AdvertisementOfficials reportedly found bullet casings with the words "deny," "defend," and "depose" on them at Brian Thompson's murder scene.
The words are similar to the title of a 2010 book about the insurance industry, "Delay Deny Defend."
Multiple news outlets said that the shell cases found at the scene were inscribed with the words "deny," "defend," and "depose."
A major part of this shift occurred when insurance companies, including Allstate in 1992, hired consulting giant McKinsey & Company, he said.
The insurance companies started using computer systems to estimate the amounts to be paid and deterring claimants from hiring lawyers, he said.
Persons:
Brian Thompson's, Brian Thompson, Jay M, Police haven't, Feinman, Andrew Cuomo, —, they're
Organizations:
Police, Rutgers, Farm, Allstate, Guardian, New York, McKinsey & Company, McKinsey, Insurance
Locations:
UnitedHealth, Aetna