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The reality, however, was much more mundane: a botched software update from the cybersecurity company CrowdStrike. "In this case, it was a content update," said Nick Hyatt, director of threat intelligence at security firm Blackpoint Cyber. And because CrowdStrike has such a broad base of customers, it was the content update felt around the world. In this case, the content update was tied to the CrowdStrike Falcon monitoring software. Software updates should be rolled out incrementally One lesson from the global IT outage, O'Neill said, is that CrowdStrike's update should have been rolled out incrementally.
Persons: Nick Hyatt, CrowdStrike, Hyatt, Harun Ozalp, Eric O'Neill, O'Neill, Peter Avery, Avery Organizations: Microsoft, Anadolu, Getty, FBI, Visual Edge Locations: Ankara, Turkey
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