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Despite return-to-office mandates at Amazon and Dell, the tech world still appears to favor hybrid work. Experts say hybrid work boosts recruitment and retention and could be crucial amid tech talent wars. But while it may seem like workers are losing the battle for remote work, research suggests that hybrid work is still the norm in the tech industry. While some large companies, such as Nvidia, have remained holdouts, most Big Tech companies have had hybrid policies of various degrees. So as long as productivity stays up, I think hybrid work is here to stay in the tech world."
Persons: , Peter Cappelli, Nicholas Bloom, Bloom, Noam Shazeer, Cevat Aksoy, Aksoy, John Rossman, — it's Organizations: Amazon, Dell, Flex, Service, Wharton Business School, Big Tech, Stanford, Google, King's College London, Nvidia, Microsoft Locations: mull
Read previewNike's incoming CEO is an old face in the company, having worked his way up the ranks from intern to C-Suite exec. He's set to take over Nike's outgoing CEO, John Donahoe, who has led the company since 2020. This story is available exclusively to Business Insider subscribers. According to Hill's biography, which Nike shared with BI, he started in the company as an apparel sales representative intern in 1988. AdvertisementNike representatives did not respond to a request for comment from Business Insider sent outside business hours.
Persons: , Elliott Hill, He's, John Donahoe, Hill's, Hill, I'm, I've, Tom Peddie, Peddie, Locker, David Daniels, Daniels, Peter Cappelli, Cappelli, Elliot Hill, he's, Justin Sullivan, Jim Duffy, BI's Lloyd Lee, Duffy, they've, Ursula Burns, Burns Organizations: Service, Business, Nike, BI, NIKE, — Consumer, National University of Singapore, Wharton School, University of Pennsylvania, Stifel, Xerox, Columbia University, Business Insider
It's a troubling thought, to be sure, but a longer workweek is already a reality for some workers. AdvertisementIt's the kind of thing that could make an employer less inclined to try something new — like a four-day workweek. Yet even without lackluster sales, Cappelli said, the four-day workweek was already unlikely to be widely adopted in the US. But, at the same time, Cappelli also doesn't think companies will push workers to come in on a sixth day. If companies use economic worries to reverse course on efforts like flexible work arrangements or to conduct layoffs, they put their own well-being at risk.
Persons: , Peter Cappelli, Cappelli, Laxman Narasimhan, workweek, Brigid Schulte, Schulte, " Schulte Organizations: Service, Samsung, Business, Intel, Wharton Business School, Workers, Liquor, Diageo, New America Locations: Greece
Read previewThe hiring process seems to have become increasingly complex in recent years, with job seekers facing new tests, more interviews, and months of waiting to hear back from prospective employers. Job seekers have been taking to social media to complain about jumping through various hiring hoops just to secure an entry-level job. He said that in recent years, the hiring process has slowed down as the number of interview rounds has increased: "It reflects a lack of understanding by employers about what they're actually looking for." Advertisement"Many interviews and job assessments now take place online, which means candidates need to adapt to virtual interactions and later demonstrate their skills remotely," she said. When job interviews started to be done on Zoom and managers had fewer opportunities to evaluate candidates, more employers began using cognitive and psychometric assessments as part of their hiring process.
Persons: , Chris Abbass, Abbass, Peter Cappelli, Wharton, They've, Cappelli, Nikita Gupta, they're, Gupta Organizations: Service, Business, school's, Human Resources, Harvard Business, Big Tech
"It never occurred to me until that conversation that I was severely underpaid." She said she didn't think to negotiate her salary when she received the job offer. "The term underpaid shouldn't be used to compare you to a colleague," said Sho Dewan, career expert and founder of Workhap. One option if you suspect you're being underpaid is to request a salary adjustment from your employer. This is where that market research comes in handy, along with highlights from your performance review.
Persons: Kelly Harry, Harry, Maddie Machado, It's, Peter Cappelli, Sho Dewan, there's, Machado, Dewan, Henry, " Machado, you've, Cappelli, doesn't Organizations: CNBC, Finance, Workers, Research Center, The Wharton School, University of Pennsylvania, Human Resources, Pew Research Center Locations: New York City, U.S
Layoffs vs. terminationsThe spike in PIPs coincided with 27,000 layoffs that Amazon announced between November 2022 and March 2023. "Managers, however, do not engage in performance management work eagerly. "To suggest we use our performance management process to drive any other outcome, such as reducing our employee base, is wrong," Callahan added in a statement. PIPs and quiet firingSome Amazon employees previously told BI that the company had put more people on PIPs as part of what they perceived as the quiet-firing push. Amazon had roughly 400,000 total corporate employees in that period, according to another internal document obtained by BI.
Persons: They're, aren't, Margaret Callahan, Callahan, Erik Gordon, David Ryder, cumulatively, Peter Cappelli, Cappelli, Amazon's, couldn't, Eugene Kim, Peter Capelli Organizations: Amazon, Business, Experience, Technology, BI, University of Michigan, Pivot Employees, University of Pennsylvania, Wharton's Center, Human Resources
Executives at the online furniture retailer Wayfair told its staff in January that remote workers were likelier to be hit in its latest round of job cuts. Add in long-term trends, like the decline in loyalty between employers and employees , and it's no wonder remote workers feel anxious about cuts. “It’s not too surprising,” Peter Cappelli, a management professor at the Wharton School who has never been a big fan of remote work, said. “That is something remote workers should be thinking about as they’re engaging with supervisors,” she said. Remote workers aren’t doomed to the unemployment line, but they may want to try a little extra to get noticed.
Persons: Wayfair, , Dell, Goldman Sachs, “ It’s, ” Peter Cappelli, , Nick Bloom, ” Bloom, Emily Dickens, ” Prithwiraj Choudhury, ” Joseph Fuller, pang, Emily Stewart Organizations: IBM, Reuters, Google, Wharton School, Stanford, Society for Human Resource Management, Harvard Business School, Employers, Workers, “ Workers, Staff, Business
The Tesla (TSLA.O) CEO told advertisers who have fled his social media platform X over antisemitic content to "Go fuck yourself!" Several business communications analysts said they couldn't remember a similar case of an executive publicly cursing at their customers. Musk, Tesla and X did not respond to requests for comment. Musk apologized for it and then cursed and dismissed the concerns of the advertisers fleeing the platform. Cappelli said Musk wishes to see himself as a rock star, not a business leader who needs to take account of many constituencies.
Persons: Elon Musk, Porte, Gonzalo Fuentes, It's, Andy Challenger, Challenger, Michael O'Leary, Jim Hagedorn, Sam Zell, Musk, Yehuda Baruch, Baruch, Peter Cappelli, Cappelli, Ross Kerber, Lisa Shumaker Organizations: SpaceX, Tesla, Twitter, Viva Technology, Porte de, REUTERS, Ryanair, Boeing, Scotts Miracle, University of Southampton, University of Pennsylvania's Wharton School, Thomson Locations: Paris, France
The boss is back in charge
  + stars: | 2023-09-17 | by ( Beatrice Nolan | Sarah Jackson | ) www.businessinsider.com   time to read: +7 min
After a brief transition of power to workers, it feels like bosses are back in charge. Between the rise of AI, return-to-office mandates, and layoffs — employee anxiety is high. Between the rise of job-threatening AI, strict return-to-office mandates, and sweeping layoffs, it feels like bosses are clawing back what little remains of employees' power . The economic trend began in early 2021 in the wake of the pandemic and saw millions of workers quit their jobs . AdvertisementAdvertisementThe charge is largely being led by Big Tech and banks, with varying degrees of severity and pushback.
Persons: didn't, Peter Cappelli, Cappelli, Erin Kelly, Stanford, Nick Bloom, they're, Raj Choudhury, OpenAI's ChatGPT Organizations: Service, Companies, Wharton Business School, MIT Sloan, Big Tech, Amazon, Web Services, Harvard Business School, Octopus Energy Locations: Wall, Silicon
Don’t Blame the Accounting Rule for the Manager’s Error
  + stars: | 2023-08-18 | by ( ) www.wsj.com   time to read: 1 min
Peter Cappelli’s argument in “How a Common Accounting Rule Leads to More Layoffs and Less Job Training” (Journal Report, July 31) is like the argument that a hammer is the cause of bad construction. Accounting is a tool used to communicate some relatively reliable and objective information to aid in decision-making, such as allocating capital. If management chooses to misuse the tool and underinvest in employees to boost current accounting earnings at the expense of future accounting earnings, then perhaps the problem lies with management. Like a hammer, accounting rules don’t think, and like a good carpenter, good managers do.
Persons: Peter Cappelli’s
2 in 3 surveyed investors feel companies with unlimited vacation could beat the S&P 500. Unlimited time off may make little difference to the leave days taken by employees. Of those surveyed, 65% of professional investors and 57% of retail investors believed unlimited vacation companies could outperform the S&P 500's performance. However, only 18%, or less than 1 in 5, believe the trend of unlimited vacation time is likely to take off. In 2022, Glassdoor reported a 75% increase in mentions of "unlimited" leave policies in employee reviews since the pandemic's onset.
Persons: Glassdoor, Wharton, Peter Cappelli Organizations: Service, Bloomberg, Netflix, Microsoft, Society for Human Resource Management, Employees, Fast Company Locations: Wall, Silicon
The AI boom is screwing over Gen Z
  + stars: | 2023-07-17 | by ( Ed Zitron | ) www.businessinsider.com   time to read: +13 min
Now, with the advent of generative AI, organizations are starting to automate many "junior" tasks — stripping away their dubious last attempt to "teach" young employees. America's young workers are headed toward a career calamity. Nobody wants to teach anymoreEven before the rise of AI, young people were facing an early-career crisis. This lack of care is clearly weighing on the young workers who need career development the most. Humans can be enhanced by AI, helped by AI, but replacing them with AI is a shortsighted decision made by myopic bean counters who can't see the value in a person.
Persons: there's, Gen, Gen Zers, it's, Gen Z, Louis, Zers, millennials, Peter Cappelli, Capelli, Paul Osterman, they'd, Osterman, they'll, ChatGPT, Qualtrics, What's, they're, Ulrich Atz, Tensie Whelan, New York University's, Atz, Whelan, , There's, Knight, It's, Ed Zitron Organizations: Management, Federal Reserve Bank of St, National Association of Colleges, Employers, University of Pennsylvania's Wharton School of Business, US Department of Labor, MIT, Pew Research Center, National Bureau of Economic Research, Gallup, Workplace Intelligence, Amazon, Boston Consulting Group, New York, New York University's Stern Center, Sustainable Business Locations: America, New, Fortune
Former Amazon managers say they were pressured to cut successful workers to meet attrition goals. In anticipation of Amazon's performance-review period, he told Insider, he'd kept careful notes on what his employees were doing well and where they could improve. These people said leadership would place employees in Focus even if the managers of those employees said that the workers had met or exceeded expectations. A few weeks later, he said, his manager told him he was on Pivot and had the option to leave the company with severance, which he did. Amazon managers are required to submit their performance ratings for employees in an online tool, then discuss their rationale with managers above them, he said.
Many organizations are reinventing their performance-review process for the post-pandemic world. "A colleague said to me, 'You know, the best performance review I ever got was on a napkin,'" said Ehret. At a time when many organizations are reinventing their performance-review process for the post-pandemic world, simplicity and effectiveness are guiding principles for J&J. 'We believe in paying people in a differential way for differentiated performance'In addition to changing the cadence of performance conversations, J&J made other modifications to its review process. For example, in the company's previous performance-review process, J&J employees were asked to record their achievements from the past year.
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