Travel plans across the world were thrown into disarray on Friday, as a global technology outage disrupted businesses and services — including air travel — leaving thousands of flights canceled or delayed across the United States and beyond.
While service was slowly recovering by midmorning Eastern time, the ripple effect was still snarling travel plans as delayed and canceled flights created a buildup of passengers waiting at airports, and some planes and crews out of position.
“The anxiety is getting up a little,” said Adonis Ajayi, 35, at Ronald Reagan Washington National Airport on Friday morning.
Messages posted on social media by travelers worldwide showed flights grounded, some terminal monitors down and crowds of stranded passengers waiting at airport gates and customer service desks.
Some passengers at one airport in India had to stand in long lines to obtain handwritten boarding passes.
Persons:
”, Adonis Ajayi, Ronald Reagan, Ajayi, “ I’ve, CrowdStrike
Organizations:
Ronald Reagan Washington National Airport, Key West, Microsoft
Locations:
United States, Ronald Reagan Washington, Key, Fla, India