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The suits were brought by the Fair Housing Center of Central Indiana, an advocacy group serving residents of 24 counties in the state. Federal prosecutors have also alleged that tenant screening checks can be discriminatory. Fair Housing Center of Central Indiana“I sent them my expungement records, but I kept getting denied,” Williams recalled in a phone interview. TransUnion settled the suit without admitting or denying the allegations and paid $15 million, the largest amount recovered in a tenant screening matter, the FTC said. “We want safe communities where people can contribute, can build their lives, and that’s what fair housing laws are here to do.”
Persons: Don Mullen, Goldman Sachs, , Amy Nelson, we’ve, Brady Ripperger, Ericka Fotsch, Blackstone, Tricon, Marckus Williams, Williams, ” Williams, TransUnion, Nelson, Organizations: Blackstone Group, New, Pretium Partners, Goldman, Fair Housing, of Central, ” Staff, of Central Indiana, Tricon, Blackstone, National Consumer Law Center, Progress, of, NBC News, Housing, of Central Indiana “, Federal Trade Commission, Consumer Financial, FTC, Indiana Locations: Indianapolis, California, New York City, of Central Indiana, Indiana, Eastern, of Missouri, Kinloch
In 2023, about 4,600 adults age 60 and older reported being defrauded of a six-figure sum, according to a report the FTC issued in October. Such thefts can be especially devastating to older adults, who have less opportunity to earn back what they've lost, greatly impacting their quality of life in old age, experts said. Common scams targeting older AmericansConsumers overall lost $10 billion to scams in 2023, a record high, according to the FTC. Older adults were 60% more likely than younger ones to report losses exceeding $100,000 last year, according to the FTC. Criminals commonly stole such vast sums from older adults via romance scams, investment frauds and imposter scams, the FTC said.
Persons: Karl, Josef Hildenbrand, That's, they've, John Breyault, Breyault, Crypto Organizations: Getty, Federal Trade Commission, National Consumers League, FTC, Finance, A.I, underreporting, Gallup, Microsoft, Publishers Clearing, Social Security Administration, Federal Bureau of Investigation, FBI
Alibaba said net income rose 58% year-on-year to 43.9 billion Chinese yuan ($6.07 billion) in the company's quarter ending Sept. 30, on the back of the performance of its equity investments. This compared with a LSEG outlook of 25.83 billion yuan. Revenue, meanwhile, came in at 236.5 billion yuan, 5% higher year-on-year but below an analyst forecast of 238.9 billion yuan, according to LSEG data. Investors are closely watching the performance of Alibaba's main business units, Taobao and Tmall Group, which reported a 1% annual uptick in revenue to 98.99 billion yuan in the September quarter. The e-commerce giant's overseas online shopping businesses, such as Lazada and Aliexpress, meanwhile posted a 29% year-on-year hike in sales to 31.67 billion yuan.
Persons: Alibaba, Organizations: Tmall, ING Locations: York, London, Beijing
Beazer Homes is building "zero energy," climate-friendly homes even though they're more expensive. Challenges include higher costs, market education, and appraisal practices for green homes. The project was developed by Beazer Homes, one of the largest US homebuilders. Now Beazer has to educate customers and the broader real-estate market about the value of green homes. "Zero Energy Ready" homes feature energy-efficient appliances.
Persons: Allan Merrill, , Beazer, Merrill, It's, Donald Trump, haven't, Catherine Boudreau, they're, Woody Fincham, there's, Andrew Pizor, hasn't, Beazer isn't Organizations: Service, Energy, Beazer Homes, US Department of, Zero, Appraisal, appraisers, National Consumer Law Center, Congress, EV Locations: Baltimore, decarbonize, Parkville , Maryland, Parkville, Charlottesville , Virginia
JPMorgan CEO Jamie Dimon congratulated Donald Trump on winning the White House. In a memo to staff, Dimon and other top JPM executives called for "bringing our nation together." On Wednesday, JPMorgan CEO Jamie Dimon weighed in to say the time has come to band together as a nation. In a memo to staff, members of the bank's operating committee, including Dimon, congratulated Trump before recalling Dimon's comments from Election Day about national unity. AdvertisementRead the full contents of the Wednesday memo from JPMorgan's Operating Committee about Trump's victory below.
Persons: Jamie Dimon, Donald Trump, Dimon, , Donald Trump's, Kamala Harris, Trump, Jamie, Diana Frost, Kraft Heinz, Judith Kent, Harris, Walz, Kent, Goldman Sachs, David Solomon, JD Vance, Ashley Bacon, Jeremy Barnum, Lori Beer, Tim Berry, Mary Erdoes, Wealth Management Stacey Friedman, Teresa Heitsenrether, Marianne Lake, Consumer & Community Banking Robin Leopold ,, Doug Petno, Global Banking Jenn Piepszak, & Investment Bank Daniel Pinto, JPMorgan Chase Troy Rohrbaugh, & Investment Bank Sanoke Viswanathan, Reed Alexander Organizations: White, Service, Wednesday, JPMorgan, Dimon, Wells, Wall Street, Wealth Management, Consumer & Community Banking, Human, Global Banking, & Investment Bank, International Consumer Locations: Wall, United States, Washington ,, Wells Fargo, Michigan
For Selva, leading the Transformation is unlike any test he has faced in his three-decade career at Citi. To do so, he has to solve for Citi's decades of underinvestment in its infrastructure, which affects every business line of the bank. Under Selva, Citi was the No. Related stories"The challenge with the Transformation role is you are accountable yet not responsible," the managing director in the Transformation said. Courtesy of CitiBringing in Ryan, the bank's head of technology and business enablement, to help the bank catch up makes sense.
Persons: Jane Fraser, Anand Selva, Selva, Sen, Elizabeth Warren, We've, Fraser, Gonzalo Luchetti, Luchetti, Kathleen Martin, Martin, Mike Mayo, Tim Ryan, Mayo, Vernon Yuen, Adora Tidalgo, Anand, Jim O'Donnell, Win McNamee, Andy Sieg, Tidalgo, Phil Waxelbaum, Jeffrey Warren, Ryan, Warren, Ashutosh Nawani, Japan Mehta, Mehta, Nawani, Tom Williams, Timothy Coffey, Janney Montgomery Scott, they've, Stephen Biggar Organizations: Citigroup, Citi, Federal Reserve, Currency, OCC, Business, underperformance, BI, Citi ., Coimbatore Institute of Technology, Madurai Kamaraj University, Asia Pacific, divesting, Employees, Merrill Wealth Management, PricewaterhouseCoopers, Russell Reynolds Associates, Securities, Exchange Commission, Bloomberg, Getty, Argus Research Locations: Selva, Chennai, India, Asia, who's, Wells, Madurai, Coimbatore, China, Singapore, New York, Fraser, Europe, Ryan
A national interest rate cap requires CongressUnder current federal law, nationwide limits on credit card interest rates are scarce, consumer advocates say. Likewise, federal credit unions are typically restricted to an 18% interest rate on their credit cards. “A president cannot set a cap on credit card interest rates,” said Rust. A 10% interest rate cap could backfireFinancial experts on both sides of the debate expressed concerns that a 10% interest rate cap could backfire on consumers in various ways. “Otherwise, it is a game of whack-a-mole.”In 2022, credit card issuers charged $14 billion in late fees, he noted.
Persons: Donald Trump, Trump, , Kamala Harris, It’s, Trump’s, Ted Rossman, ” Rossman, Karoline Leavitt, ” Harris hasn’t, Biden, Adam Rust, Rust, , ” Rust, Lauren Saunders, Nicholas Anthony, they’re, ” Anthony, Rossman, Saunders, “ Banks Organizations: Social Security, Republican, Democratic, Federal, Bankrate, CNBC, Consumer Financial, Consumer Federation of America, Bank Act, Consumer Financial Protection Bureau, Consumer Financial Protection, National Consumer Law, Cato Institute’s Center, Monetary, Bureau, U.S . Chamber of Commerce Locations: New York, South Dakota, Delaware, Utah, U.S, Bankrate
“I’ve been battling this for over 20 years,” Belk, 68, said of his medical debt. The burden of medical debt has contributed to financial anxiety among voters and has become an issue in the 2024 presidential campaign. Guill, who has multiple sclerosis, lives in Aiden, North Carolina, a rural community just south of Greenville. She volunteers with a nonprofit called Down Home North Carolina to help her neighbors gain access to Medicaid. “We have a ton of people with medical debt in the state because our insurance plans didn’t cover our medical bills,” she said.
Persons: “ I’ve, ” Belk, KFF, , Berneta Haynes, Terry Belk's, Mike Belleme, , it’s, don’t, Cynthia Fisher, they’ve, PatientRightsAdvocate.org, Darcy Guill, Darcy Guill Guill, Harold Miller Organizations: National Consumer Law Center, U.S, NBC, Atrium Health, Health, American, of Public Health, Nonprofit, Affordable, The Commonwealth Fund, Urban Institute, Center for Healthcare Locations: South Dakota, Mississippi, North Carolina, American, Charlotte, N.C, United States, U.S, Aiden , North Carolina, Greenville
She, like 2,000 other state residents, is awaiting approval for aid through a community advocacy program. Resumed funding for LIHEAP is dependent on an appropriations bill used to fund the government. “We had calls during our latest heat wave, and our agencies just don’t have the LIHEAP funding,” Sarensen said. Unlike those so-called entitlements, LIHEAP funding can be depleted without helping everyone who qualifies. Neither Vice President Kamala Harris nor former President Donald Trump has mentioned direct utility or weatherization aid in their campaigns for the White House.
Persons: Cathy McCorkle, she’s, , , won’t, Mark Wolfe, “ There’s, Wolfe, LIHEAP, Bridget Bennett, Brian Sarensen, Sarensen, ” Sarensen, That’s, “ It’s, Stephanie Ashley, We’ve, Ashley, “ We’ve, We’re, we’re, ” “, Kamala Harris, Donald Trump, Karen Lusson Organizations: U.S, Low Income, Energy Assistance, National Energy Assistance, Association, Center for Energy, Opera, Washington, Getty Images, Commerce Department, Law, SNAP, Washington , D.C, House Republicans, White, U.S . Treasury Department, National Consumer Law Locations: Mount Holly , North Carolina, San Diego, Death Valley, Calif, Washington, Phoenix, Oregon, North Carolina, Washington ,
Man sits on a sofa in his living room and uses a credit card to pay online. Stefanikolic | E+ | Getty ImagesFriendly fraud is a broad termCredit card experts say identifying friendly fraud can be difficult. "We look at the number of accounts, number of disputes, number of overturned disputes, number of closed accounts. Looking at Socure's research, $89 billion of the $100 billion attributed to this type of fraud is lost by merchants. The remainder comes from credit card fraud loss ($18 billion) and the dispute resolution from the top 15 U.S. banks.
Persons: Robert Painter, Chi Chi Wu, That's, Wu, Johnny Ayers, Ayers, Domenic Cirone Organizations: Getty, National Consumer Law, Merchant Risk Council Locations: U.S
Airlines around the world experienced disruption on an unprecedented scale after a widespread global computer outage grounded planes and created chaos at airports. Ting Shen/Bloomberg via Getty ImagesMajor airlines like United, Delta and American Airlines grounded flights Friday morning amid a global IT outage impacting their operations, triggering delays for travelers. More from Personal Finance:Global tech outage hits financial services companies, including Charles SchwabRent a car for a road trip, or drive your own? Expedia, for example, said on social media Friday morning it was "experiencing high call volume and long wait times due to a global IT outage. The United Airlines terminal on July 19, 2024 as a global technology outage affected LAX airport in Los Angeles.
Persons: Ting Shen, Eric Napoli, Napoli, There's, John Breyault, Charles Schwab, Taylor, Biden, Breyault, Sara Rathner, Myung J, Chun Organizations: Delta Airlines, Ronald Reagan National Airport, Airlines, Bloomberg, Getty, American Airlines, U.S . Department of Transportation, National Consumers League, Finance, Global, United Airlines, Los Angeles Times, Transportation Department, Microsoft Locations: Arlington , Virginia, Delta, Los Angeles
How to Find a Good, Well-Staffed Nursing Home
  + stars: | 2024-07-12 | by ( Jordan Rau | ) www.nytimes.com   time to read: +1 min
Unfortunately, homes vary greatly in quality, and many don’t have enough nurses and aides to give residents the care they need. How do I find nursing homes worth considering? Ask for advice from people designated by your state to help older and disabled people searching for a nursing home. You can also reach out to your local area agency on aging, a public or nonprofit resource, and your local long-term care ombudsman, who helps residents resolve problems with their nursing home. Identify your ombudsman through the National Consumer Voice for Quality Long-Term Care, an advocacy group.
Organizations: National Consumer Voice
Two federal judges in Kansas and Missouri temporarily blocked pieces of the Biden administration’s new student loan repayment plan on Monday in rulings that will have implications for millions of federal borrowers. Borrowers enrolled in the income-driven repayment plan, known as SAVE, are expected to continue to make payments. The separate preliminary injunctions on Monday are tied to lawsuits filed this year by two groups of Republican-led states seeking to upend the SAVE program, a centerpiece of President Biden’s agenda to provide relief to student borrowers. Many of the program’s challengers are the same ones that filed suit against Mr. Biden’s $400 million debt-cancellation plan, which the Supreme Court struck down last June. “It’s a pretty cynical ploy in an election year to stop the current president from being able to lower prices for working and middle-class Americans.”
Persons: Biden’s, , Biden, , Abby Shafroth Organizations: Biden, Republican, National Consumer Law Locations: Kansas, Missouri
Almost 80% of current freight orders received for peak season are for mid-range price items, the survey shows. Similar to last year, respondents expect less consumer appetite for luxury and aspirational luxury items imported. The world's second-largest ocean freight company, Maersk, recently told CNBC it expected a "normal" peak season. "There's nothing that indicates that it would be a slower peak season or a bigger peak season," said Charles Van der Steene, president of Maersk North America, in a recent interview with CNBC. "We believe in normalized peak season.
Persons: Eric Thayer, Robinson, Kuehne, Nagel, Noah Hoffman, Hoffman, hypersensitive, Charles Van der Steene, We've, John David Rainey, Rainey, Larry, Jon Gold, Nate Herman, Biden Organizations: US, Bureau, Bloomberg, Getty, CNBC, Chain Survey, National Retail Federation, American Apparel and Footwear Association, United National Consumer Suppliers, ITS Logistics, DHL, Uber Technologies, C.H, Maersk, Walmart, Uber, International Longshoremen's Association, ILA, United States Maritime Alliance, Brands Locations: of Los Angeles, Los Angeles , California, U.S, Panama, Maersk North America, East Coast, Gulf, East, North America, West, Coast
New York CNN —A federal judge in Fort Worth, Texas, on Friday blocked a new Biden administration rule that would prohibit credit card companies from charging customers late fees higher than $8. “Consumers will shoulder $800 million in late fees every month that the rule is delayed — money that pads the profit margins of the largest credit card issuers. The new rule would apply to large credit card issuers — those with more than 1 million accounts. The push to target credit card fees is part of the Biden administration’s efforts to ease financial burdens for many Americans. The new rule also intended to close a 2010 loophole the CFPB says has been “exploited” by credit card companies to hike fees on late payments.
Persons: Mark T, Pittman, Donald Trump, , Chuck Bell, Biden Organizations: New, New York CNN, Biden, US, Chamber of Commerce, Consumer Financial, CNN, of Commerce, Consumer Locations: New York, Fort Worth , Texas
Activist Commentary: Oasis Management is a global hedge fund management firm headquartered in Hong Kong with additional offices in Tokyo, Austin and the Cayman Islands. The hygiene and living care segment provides fabric, kitchen, home, sanitary and pet care products. Kao Corp is a global fast-moving consumer goods company with a diversified portfolio of products spanning from hair and skin care to cosmetics and chemicals. Oasis has proven to be a value-creating activist in many situations and would likely be a valuable board member here, but this is not a typical Oasis activist campaign. On the contrary, the day after Oasis launched its campaign, Kao stated that the firm lacked sufficient understanding of its portfolio management and restructuring plans.
Persons: Seth Fischer, Molton Brown, Kao, Kao's ROE, Beiersdorf, Aoki, Tsuruha, Oasis, ROE, Ken Squire Organizations: Oasis Management, Oasis, Business, Kao Corp, Tokyo Stock Exchange, onboarding, Kao, 13D Locations: Hong Kong, Tokyo, Austin, Cayman Islands, Asia, Europe, Japan
Goldman Sachs has a buy rating on Citigroup for the first time since 2022, as the investment bank implements a turnaround strategy that should boost shareholder returns. Goldman has raised its stock price target for Citi to $68, implying nearly 18% upside from Wednesday's close price of $57.76. Goldman expects Citigroup's revenue to grow at an accelerated compound annual rate of 4% to reach $85.7 billion by 2026. Citigroup is also expected to increase share buybacks by $1 billion in 2024 and $4 billion in 2025. The bank may have capacity for even more buybacks if Basel 3 rules are changed, it said.
Persons: Goldman Sachs, Goldman, Richard Ramsden, — CNBC's Michael Bloom Organizations: Citigroup, Citi Locations: Basel
The outage affected tens of thousands of customers in cities across the country whose phones lost signal overnight. It was the result of an internal company error — not a cyberattack — as AT&T worked to expand its network, it said. AT&T is crediting consumers and small business customers "most impacted by the outage" to "compensate them for the inconvenience they experienced," company CEO John Stankey wrote in a letter Sunday. watch now"This is not our first network outage, and it won't be our last — unfortunately, it's the reality of our business," he wrote. The credit doesn't apply to AT&T Business Enterprise and Platinum accounts, AT&T prepaid or Cricket, its low-cost service, the company said.
Persons: Eric Thayer, John Stankey, Stankey, John Breyault Organizations: Getty, T Business, Cricket, National Consumers League Locations: Redondo Beach , California
The company didn’t publicly acknowledge the outage until it first posted on its site about the outage at 11:15 am ET. Reports on outage tracking service Downdetector showed the network initially went down more than seven hours earlier: Reyes said he experienced the outage starting at 3:50 am ET. AT&T posted just once on X about the outage, pointing customers seeking more information to a faulty link. For many AT&T customers, the network outage was far more than an inconvenience. A "No Service" message is seen on an iPhone in Atlanta during an AT&T outage on February 22.
Persons: CNN —, Damián Reyes, , , I’m, Reyes, Uber, didn’t, Reyes ’, ” Reyes, Mojtaba, John Breyault, Brook Joyner, CNN Breyault, Catherine Thorbecke, Clare Duffy Organizations: CNN, Mobile, T’s Twitter, Villanova University, Wireless Networking Laboratory, National Consumers League, San Francisco’s Department of Emergency Management Locations: Jacksonville , Florida, Atlanta
And now, he would like to talk about everybody's — credit scores. It's the type of message that can briefly fill you with panic since credit scores can make or break your financial life. The checking account and debit card are pretty vanilla, and Boost doesn't guarantee a higher credit score. America is filled with people with bad credit scores who want to improve, and probably a lot of them are football fans. "But America is filled with people with bad credit scores who want to improve, and probably a lot of them are football fans."
Persons: Travis Kelce, Taylor, He's, It's, Experian, Kelce, Katie Stratman, it's, isn't, Matt Schulz, Aaron Klein, Rajiv Bhatia, Chi Wu, Swift, , Klein, Emily Stewart Organizations: Kansas City Chiefs, American Express, Chiefs, Netflix, Citibank, Brookings Institution, Treasury, Morningstar, National Consumer Law Center, Capital, Business Locations: Experian, America
The chief financial officer of City Storage Systems, the umbrella company of Travis Kalanick's foodtech juggernaut, left last month, two employees told Business Insider. Before City Storage Systems, Curran spent more than a dozen years at Amazon, where he was most recently the vice president of finance and chief financial officer for the international consumer business, per his LinkedIn. His social-media profile lists a January end date for his latest role, the chief financial officer of "stealth startup." City Storage Systems is a multifaceted effort to reinvent food production, just as Kalanick aimed to upend the taxi industry by founding Uber. Tech and real-estate businesses such as City Storage Systems face challenges, including inflation and higher interest rates.
Persons: Travis Kalanick's, John Curran, Curran, Uber, Kalanick Organizations: Storage Systems, Business, City Storage Systems, Uber, LinkedIn, Otter, Tech, Systems
A consumer advocacy group is suing Starbucks, the world's largest coffee brand, for false advertising, alleging that it sources coffee and tea from farms with human rights and labor abuses, while touting its commitment to ethical sourcing. "But it's pretty clear that there are significant human rights and labor abuses across Starbucks' supply chain." Practices, in 2004 to oversee its coffee sourcing in more than 30 countries. The verification program holds Starbucks coffee suppliers to more than 200 environmental, labor and quality standards. "I think it is really hard to have an ethical supply chain.
Persons: Sally Greenberg, Greenberg, Genevieve LeBaron, LeBaron Organizations: Starbucks, D.C, National Consumers League, NBC News, Brasil, SCS Global Services, Conservation International, Rainforest Alliance, Hershey, School of Public, Simon Fraser University, United Nations Locations: Washington, Guatemala, Kenya, Brazil
New York CNN —Starbucks is being sued by a consumer advocacy group alleging that the global coffee chain falsely and deceptively advertises the “committed to 100% ethical sourcing” claim on its coffee and tea products. There are significant human rights and labor abuses across Starbucks’ supply chain,” she said. Practices sourcing certification. Starbucks developed its own sourcing standards called Coffee And Farmer Equity Practices, or C.A.F.E in 2004. Greenberg said her group is seeking to restrict Starbucks from further engaging in deceptive advertising and to run a corrective advertising campaign.
Persons: , , ” Sally Greenberg, Greenberg Organizations: New, New York CNN, National Consumers League, Starbucks, CNN, SCS Global Services, BBC Locations: New York, Washington, India, Brazilian, Brazil
U.S. President Joe Biden speaks about administration plans to forgive federal student loan debt during remarks in the Roosevelt Room at the White House in Washington, U.S., August 24, 2022. Leah Millis | ReutersPresident Joe Biden's new plan to forgive student debt is likely to look much different than his first. His administration has already started that process, and established a "Student Loan Debt Relief Committee" — including Wisdom Cole at the NAACP, Kyra Taylor at the National Consumer Law Center and several student loan borrowers — to hash out the details. Reach of relief could drop to 10% of borrowersNearly 40 million Americans stood to benefit from Biden's original student loan forgiveness plan. Less than 10% of federal student loan borrowers are likely to qualify this round, Kantrowitz said.
Persons: Joe Biden, Leah Millis, Joe Biden's, Wisdom Cole, Kyra Taylor, Mark Kantrowitz, John Roberts, Kantrowitz, Luke Herrine, Herrine Organizations: White, Debt, NAACP, National Consumer Law Center, Finance, Biden, . Nebraska, University of Alabama, CNBC Locations: Washington , U.S, .
Extra Fees Drive Assisted-Living Profits
  + stars: | 2023-11-19 | by ( Jordan Rau | ) www.nytimes.com   time to read: +1 min
Assisted-living centers have become an appealing retirement option for hundreds of thousands of boomers who can no longer live independently, promising a cheerful alternative to the institutional feel of a nursing home. But their cost is so crushingly high that most Americans can’t afford them. These highly profitable facilities often charge $5,000 a month or more and then layer on extra fees at every step. The facilities charge extra to help residents get to the shower, bathroom or dining room; to deliver meals to their rooms; to have staff check-ins for daily “reassurance” or simply to remind residents when it’s time to eat or take their medication. Some even charge for routine billing to a resident’s insurance for care.
Persons: ’ ”, Lori Smetanka Organizations: National Consumer Voice
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