbus, Getty Images Emirates, Dubai Connect, Ethiopian Airlines Ethiopian Airlines, Reuters Ethiopian Airlines, Etihad Airways, Etihad Airways Airbus, Shutterstock.com Etihad Airways, Fiji Airways Fiji Airways, Shutterstock Fiji Airways, Iberia Airbus, Japan, Japan Airlines Boeing, Japan Airlines, Latam Airlines Boeing, Latam Airlines, Hotels, An Oman Air, Getty Images Oman Air, Qantas, Getty, JAL, Oneworld, Qatar Airways, Qatar Airways Boeing, Getty Images Qatar Airways, Royal Jordanian Airlines Royal Jordanian Airlines Boeing, Getty Images Royal Jordanian Airlines, Air Lines, Swiss International Air Lines Airbus, Getty Images Swiss, Singapore Airlines, Airbus, Getty Images Singapore Airlines, Portugal, TAP Air Portugal Airbus, TAP Air Portugal, Turkish Airlines, Turkish Airlines Airbus, Getty Images Turkish Airlines Locations: Getty Images Air Canada, Canada, Air France, Xinhua, Panama, Panama City, Emirates, Dubai, UAE, Addis Ababa, Abu Dhabi, Fiji, Australia, New Zealand, Pacific, Helsinki, Iberia, Iberia Airbus Iberia, Madrid, Icelandair, Reykjavik, Tokyo, Osaka, Kyoto, São Paulo, Brasilia, Fortaleza, Recife, Manaus, Curitiba, Belem, Oman, Muscat, layover, Bangkok, San Francisco, AFP, Switzerland, Singapore, Lisbon, Porto, Portuguese, Azores, Madeira, Istanbul

Singapore's Changi Airport has lost its pole position as the world's best airport to Doha's Hamad International Airport, according to air transport rating firm Skytrax. Travelers of more than 100 nationalities participated in the Skytrax survey, which also named Hamad International Airport as the best airport in the world for shopping. Changi Airport has been crowned the world's best airport 12 times by Skytrax, including winning first place consecutively from 2013 to 2020, and again in 2023. In this year's survey, the city-state's airport won the titles of "Best Airport in Asia" and the "World's Best Airport Immigration Service." Tokyo's other major international airport, Narita International Airport, ranked No.

Organizations: Doha's Hamad International Airport, Hamad International Airport, Changi, Immigration Service, Korea's, Narita International Airport, Best Airport Staff, Passengers Locations: Doha's, state's, Asia, —, Narita

☆ Your next plane ride could be powered by used cooking oil. Here's how a refinery in Singapore is already helping to make it happen.
▼ + stars: | 2024-02-02 | by ( Sponsor Post | ) www.businessinsider.com time to read: +7 min

Sustainable aviation fuel is an alternative to fossil-based jet fuel made from refining used cooking oil and waste animal fats. Further expansion efforts happening at Neste's renewable refinery in The Netherlands are anticipated to boost capacity to a whopping 2.2 million tons by 2026. The results indicated the company's readiness to incorporate renewable fuel into its fuel mix. The Association of Asia-Pacific Airlines (AAPA), comprising 14 member airlines, including Singapore Airlines, pledged to use up to 5% SAF by 2030. In 2024, Singapore plans to launch the Singapore Sustainable Hub Blueprint, aiming to bolster the market for SAF.

Persons: Kris LeBoutillier, he's, Sami Jauhiainen, Jauhiainen, Neste Organizations: SAF, Virgin, Neste, Aviation, Renewable Aviation, Research, ASTM, Jauhiainen, Innovation, Singapore Airlines, United Airlines, Air France, KLM, All Nippon Airways, The Association of Asia, Pacific Airlines, Insider Studios, Singapore Economic Development Board Locations: Finland, Singapore, Asia, London, New York City, Emirates, Tuas, Buffalo, Netherlands, Changi, Neste

☆ Singapore's Changi Airport will soon go passport-free
▼ + stars: | 2023-09-20 | by ( Heather Chen | ) edition.cnn.com time to read: +3 min

Starting in 2024, officials say Singapore’s Changi Airport will introduce automated immigration clearance, which will allow passengers to depart the city-state without passports, using only biometric data. Biometric technology, along with facial recognition software, is already in use to some extent in Changi Airport at automated lanes at immigration checkpoints. But passports will still be required for many countries outside of Singapore that do not offer passport-free clearance, Teo stressed. Departure hall at Terminal 3 of Singapore's Changi Airport. Markus Mainka/imageBROKER/ShutterstockOften ranked the world’s best airport and also one of the busiest, Singapore’s Changi Airport serves more than 100 airlines that fly to 400 cities in around 100 countries and territories worldwide.

Persons: Josephine Teo, ” Teo, Biometrics, Teo, Markus Mainka, Indira Gandhi, Paris Charles de Gaulle Organizations: CNN, ” Communications, Singapore's, Singapore’s Changi, Changi, Dubai International Airport, Hong Kong International Airport, Indira, Indira Gandhi International, International Civil Aviation Organization, American Airlines, United, Delta Locations: Singapore, Changi Airport, Dubai, Tokyo Narita, Tokyo Haneda, Delhi, London Heathrow, Paris, Aruba

☆ Air China passengers evacuated on runway at Singapore's Changi Airport after plane engine catches fire
▼ + stars: | 2023-09-11 | by ( Kathleen Magramo | ) edition.cnn.com time to read: +1 min

CNN —Passengers on an Air China flight were evacuated upon landing in Singapore after one of the aircraft’s engines caught fire, leading to a three-hour closure of Changi Airport on Sunday. Videos on social media showed passengers evacuating the aircraft using the emergency exit slide while dark smoke billowed from the engine that was still on fire. Other images taken inside the plane showed a dark cabin and the aisle blanketed in smoke. Smoke was also detected in the front cargo hold and a lavatory, Changi Airport said in a post on X, formerly known as Twitter. @wenyu_li73777/TwitterAir China said in a statement on Weibo that flight CA403 was traveling from China’s Chengdu Tianfu Airport to Singapore Changi Airport when smoke appeared in the cabin of the A320neo before landing.

Persons: CA403 Organizations: CNN, Passengers, Air, Changi Airport, Civil Aviation Authority of, Twitter, Chengdu Tianfu, Singapore Changi Airport, Boeing, China Eastern Airlines Locations: Air China, Singapore, Changi, Civil Aviation Authority of Singapore, China, Weibo, Chengdu, Chengdu Tianfu Airport, Kunming, Guangzhou

We are just starting up our expansion here in Singapore," Lehmus said. Neste produces renewable fuels, mainly from waste and residues such as used cooking oil and animal fat from food industry waste. If it goes ahead, production of the renewable fuel could start in 2026 and be primarily used in its refinery’s processes, replacing fuel produced from fossil feedstocks, the company said. "Longer term, if the availability of green hydrogen can be scaled up, it offers then the possibility to also further convert green hydrogen into fuels or chemicals," added Lehmus. The production of synthetic fuels from green hydrogen and carbon dioxide hasn't been commercialised and is costly.

☆ Why Singapore Changi Airport was just named best in the world
▼ + stars: | 2023-03-31 | by ( Dylan Bank | Victoria Barranco | ) www.businessinsider.com time to read: +1 min

Singapore's Changi Airport won Skytrax's best airport award for the 12th time in March 2023. The tiny island nation has just 6 million residents but hosts between 30 and 70 million flyers a year. Singapore spends so much on its luxury airport because air transit brings in 10% of the country's GDP. download the app Email address By clicking ‘Sign up’, you agree to receive marketing emails from Insider as well as other partner offers and accept our Terms of Service and Privacy PolicySingapore's Changi Airport has been named the best airport in the world by Skytrax for the 12th time. But why does this tiny island country of just 6 million people host 30 to 70 million travelers a year?

Companies Shell PLC FollowSINGAPORE, March 30 (Reuters) - Shell has decided not to go ahead with two projects it was studying to produce biofuels and base oils in Singapore, a company spokesperson said on Thursday. "We can confirm that we are stopping the exploration of two projects – a biofuels unit and a Group II base oil plant in Singapore," the company told Reuters in an emailed statement. "We will continue supplying base oil and lubricants, as well as biofuels, to our customers in Singapore and the region." Shell is building a 820,000 tpy biofuels plant in Rotterdam, the Netherlands, and had targeted to make about 2 million tpy of SAF by 2025. Reporting by Trixie Yap and Florence Tan; Editing by Jan Harvey and Christina FincherOur Standards: The Thomson Reuters Trust Principles.

☆ Here are the world's best airports for 2023
▼ + stars: | 2023-03-16 | by ( Audrey Wan | ) www.cnbc.com time to read: 1 min

Singapore's Changi Airport has been named the "world's best airport" for a record 12th time. The city-state's airport reclaimed the title in the "World Airport Awards 2023" announced yesterday by the air transport research firm Skytrax. Changi Airport had previously won first place in Skytrax's annual ranking for eight consecutive years from 2013 to 2020, but placed behind Doha's Hamad International Airport and Tokyo's Haneda Airport for the past two years. Global travelers representing more than 100 nationalities participated in the Skytrax survey, which also named Singapore's Changi Airport as the:Best Airport in AsiaWorld's Best Airport — Dining, andWorld's Best Airport — Leisure Amenities. Customers rated airports according to many factors, including shopping, check-in, arrivals, transfers and security and immigration.

☆ Singapore's Changi Airport is named among the world's best. See the 10 coolest things I found there.
▼ + stars: | 2023-03-02 | by ( Taylor Rains | ) www.businessinsider.com time to read: 1 min

Granted, both the lounge rooms and sleep zones are first-come, first-served, so there is no guarantee any will be available. But I loved that there were these options when I'm used to bumming it on the cold floor in most US airports. New York LaGuardia's new Terminal B does have some couches to lay out on, which is nice. Thomas Pallini/Insider

☆ Slow roll brings Aurrigo to self-driving airport baggage dollies
▼ + stars: | 2023-02-01 | by ( Nick Carey | ) www.reuters.com time to read: +3 min

Aurrigo has developed a four-seater "auto pod" with no steering wheel or pedals for slow non-road routes such as on university campuses. The company has also designed the "Auto-Dolly" and "Auto-DollyTug" for airports and is working with Singapore's Changi Airport, its lead customer, to automate baggage handling. But Aurrigo's CEO said airports provide the perfect environment because all vehicles travel at low speeds. Aurrigo is currently talking to 80 airports about following Changi's lead and Keene said the typical airport will need between 300 and 500 dollies. The IPO raised only 8 million pounds ($10 million), but Keene said that should pay for the rollout of airport dolly AVs.

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