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Top related persons:
Jeff Greenberg - 1 Coresa Barrino - 1 Brian Niccol - 1 Niccol - 1 Jennifer Simkins - 1 Ursula Cassinerio - 1 HMSHost - 1 Paradies - 1
Top related locs:
Miami Charlotte , North Carolina Charlotte Chipotle U.S Seattle New York City
Top related orgs:
Miami International Airport - 1 Universal - 1 Getty - 1 Starbucks - 1 New - 1 Transportation Security Administration - 1 U.S . Department of Transportation - 1 Aviation Administration - 1

Search resuls for: "OTG"


2 mentions found


☆ Can Starbucks fix long lines at its airport cafes?
  + stars: | 2024-11-24 | by ( Amelia Lucas Leslie Josephs | Amelia Lucas | Leslie Josephs | ) www.cnbc.com   time to read: +8 min
Starbucks' airport location staff — and company technology — will be put to the test this week during some of the busiest travel days of the year. For the aviation industry, bottlenecks at airport Starbucks are just another sign of soaring demand and overcrowded airports. Licensing modelA challenge for Starbucks is that licensees — not Starbucks itself – operate its airport locations. Starbucks opened its first airport location with licensee HMSHost in 1991 at Seattle-Tacoma International Airport, which serves Starbucks' hometown. While HMSHost still operates the overwhelming majority of Starbucks' airport cafes, more operators, such as Paradies Lagardere and OTG, have since taken a swing at it.
Persons: Jeff Greenberg, Coresa Barrino, Brian Niccol, Niccol, Jennifer Simkins, Ursula Cassinerio, HMSHost, Paradies, OTG, Mark Kalinowski, Leslie Josephs, Kevin Schimpf, Sara Senatore ., Senatore Organizations: Miami International Airport, Universal, Getty, Starbucks, New, Transportation Security Administration, U.S . Department of Transportation, Aviation Administration, Dallas Fort Worth International, International, Airlines, Tacoma International Airport, HMSHost, Equity Research, LaGuardia, CNBC, Bank of America Locations: Miami, Charlotte , North Carolina, Charlotte, Chipotle, U.S, Seattle, New York City
☆ Customers are being asked to tip even at self check-out. Some say it's 'emotional blackmail.'
  + stars: | 2023-05-08 | by ( Will Gendron | ) www.businessinsider.com   time to read: +3 min
Self-checkout machines at cafes, sports stadiums, and airports are asking people to tip — and customers aren't happy about giving their extra money to machines. A recent report from The Wall Street Journal noted the rise of digital, self-checkout kiosks hitting customers with a tip prompt at the end of their transactions. This prompt has frustrated people who are being asked to tip workers with whom they've had no interaction. "I was confused, because it wasn't entirely clear who I was tipping," he told the Journal, though he tipped 20% anyway. A spokesperson for OTG told the journal that all tip money collected is pooled and then paid out to the staff members working that particular shift.
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