Air traffic controllers, who have long endured staffing shortages, are facing increasingly strenuous schedules.
The workloads have led some controllers to use alcohol, sleeping pills, and drugs to cope, per a Times report.
When it comes to air traffic controllers, the coping mechanisms that some of them have sought to employ were further detailed in complaints to the FAA.
"The nation absolutely needs more air traffic controllers, and growing the work force will result in better working conditions and more flexibility," she added.
AdvertisementShiffer also said that the agency prioritized the health of its air traffic controllers, noting that it provided free counseling.
Persons:
—, Jeannie Shiffer, Shiffer
Organizations:
FAA, Service, The New York Times, Federal Aviation Administration, Times, Washington Post, The Times