UBS has downgraded the shares of Teleperformance , which has around 400,000 customer service agents worldwide, over the "significant uncertainty" the company faces from the rise of artificial intelligence.
The stock has fallen over 50% in the past year to 116 euros ($122) on those fears.
UBS also cut its price target for Teleperformance's stock by 65% to 130 euros per share.
Analysts at Berenberg are also looking past Teleperformance's immediate challenges and believe the company will gain from artificial intelligence in the near term.
Raynsford expects shares of the company to rise by 85% over the next 12 months to 211 euros a share.
Persons:
Nicole Manion, Carl Raynsford, Raynsford
Organizations:
UBS
Locations:
Teleperformance, Paris, France, Berenberg