CNN —For years, Airbnb has known some of its hosts have used hidden cameras to secretly spy on guests, invading their most private and intimate moments.
A CNN investigation found the use of hidden cameras is a persistent problem in the industry.
The Airbnb representative testified that the company generated 35,000 customer support tickets about surveillance devices in the preceding decade.
An Airbnb spokesperson told CNN that a single report could create multiple tickets.
Airbnb makes “every effort” to support police investigations of hidden cameras, the company told CNN in a written statement.
Persons:
Airbnb, ” Airbnb, “ I’ve, ”, Kim van Sparrentak, “
Organizations:
CNN, European Union, EU
Locations:
United States