Travelers wait in line at a Delta Airlines counter at Ronald Reagan National Airport in Arlington, Virginia, on July 19, 2024.
Airlines around the world experienced disruption on an unprecedented scale after a widespread global computer outage grounded planes and created chaos at airports.
Delta Air Lines CEO Ed Bastian apologized and offered frequent flyer miles to travelers for lingering flight disruptions on Sunday as the carrier struggled to recover from Friday's globe-spanning IT outage.
The airline was offering flight attendants extra pay to pick up shifts, a staff memo on Sunday said.
The delays and cancellations are putting Delta in a rare spotlight for the carrier whose leaders pride themselves on reliability and punctuality.
Persons:
Ed Bastian, Bastian
Organizations:
Delta Airlines, Ronald Reagan National Airport, Airlines, Delta Air, airline, American Airlines, Delta, Microsoft, Southwest Airlines
Locations:
Arlington , Virginia, Atlanta, Delta