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☆ Salesforce gets back on track — here's what the software giant needs to deliver next
▼ + stars: | 2024-08-28 | by ( Jeff Marks | ) www.cnbc.com time to read: +9 min

Salesforce shares jumped more than 4% in extended trading Wednesday after the enterprise software giant beat sales and earnings expectations in the second quarter. Salesforce Why we own it : Salesforce is a leading enterprise software tool for companies across all industries, helping employees to better communicate with colleagues internally and with their customers. Salesforce's new AI tools — which it is calling autonomous AI sales agents — may be the company's answer to this negative thesis. The next task for Salesforce is proving these new AI products will become a material driver of revenue growth. For the third quarter, Salesforce forecasts revenues of $9.31 billion to $9.36 billion, which is below the $9.4 billion estimate.

Persons: cRPO, —, Marc Benioff, It's, they're, Benioff, Salesforce, Brian Millham, Amy Weaver, Jim Cramer's, Jim Cramer, Jim, David Paul Morris Organizations: Revenue, LSEG, SAP, Microsoft, Salesforce, Club, Nvidia, Federal, Management, CNBC, Bloomberg, Getty Locations: Americas, San Francisco , California

☆ We're cutting our price target on Salesforce after mixed earnings, soft guidance
▼ + stars: | 2024-05-29 | by ( Zev Fima | ) www.cnbc.com time to read: +8 min

The company's balance of margin expansion with the potential for faster top-line growth should lead to strong earnings growth. Non-GAAP operating margin benefited from the lower cost of revenues, sales and marketing, and general and administrative expenses. Management reduced its revenue growth forecast for the subscription and support business to slightly below 10% over last year. The adjusted operating margin target of 32.5% was reaffirmed and is in line with expectations. For the second quarter, Salesforce estimates revenues of $9.2 to $9.25 billion, below the $9.345 billion estimate.

Persons: Salesforce isn't, Brian Millham, Marc Benioff, we've, Salesforce, That's, Jim Cramer's, Jim Cramer, Jim, David Paul Morris Organizations: Revenue, LSEG, SAP, Microsoft, Nvidia, CRM, Management, buybacks, CNBC, Bloomberg, Getty Locations: San Francisco , California, U.S

☆ Shopify has poached at least two dozen employees from Salesforce as it pushes into enterprise e-commerce
▼ + stars: | 2024-04-04 | by ( Madeline Stone | ) www.businessinsider.com time to read: +9 min

Holly Dresden joined Shopify as head of enterprise merchant success in December after six years with Salesforce Commerce Cloud. Evan AgostiniAs it moves further into enterprise, Shopify hasn't always been subtle about zeroing in on Salesforce as a competitor. It recently launched a webpage comparing its platform with Salesforce Commerce Cloud, encouraging merchants to "join the mass migration" of brands moving from Salesforce to Shopify. But winning over enterprise retailers requires a different approach, and it's one where Salesforce has more years of experience than Shopify. Talking the enterprise talkPoaching employees from Salesforce isn't the only way Shopify has made an effort to win over enterprise customers.

Persons: —, Shopify, Kal Stephen, Holly Dresden, Everlane, Marc Benioff, Evan Agostini, hasn't, Michael Affronti, we've, Affronti, Shopify's, Salesforce, We've, It's, Rick Watson, Watson, Demandware, Oppenheimer, Ken Wong, Wong, Harley Finkelstein Organizations: Service, Salesforce Commerce, Business, Salesforce, Adobe, SAP, Mattel, Commerce, RMW Commerce Consulting, Accenture, IDC, Manhattan Associates Locations: Salesforce, Demandware

☆ Salesforce isn't planning another 'major' round of layoffs and is hiring for critical roles, it says
▼ + stars: | 2023-09-01 | by ( Ellen Thomas | ) www.businessinsider.com time to read: +5 min

CEO Marc Benioff says he's got no plans for another big round of cuts and hopes layoffs are done. So on this week's call, Benioff took time to thank and wax poetic on all the former Salesforce employees who returned to work at the company during its turnaround effort. Former chief business officer Ebony Beckwith, a longtime executive who led the company's philanthropic foundation, quietly exited Salesforce in June. "We're ramping up hiring for critical roles," a spokesperson for Salesforce wrote to Insider via email when asked for clarification on Benioff's comments. At the same time, if former and current Salesforce employees are feeling whiplashed — told to leave and then told to come back — it's because the message coming from the top is mixed.

Persons: Marc Benioff, he's, Salesforce, Benioff, we've, It's, Ariel Kelman, Benioff's, Bret Taylor, Slack, Stewart Butterfield, Mark Nelson, Brent Hyder, Ebony Beckwith, Salespeople, Karl Keirstad, we're, whiplashed —, Ellen Thomas Organizations: Oracle, UBS, ethomas Locations: Salesforce

On Monday, the company announced the departure of Slack CEO Stewart Butterfield, who joined Salesforce last year as part of its biggest acquisition ever. Taylor, who joined Salesforce in 2016 through the acquisition of his startup Quip, said he'd "decided to return to my entrepreneurial roots." While Taylor and Butterfield are the highest-profile exits, they're far from alone among Salesforce's executive ranks. Noah Weiss, senior vice president of product at Slack, will succeed Yehoshua, Butterfield said in a Slack message. Butterfield is being succeeded by Lidiane Jones, an executive vice president at Salesforce who joined in 2019.

☆ Salesforce's next big thing is a major push to keep its data at the center of a market increasingly dominated by firms like Snowflake
▼ + stars: | 2022-09-22 | by ( Matthew Lynley | ) www.businessinsider.com time to read: +8 min

But many tools, like Snowflake, have emerged to make Salesforce data points one of many in analytics. And Salesforce on Tuesday said it is launching a direct integration with Amazon's machine learning tool SageMaker to support custom machine learning models. At its Tableau keynote, Salesforce emphasized the company's Einstein integrations with Snowflake, with the presentation working with Snowflake data. And with these moves, Salesforce is ensuring the analysis and usage of Salesforce data and its results can remain inside Salesforce's sphere of influence. It enables organizations to connect other data lake tools and operate Salesforce data.

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