NEW LOOK Sign up to get the inside scoop on today’s biggest stories in markets, tech, and business — delivered daily. download the app Email address Sign up By clicking “Sign Up”, you accept our Terms of Service and Privacy Policy . The complaint said Goel and associates would purposely double-book guests and then invent "fake last-minute excuses for cancelling overbooked guests or tricking them into switching to inferior replacements." Sometimes, they would encourage guests to stay at alternative properties they offered as a false upgrade and keep the money when guests complained, the indictment said. The indictment said that in some instances, Goel and others working with him listed properties for rent that didn't even exist.

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Persons: Shray Goel, Goel, —, Shray Goel —, Alex, Brittany, Jess, Tyler, Goel's, Allie Conti, Airbnb, Vrbo Organizations: US, Prosecutors, Service, Business, FBI Locations: Florida, California, Florida , Illinois, Colorado, Texas, Vrbo