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When asked whether it's been worth the cost ( $30 monthly per user in the case of Copilot), tech leaders say they aren't sure. According to recent Deloitte research, two-thirds of organizations are increasing gen AI investments based on "strong early value to date." There are multiple reasons why companies will still be short on confidence when it comes to enterprise AI adoption, according to Deloitte. The Azure cloud offering from its biggest AI partner and AI investment, OpenAI, is in use at nearly two-thirds of companies. Forty-six percent of CNBC survey respondents said that within their organizations at least half of employees are now using AI.
Persons: it's, Jim Rowan, Anthropic, Mistral, Eric Schmidt —, Morgan Stanley, Copilot, Rowan Organizations: CNBC, Microsoft, CNBC Technology, Council, Deloitte, Microsoft Microsoft, Fortune, Capital Group, Disney, Dow, Kyndryl, Novartis, Deloitte Consulting, Meta, Silicon, OpenAI, AIs Locations: Europe
Analyst Gil Luria maintained his price target of $475, which is approximately 9% higher than where Microsoft stock closed on Friday. In particular, Amazon Web Services and Google Cloud Platform appear to pose the biggest threats to Microsoft's Azure cloud computing platform. But Amazon Web Services is now adding nearly as much cloud business, while Google Cloud Platform's current acceleration is comparable to that of Azure's last-quarter growth rates. "While Microsoft has discussed its Maia chips, it is years behind Amazon and Google and appears to be using them only to run Azure OpenAI Services workloads. We believe this means Microsoft has been escalating an arms race it may not be able to win."
Persons: D.A, Davidson, Gil Luria, Luria, Maia Organizations: Microsoft, Amazon Web Services, Google, Services, Amazon, OpenAI Locations: OpenAI
Other talking points from the documents include OpenAI's lack of access to third-party AI models and weak enterprise-level contracts. "For generative AI workloads, AWS will compete most often w/ Microsoft's Azure OpenAI Service, OpenAI (directly), and Google Cloud's Generative AI on Vertex AI," one of the documents said. Instead, Amazon has prioritized selling AI tools like Bedrock, which gives customers access to third-party AI models. The sales guidelines also outline how AWS sales reps should respond to customers' questions about Microsoft and Google. In situations where Microsoft pitches its AI-powered analytics software, Fabric, to customers, AWS salespeople are instructed to say, "Microsoft Fabric is a new (unproven) offering."
Persons: , It's, isn't, ChatGPT, OpenAI, OpenAI's, Sam Altman, Jason Redmond, Claude, Satya Nadella, Justin Sullivan, Maia, We're, they're, doesn't, Atle Erlingsson Organizations: Microsoft, Google, AWS, Service, Business, OpenAI, Amazon, Nvidia, Getty, Meta, Amazon's, AI, Fortune Locations: AFP
However, after EzDubs went through the Y Combinator startup program last year, the company made a quick pivot, adding Microsoft's cloud into the mix. That's because EzDubs' founders learned of a partnership that enabled Y Combinator companies to receive $350,000 worth of credits on Microsoft Azure. The current offer includes $350,000 in AWS credits, plus $300,000 reserved for tapping the custom silicon, the spokesperson said. A spokesperson later said 58% of Y Combinator startups had taken up Microsoft's credit offer, a figure that doesn't reflect actual Azure usage. "Leading AI startups use OpenAI to power their AI solutions, therefore, making them Azure customers as well."
Persons: Amrutavarsh Kinagi, Kareem Nassar, Padmanabhan Krishnamurthy, EzDubs, Krishnamurthy, Y, Annie Pearl, it's, Satya Nadella, Sam Altman, Hayden, CNBC InKeep, OpenAI, Nick Gomez, InKeep's, InKeep, Gomez, CNBC's Andrew Ross Sorkin, Prady Modukuru, Modukuru, Anthropic, Daksh Gupta, Gupta, Nassar Organizations: Google, Microsoft, CNBC, Amazon, Services, Alchemist, AWS, Hayden Field, Sync Labs, Sync, OpenAI Locations: Palo Alto , California, OpenAI's, San Francisco
Microsoft says OpenAI is now a competitor in AI and search
  + stars: | 2024-07-31 | by ( Jordan Novet | ) www.cnbc.com   time to read: +2 min
Microsoft CEO Satya Nadella, right, greets OpenAI CEO Sam Altman during the OpenAI DevDay event in San Francisco on Nov. 6, 2023. In the filing, Microsoft identified OpenAI, the creator of the ChatGPT chatbot, as a competitor in AI offerings and in search and news advertising. Microsoft CEO Satya Nadella reportedly wasn't briefed before OpenAI's board pushed out CEO Sam Altman in November. Suleyman, who had co-founded and led startup Inflection AI, was named CEO of a new unit called Microsoft AI, and several Inflection employees joined him. WATCH: OpenAI announces a search engine called SearchGPT
Persons: Satya Nadella, Sam Altman, OpenAI, It's, it's, wasn't, Altman, Nadella, Mustafa Suleyman, Suleyman, Sam Organizations: Microsoft, Apple, Google, Meta, OpenAI, Bing, CNBC, New York Times Locations: San Francisco, OpenAI
Satya Nadella recently met with Sam Altman to discuss a new OpenAI deal, The Information reported. OpenAI recently sealed a major deal with Apple, according to the outlet. Microsoft is reportedly concerned about how the deal could affect its product ambitions. Satya Nadella recently met with Sam Altman to discuss an apparent deal between OpenAI and Apple, The Information reported. Nadella was reportedly concerned about the potential impact of a deal on Microsoft's product ambitions, per the report.
Persons: Satya Nadella, Sam Altman, OpenAI, , Nadella Organizations: Apple, Microsoft, Service, Business
In today's big story, we're looking at Tesla's earnings report and what comes next for the EV maker. The big storyTesla's turnaround planJADE GAO/AFP via Getty Images; Chelsea Jia Feng; BIBad news: Tesla's earnings report was worse than expected. AdvertisementPerhaps that's why Musk spent so much of the earnings call discussing autonomy and the progress made with Tesla's Full Self-Driving software . Musk told analysts on the earnings call that Tesla is the majority of his work . If investors vote against the package at Tesla's annual meeting in June, who knows where Musk — and his AI ambitions — will end up .
Persons: , Chelsea Jia Feng, Elon Musk, Tesla, Musk, hasn't, Insider's Linette Lopez, Matt Anderson, Tyler Le, JPMorgan's Marko Kolanovic, Kolanovic, Cathie, Stocks, Goldman Sachs, Gerard Julien, Elon Musk's, Carl Godfrey, Joe Biden, Dan DeFrancesco, Jordan Parker Erb, Hallam Bullock, George Glover Organizations: Business, Service, Getty Images, Tesla, Getty, EV, Musk's, Intel, Micron Technology, Microsoft, BI America, Amazon, Boeing, Meta, IBM, US Locations: Delaware, Outflows, United States, China, Idaho, New York, London
Microsoft blocks access to Perplexity AI, a major Azure OpenAI customer, for at least some staff. Perplexity AI uses Microsoft's Azure OpenAI to power its AI chatbot search engine. Microsoft is blocking employee access to Perplexity AI, one of the largest customers of its Azure OpenAI service, according to two people familiar with the matter. Perplexity's product is an AI chatbot search engine that provides conversational answers. It's powered by Microsoft's Azure OpenAI service, which helps companies like Walmart and JPMorgan Chase build generative AI into their operations and products.
Organizations: Microsoft, Walmart, JPMorgan Chase, Cola, Business
Microsoft is rolling out an unorthodox pricing model for its new security chatbot that becomes available to the public on April 1. Microsoft considered input from early customers as well as the costs of tapping OpenAI's LLMs that process users' prompts, Vasu Jakkal, a corporate vice president at Microsoft, told CNBC. Microsoft charges for use of its Azure OpenAI Service based on the number of tokens a client uses. BP is an early customer of the new security service. Copilot for Security can answer questions by drawing on information from Microsoft's own security products and third-party providers.
Persons: Satya Nadella, Nadella, Andrew Conway, Conway, Vasu Jakkal, Chip Calhoun, Copilot, UnitedHealth Organizations: Microsoft, Security, Gaming, Activision Blizzard, Windows, Dynamics, CNBC, OpenAI, BP Locations: Seoul, Charlotte, Russian
Some Microsoft insiders worry the company's AI strategy has become too focused on its partnership with OpenAI. Insiders say Microsoft is focused less on the internal services that previously made up Azure AI Services and more on the Azure OpenAI service. The Azure OpenAI service has hundreds of developers supporting customers of Microsoft's Azure cloud service who use OpenAI's GPT models. Some Microsoft employees work so closely with OpenAI that they have badges to get into OpenAI's offices, and some OpenAI employees can badge into Microsoft locations. Axel Springer, Business Insider's parent company, has a global deal to allow OpenAI to train its models on its media brands' reporting.
Persons: Eric Boyd, Scott, That's, Frank Shaw, Shaw, Ashley Stewart, Axel Springer Organizations: Microsoft, OpenAI, Business, AI Services, AI Bot
"Customers trust Microsoft more than OpenAI since they already buy Microsoft's ecosystem," a Microsoft AI researcher told BI. "Almost everyone I know is working on Copilot to a certain extent," the Microsoft AI researcher told BI. "It's too premature to assume this is going to be a race to the bottom on price," another Microsoft executive said. Some Microsoft employees work so closely with OpenAI that they have badges to get into OpenAI's offices, and some OpenAI employees can badge into Microsoft locations. Mistral models will be offered to Microsoft customers along with about 1,600 other models including Cohere and Meta's Llama.
Persons: there's, Morgan Stanley, Satya Nadella, they've, they're, Frank Shaw, Shaw, That's, OpenAI, JPMorgan Chase, It's, Dentsu, Shiva Vannavada, Vannavada, Eric Boyd, Scott, John Montgomery, Asha Sharma, Ashley Stewart Organizations: Microsoft, Business, Enterprise, Walmart, JPMorgan, BI, Google, Dentsu, Product, Technology, Employees, Nvidia, DA Davidson, AI Services, AI Bot, OpenAI Locations: OpenAI, Mistral
JD.com — The Chinese e-commerce platform surged nearly 19% after posting a quarterly revenue increase. Thor Industries — Shares plunged 11% after the recreational vehicle maker posted quarterly revenue that disappointed expectations. In its second quarter, Thor Industries reported revenue of $2.21 billion, weaker than the FactSet consensus estimate of $2.27 billion. Box posted fourth-quarter earnings of 42 cents per share, topping the forecast 38 cents in earnings per share from analysts polled by LSEG. Wall Street firms HSBC and Deutsche Bank upgraded Target to buy after the earnings results.
Persons: CrowdStrike, JD.com, Nordstrom, Morgan Stanley, Locker, HashiCorp, LSEG, Couchbase, Bitcoin, Ether, ChargePoint, Wolfe, Brown, Forman —, Forman, Jack Daniel's, Adam Jonas, Tesla, Fitch, — CNBC's Michelle Fox, Lisa Kailai Han, Hakyung Kim, Pia Singh, Samantha Subin Organizations: Management, Nordstrom, New York Community Bancorp, Reuters, Wall, Bank, — Bank, PNC Financial Services, Northern Trust, T Bank, Thor Industries, FactSet, ChargePoint Holdings, LSEG, OpenAI, , U.S . Army, Tactical Intelligence, Wall Street, HSBC, Deutsche Bank, Target, Argus, Abercrombie, Fitch, Tech Locations: FactSet ., LSEG .
Foot Locker — Shares tumbled about 9.7% after the sneaker retailer posted a holiday-quarter loss and provided weak guidance for the current year. CrowdStrike's adjusted earnings of 95 cents per share surpassed an LSEG consensus estimate of 82 cents per share. The firm's $845 million in revenue was also higher than the estimated $839 million. That's higher than analysts' calls for $1.65 per share on revenue of $5.81 billion, according to LSEG. Box — The stock added 2.9% after matching fourth-quarter revenue expectations, according to LSEG.
Persons: Foot, CrowdStrike, Palantir, ChargePoint, FactSet, Ross, Bitcoin, Nordstrom, , Jesse Pound, Michelle Fox Theobald Organizations: , U.S . Army, Tactical Intelligence, Ross, OpenAI, Nordstrom
Ross earned $1.82 per share on $6.02 billion of revenue, higher than the $1.65 per share on revenue of $5.81 billion that analysts had expected, according to LSEG. CrowdStrike — The cybersecurity stock soared 19% after fourth-quarter earnings topped estimates. Nordstrom — Despite beating fourth-quarter earnings and revenue expectations, shares slid nearly 10% after the department store chain provided disappointing full-year 2024 guidance. HashiCorp — Shares of the software company added 1% after fourth-quarter earnings and revenue topped estimates. Box — The cloud storage stock jumped 8% after posting fourth-quarter revenue that matched analyst expectations, according to LSEG.
Persons: Ross, CrowdStrike, LSEG, Nordstrom, HashiCorp Organizations: OpenAI
The company named the five actors — China-affiliated "Charcoal Typhoon" and "Salmon Typhoon," Iran-affiliated "Crimson Sandstorm," North Korea-affiliated "Emerald Sleet," and Russia-affiliated "Forest Blizzard." The Chinese mecha in the film was named "Crimson Typhoon," while the Russian mecha was called "Cherno Alpha." Adjectives are then added at the front to distinguish between threat actors within the same family. Besides "Crimson Sandstorm," Iran is also affiliated with "Lemon Sandstorm" and "Marigold Sandstorm." Besides monitoring and disrupting threat actors, the company said it has been working with industry partners to exchange information.
Persons: , Guillermo del, OpenAI, Sandstorm, Sam Altman, Altman Organizations: Service, Microsoft, Business, Warner Bros Locations: — China, Iran, North Korea, Russia, Guillermo, Russian, China
Known as shadow AI, this is the AI usage within a company that occurs "in dark corners," said Jay Upchurch, CIO of data analytics platform SAS. Shadow IT is nothing new, and shadow AI is the latest iteration of the phenomenon. The problem is that shadow AI is more complex, and more dangerous, than shadow IT was in the past. Remote users and cloud-based concernsEducation on the risks of shadow AI and the best ways to procure approval help, but they only go so far. Ultimately, Upchurch emphasizes that while shadow AI is very real, so is AI itself.
Persons: Jay Upchurch, Tim Morris, Tanium, Ameer Karim, Morris, Mike Scott, CISO, Scott, Karim, Upchurch, it's Organizations: SAS, Companies, Samsung, Microsoft
Three weeks after OpenAI's board briefly pushed out CEO Sam Altman without providing a specific reason for its decision, former director Reid Hoffman says he's still puzzled by what took place and why. He stepped down from OpenAI's board in March and said he hasn't spoken with any of the board members, though he said he did communicate with Altman. Microsoft CEO Satya Nadella offered to hire Altman, OpenAI president Greg Brockman and their colleagues in a new advanced AI research group. "I do think that we're in a much better place in the world" to have Altman in the CEO seat again, Hoffman said. WATCH: Sam Altman returns as OpenAI CEO and Microsoft secures nonvoting board seat
Persons: Sam Altman, Reid Hoffman, he's, Hoffman, Altman, OpenAI, Ilya Sutskever, Altman wasn't, Helen Toner, Adam Selipsky, Microsoft's, Satya Nadella, Greg Brockman, quickliy, isn't Organizations: LinkedIn, Bloomberg, New York Times, Reuters, Yorker, Microsoft, Benz Locations: San Francisco, Las Vegas
With Sam Altman's potential return to OpenAI still in question, one group is also left with a lot of uncertainty: OpenAI's startup customers. Those apprehensions were further worsened Monday, when over 700 of OpenAI's employees threatened to resign if he wasn't reinstated. This story is available exclusively to Business Insider subscribers. Several startup founders told Business Insider that they were considering switching to an open source model like Meta's Llama 2, or Anthropic's Claude. Still, several customers like Takeoff AI founder McKay Wrigley are switching to Microsoft's Azure service, which sells copies of OpenAI's models and other models.
Persons: Sam Altman's, OpenAI, Altman, wasn't, Claude, James Blackwell, McKay Wrigley, Sam Altman, Greg Brockman, Morgan Stanley, Wrigley, Charlie Dolan, he's, Anthropic, Guillermo Rauch, Matt McIlwain, We've, McIlwain, Alistair Barr Organizations: Business, Google, Services, Microsoft, OpenAI, Bank Locations: Anthropic
Microsoft said it does not plan to sell the chips but instead will use them to power its own subscription software offerings and as part of its Azure cloud computing service. Microsoft and other tech giants such as Alphabet are grappling with the high cost of delivering AI services, which can be 10 times greater than for traditional services such as search engines. The Maia chip, they said, is optimized for that work. Microsoft also said that next year it will offer its Azure customers cloud services that run on the newest flagship chips from Nvidia (NVDA.O) and Advanced Micro Devices. He said the Maia chip would allow Microsoft to sell AI services in the cloud until personal computers and phones are powerful enough to handle them.
Persons: Maia, OpenAI, Scott Guthrie, Ben Bajarin, Bajarin, Microsoft's Guthrie, Guthrie, Rani Borkar, Borkar, Stephen Nellis, Edmund Klamann Organizations: Reuters, Microsoft, REUTERS Acquire, Wednesday, Ignite, Nvidia, Devices, Amazon Web Services, Arm Holdings, Amazon, Taiwan Semiconductor Manufacturing, Thomson Locations: Redmond , Washington, Seattle, San Francisco
Microsoft CEO Satya Nadella speaks during the OpenAI DevDay event on November 06, 2023 in San Francisco, California. OpenAI CEO Sam Altman delivered the keynote address at the first ever Open AI DevDay conference. Having been trained on extensive internet data, ChatGPT composes human-like responses to people's chat messages. Earlier this week, CEO Satya Nadella appeared onstage alongside OpenAI's Sam Altman at the startup's first developer conference. Altman wrote in a post on X late Thursday that, "the rumors that we are blocking microsoft 365 in retaliation are completely unfounded."
Persons: Satya Nadella, Sam Altman, didn't, ChatGPT, OpenAI's Sam Altman, Altman, he's Organizations: Microsoft, CNBC, microsoft Locations: San Francisco , California, OpenAI, Sudan, Israel
That's faster than Google Cloud's 22% growth and more than double the pace of expansion at Amazon Web Services, which reported 12% growth. "Today more than half of all funded generative AI startups are Google cloud customers," Alphabet CEO Sundar Pichai said on the company's earnings call Tuesday. "Our generative AI business is growing very, very quickly," Jassy said. Jassy said companies including Adidas, Booking.com , Merck and United Airlines are building generative AI apps in AWS. Still, Amazon was behind Microsoft in releasing a tool for deploying generative AI.
Persons: Satya Nadella, Mark Moerdler, Sundar Pichai, Andy Jassy, Jassy, Brian Olsavsky, Jefferies, Brent Thill Organizations: Microsoft, Google, Amazon Web Services, AWS, Bernstein Research, Adidas, Booking.com, Merck, United Airlines, OpenAI Service, Oracle, Skanska, Starbucks, Amazon Locations: OpenAI, Maersk
REUTERS/Dado Ruvic/Illustration/File Photo/File Photo Acquire Licensing RightsAug 28 (Reuters) - Artificial intelligence leader OpenAI said on Monday it is releasing a version of ChatGPT targeted to large businesses, increasing the overlap in what OpenAI and its financial backer Microsoft (MSFT.O) offer to customers. ChatGPT Enterprise offers more security, privacy and higher-speed access to OpenAI’s technology, the company said. With the launch of ChatGPT Enterprise, OpenAI hopes employers will feel comfortable embracing ChatGPT usage at work. Microsoft already offers businesses access to ChatGPT via its Azure OpenAI Service, though in order to use it businesses must be a customer of Azure, Microsoft’s cloud computing platform. ChatGPT Enterprise subscribers need not subscribe to Azure, OpenAI said.
Persons: Dado Ruvic, OpenAI, Carlyle, Estee Lauder, Anna Tong, Chris Reese, Marguerita Choy Organizations: REUTERS, Microsoft, ChatGPT Enterprise, Estee Lauder Companies, Reuters, OpenAI, ChatGPT, Thomson Locations: U.S, San Francisco
Analysts at Morgan Stanley named companies that have quantified how much money they can make — or save — from using generative artificial intelligence (AI). While firms like Alphabet , Meta and Microsoft are on Morgan Stanley's list, non-tech companies are also financially benefiting from using generative AI, the bank said. Here's what some of the reporting companies said about how much they're making or saving by using AI or generative AI, according to Morgan Stanley's note. Alphabet said: "Our new generative AI offerings are expanding our total addressable market and winning new customers. We noted 47 quotes from management teams at 2Q23 relating to productivity gains or efficiency in employee training," Morgan Stanley said.
Persons: Morgan Stanley, Morgan, Edward Stanley, Morgan Stanley's, Meta, Intesa Sanpaolo, Comstock, Bruker Organizations: Microsoft, Energy, Health Care, OpenAI, Ceridian, Pharma, AstraZeneca Locations: Swiss
In a call with investors on Thursday, Andy Jassy, Amazon’s chief executive, said work on generative A.I. And during recent calls with analysts, Google, Meta and Microsoft also said they would increase investments to support A.I. Generative A.I. The number of customers using Microsoft’s Azure OpenAI Service, a tool to build on the generative A.I. models developed by its partner OpenAI, has increased this year to more than 11,000, from 250.
Persons: Andy Jassy, Tim Cook, Stacy Rasgon, Bernstein, OpenAI, “ It’s, , Gavin Baker Organizations: Google, Meta, Microsoft, McKinsey, OpenAI, Management Locations: Boston
Amazon cloud revenue rise 12%, topping analysts' estimates
  + stars: | 2023-08-03 | by ( Jordan Novet | ) www.cnbc.com   time to read: +2 min
Amazon said Thursday that revenue from its cloud unit increased 12% year over year in the second quarter, a speedier pace than analysts had predicted. Revenue for the quarter came to $22.1 billion, beating the $21.79 billon consensus among analysts surveyed by StreetAccount. AWS operating income has now declined for three consecutive quarters. Google and Microsoft are also moving quickly to make money as companies look to take advantage of generative AI following the rise of startup OpenAI's ChatGPT chatbot. AWS CEO Adam Selipsky told CNBC in June that the generative AI "race" has just started.
Persons: Gartner, Adam Selipsky Organizations: Amazon, Revenue, StreetAccount, StreetAccount . Revenue, Amazon Web Services, AWS, Microsoft, Center, Google, OpenAI Service, CNBC Locations: StreetAccount .
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