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☆ How Disney created a PR nightmare with its response to a wrongful-death lawsuit
  + stars: | 2024-09-02 | by ( Lauren Edmonds | ) www.businessinsider.com   time to read: +8 min
Read previewEarlier this month, Disney walked itself into a PR nightmare. Jeffrey J. Piccolo named the entertainment giant in a wrongful-death lawsuit in February after his wife, Kanokporn Tangsuan, died at a restaurant in Disney Springs in Florida. Disney backtracksOne X user called the Disney+ argument "very dystopian," while others encouraged people to cancel their subscriptions in retaliation. AdvertisementRepresentatives for Disney issued a statement about the wrongful-death lawsuit. Legal proceedings for the lawsuit are still ongoing, but Triana said Disney has the opportunity to mend its public image now through transparency.
Persons: —, Disney, Jeffrey J, Piccolo, Kanokporn Tangsuan, Tangsuan, Joe Burbank, David Triana, I'm, Triana, I've, Josh D'Amaro, we've, Natela, Shenon, it's, They're, they've Organizations: Service, Business, Hollywood, Disney, Pubs, Inc, Disney Springs, Walt Disney, Media, Associated Press, Orlando Sentinel, Tribune, Getty, Axia Public Relations, Washington Post Locations: Disney Springs, Florida, New York, Pubs Florida, Raglan, California
☆ Disney told a man he couldn't take it to court over his wife's death at one of its parks because he once had a Disney+ trial. Now it's backing down.
  + stars: | 2024-08-20 | by ( Grace Dean | ) www.businessinsider.com   time to read: +4 min
Kanokporn Tangsuan, a 42-year-old doctor in New York, died in October 2023 from anaphylaxis after eating at a restaurant at Disney Springs at Walt Disney World in Orlando, according to the lawsuit. Walt Disney World's Disney Springs is home to a number of shops, restaurants, and attractions. This includes "any related disputes involving The Walt Disney Company, its subsidiaries, or its affiliates," the terms say. Piccolo agreed to the terms again when he logged into his Disney account to book tickets for Walt Disney World's Epcot park, Disney said. "Whether Piccolo actually reviewed the Disney Terms is also immaterial," the company's lawyers wrote.
Persons: —, Disney, Kanokporn, Walt Disney, Jeffrey Greenberg, Jeffrey Piccolo, Piccolo, Walt, Kanokporn Tangsuan, Josh D'Amaro, we've Organizations: Service, Disney, Disney Springs, Walt Disney, Business, Getty, Irish Pubs, Walt Disney Company, CNN Locations: Florida, New York, Orlando, Raglan, Irish Pubs Florida, Kanokporn
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