A man speaks on a mobile phone in front of the head office of HSBC bank in Mumbai November 20, 2008.
REUTERS/Arko Datta/File Photo Acquire Licensing RightsLONDON, Nov 24 (Reuters) - Thousands of HSBC (HSBA.L) customers in Britain on Friday reported they were unable to access some mobile and online banking services, the latest in a long-running series of such problems for British banks.
"We’re working hard to restore HSBC UK’s Mobile and Online Banking service, including the authorising of online card purchases via the app," a spokesperson for the bank said.
"We understand this is really frustrating for some of our customers, and we are really sorry for the inconvenience."
"This HSBC outage will cause a real headache for a lot of its customers.
Persons:
Arko Datta, Sam Richardson, Lawrence White, Hugh Lawson, Louise Heavens
Organizations:
HSBC, REUTERS, HSBC UK’s Mobile, Banking, Consumer, Bank of England, Thomson
Locations:
Mumbai, Britain