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Copilot's indexing of internal data led to oversharing of sensitive company information. Some corporate customers delayed Copilot deployment due to security and oversharing concerns. On Tuesday, Microsoft released new tools and a guide to help customers mitigate a Copilot security issue that inadvertently let employees access sensitive information, such as CEO emails and HR documents. These updates are designed "to identify and mitigate oversharing and ongoing governance concerns," the company explained in a new blueprint for Microsoft's 365 productivity software suite. AdvertisementAs a result, some customers have deployed Copilot, only to discover that it can enable employees to read an executive's inbox or access sensitive HR documents.
Persons: Copilot, overshares, Microsoft's Copilot, Joe Blow, Joe Organizations: Microsoft, Business
Inside Microsoft's struggles with Copilot
  + stars: | 2024-11-15 | by ( Ashley Stewart | ) www.businessinsider.com   time to read: +23 min
In September 2023, Microsoft's famously soft-spoken CEO, Satya Nadella, unveiled the company's flagship AI product, Copilot, with sweeping fanfare. Some of Microsoft's own employees and executives are privately concerned that Copilot won't be able to deliver on its ambitions. Copilot's struggles have created an opening for Microsoft's rivals, some of whom have seized on the opportunity to promote their own agendas. "Now, when Joe Blow logs into an account and kicks off Copilot, they can see everything," said one Microsoft employee familiar with customer complaints. As complaints and questions over Copilot mount, so does the pressure to justify Microsoft's unprecedented level of spending on AI.
Persons: Microsoft's, Satya Nadella, Gartner, Copilot, it'll, Copilot's, Marc Benioff, Benioff, Goldman Sachs, Marc Andreessen, Andreessen Horowitz, Ethan Miller, Jared Spataro, Spataro, , Joe Blow, Joe, Nadella, Gary Marcus, Marcus, Wile, Coyote, Brontë, Judson Althoff, Jason Zander, Zander, We've, OpenAI, Tasos Katopodis, Steve Jobs Organizations: Microsoft, Venture, Getty, Goldman, BI, Fortune, Excel, Lumen Technologies, Honeywell, Gartner, Wall Street, Initiative, Department of Homeland Security, Employees, San Francisco, Software, Apple, Jobs Locations: Microsoft's, Copilot, New York City
Elon Musk has added Microsoft as a defendant to an amended lawsuit against OpenAI. The suit, which also adds Reid Hoffman as defendant, accuses Microsoft and OpenAI of forming a monopoly. AdvertisementThe suit describes Microsoft's partnership with OpenAI as a "de facto merger" and said, "Microsoft is now OpenAI, and OpenAI, Microsoft." The amended lawsuit is the latest escalation between longtime rivals Musk and Sam Altman, the CEO of OpenAI. Microsoft, OpenAI, and Hoffman didn't immediately respond to requests for comment from Business Insider, made outside normal working hours.
Persons: Elon Musk, Reid Hoffman, OpenAI, , Shivon Zilis, Zilis, Musk, Mustafa Suleyman, Sam Altman, cofounders Altman, Greg Brockman, SoftBank, Navneet Govil, Govil, BI's Hasan Chowdhury, Hoffman didn't, Hoffman Organizations: Microsoft, OpenAI, Service, Bloomberg, New York Times, OpenAI's San, Financial Times, Business Locations: Neuralink, Northern California, OpenAI's, OpenAI's San Francisco
It was is the first major release from Microsoft's new consumer AI org, under Mustafa Suleyman. It was the first major product release from Mustafa Suleyman's new Microsoft AI group, and it's had a mixed reception so far. AdvertisementHigh expectationsMicrosoft hired Suleyman in March to oversee consumer AI products such as the Bing search engine and the Copilot AI chatbot . For instance, Suleyman's consumer Copilot app is separate from an AI Copilot tool that Microsoft offers as part of its M365 suite of business software. User feedbackIn the public App Store reviews, users complained about several specific issues that have arisen since the consumer AI Copilot app was updated Oct. 1.
Persons: Mustafa Suleyman, , Mustafa Suleyman's, it's, Suleyman, Susanne Franz, Divya Kumar, Kumar Organizations: Microsoft, Service, Business, Copilot
Microsoft disclosed an equity investment in OpenAI for the first time, SEC filings show. "We have an investment in OpenAI Global, LLC ("OpenAI") and have made total funding commitments of $13 billion," Microsoft wrote in the SEC filing on Wednesday. Related storiesIn a previous SEC filing, Microsoft described the nature of its relationship with OpenAI as a partnership rather than an equity investment. "We have a long-term partnership with OpenAI, a leading AI research and deployment company," Microsoft wrote in its annual SEC filing from late July. In the July filing, Microsoft listed OpenAI as a competitor for the first time.
Persons: OpenAI, , Francine McKenna, Sam Altman, McKenna, Microsoft's, Copilot Organizations: Microsoft, SEC, Service, OpenAI, supercomputing Locations: OpenAI
Microsoft disclosed equity investment in OpenAI for the first time, SEC filings show. AdvertisementMicrosoft disclosed an equity investment in OpenAI for the first time, according to its latest SEC filings. "We have an investment in OpenAI Global, LLC ("OpenAI") and have made total funding commitments of $13 billion," Microsoft wrote in the SEC filing on Wednesday. In previous SEC filings, Microsoft described the nature of its relationship with OpenAI as a partnership rather than an equity investment. "Going from 'partnership' to 'equity method investment' disclosure, including that losses are being recorded for their share, is a big change," McKenna added.
Persons: OpenAI, , Francine McKenna, McKenna, Amy Hood, Copilot Organizations: Microsoft, SEC, Service, OpenAI, supercomputing Locations: OpenAI
The company's 10-year IVAS contract to make goggles for the Army is worth up to $22 billion. HoloLens historyMicrosoft's HoloLens device was unveiled in 2015. While the 10-year IVAS contract was expected to be worth as much as $22 billion, it suffered delays and has been plagued by quality and performance problems . AdvertisementIn September, Microsoft tapped Anduril to help with its military contract. Palmer Luckey, a virtual-reality pioneer who founded Anduril, recently described the IVAS contract as his "top priority."
Persons: , That's, that's, It's, HoloLens, Alex Kipman, Kipman, Panos Panay, Palmer Luckey, Ashley Stewart Organizations: Microsoft, Service, US Army, US Department of Defense, Department of Defense, Google, BI, Amazon, Meta, Apple, Labs, Bloomberg, Breaking Defense Locations: IVAS
Microsoft told customers that a software bug caused inconsistent collection of log data. The bug affected key security products, including Microsoft Sentinel and Entra. Advertisement"This issue did not impact the uptime of any customer-facing services or resources -- it only affected the collection of log events. Microsoft Sentinel, a security information and event-management product, was also impacted, along with Microsoft Defender for Cloud and Microsoft Purview, a data loss prevention product. "Microsoft Sentinel customers may have experienced potential gaps in security related logs or events, possibly affecting customers' ability to analyze data, detect threats, or generate security alerts," the update warned.
Persons: , Spokespeople Frank Shaw, Jill Austin, It's, Satya Nadella Organizations: Microsoft, Microsoft Sentinel, Service, Business, Microsoft Defender, Cloud, WE Communications, Futures Initiative, Department of Homeland Security, BI
In today's big story, what you need to know about tonight's vice presidential debate , and why it's worth paying attention to. The big storyUp for debateDrew Hallowell/Getty Images; Andrew Harnik/Getty Images; Brandon Bell/Getty Images; Rebecca Zisser/BIOhio Sen. JD Vance and Minnesota Gov. ET for an uncharacteristically important vice presidential debate , write Business Insider's Brent D. Griffiths and John L. Dorman. Thanks to a hot streak at Miu Miu, Prada has done what few luxury retailers have been able to do this year: grow. In short, it doesn't get trendier than Miu Miu — and trendy is good for business.
Persons: , Drew Hallowell, Andrew Harnik, Brandon Bell, Rebecca Zisser, JD Vance, Tim Walz, Insider's Brent D, Griffiths, John L, Dorman, Donald Trump, Kamala Harris aren't, Vance, Walz, hasn't, Brent, Trump's, There's, Harris, Joe Biden's, Matt Stroshane, Tyler Le, Blackstone, Getty, Justin Sullivan, Nvidia's, Jensen, Mira Murati, Natalie Ammari, That's, Miu Miu, Prada, Jimmy Carter, Mark Rutte, Jens Stoltenberg, Claudia Sheinbaum, Elliott Hill, Mike Johnson, Dan DeFrancesco, Jordan Parker Erb, Hallam Bullock, Milan Sehmbi, Amanda Yen Organizations: Business, Service, Microsoft, Getty, Ohio Sen, Minnesota Gov, CBS, Netflix, Republican, UBS, Venture, Murati, Consulting, Nike, NYSE Locations: Minnesota, Silicon, New York, London
A Microsoft exec reassured staff it wouldn't mandate an office return unless productivity dropped. Microsoft recently pitched hybrid work as a way to boost productivity and retain employees. AdvertisementAfter Amazon ordered corporate workers back to the office five days a week, a Microsoft executive assured employees the software giant had no plans to follow its rival — unless productivity slowed. Microsoft has a flexible policy that lets most employees work remotely. A Microsoft spokesperson confirmed the company's flexible-work policy hadn't changed but did not comment further on Monday.
Persons: , Scott Guthrie, Keith Boyd, hadn't Organizations: Microsoft, Service, Amazon, Business
The doc includes more than 500 submissions from people who identified themselves as Microsoft employees in the US. The move came in response to a growing number of its workers feeling underpaid compared to Microsoft's tech peers like Amazon . AdvertisementAs a reminder, this pay data is based on Microsoft employees' self-reporting, so it's not a complete picture. However, the pay gap between Microsoft AI and the rest of the company is undeniable. These are the 100 most-used AI apps, according to a top VC.
Persons: , Chelsea Jia Feng, Insider's Ashley Stewart, Ashley, Satya Nadella, Drew Angerer, Mustafa Suleyman, it's, they're, Tyler Le, Jerome, Jerome Powell's, Goldman Sachs, Jamie Dimon's, Dimon, Ned Davis, Justin Sullivan, Andreessen Horowitz, Jenny Chang, Rodriguez, Jack, Jerome Powell, Sabrina Carpenter, Dan DeFrancesco, Jordan Parker Erb, Hallam Bullock, Milan Sehmbi, Amanda Yen Organizations: Service, Microsoft, Business, Microsoft Microsoft, Getty, Bloomberg Creative, JPMorgan, Treasury, Ned Davis Research, Big Tech, RBC Capital Markets, Consumer, Engineers, BI Locations: Washington, New York, London
Microsoft employees recently shared their pay details in a spreadsheet viewed by Business Insider. BI analyzed the data for software engineers working at Microsoft. AdvertisementHundreds of Microsoft employees recently shared details about their pay and promotions in a spreadsheet viewed by Business Insider. BI analyzed more than 500 submissions from those who identified themselves as Microsoft employees in the US. BI analyzed the data to calculate the average compensation, raises, and bonus percentages for software engineers in the US this year by level.
Persons: , Mustafa Suleyman, Cash Organizations: Microsoft, Business, Service, Business Insider, Employees, BI
Mark Cheffo, a Dechert partner representing Microsoft, sent a letter Tuesday to attorney David Boies of Boies Schiller Flexner. Boies represents Delta and had sent letters on behalf of the airline to CrowdStrike and Microsoft. Cheffo wrote in his response that Microsoft empathizes with Delta and its customers on the impact of the CrowdStrike incident. Cheffo wrote that Microsoft offered to help Delta for free. Cheffo described a letter on July 22, from Microsoft to a Delta employee, offering help.
Persons: Ed Bastian, CNBC's, Mark Cheffo, David Boies, Boies Schiller, Boies, Hossein Nowbar, Cheffo, Delta, Satya Nadella, Bastian, CrowdStrike, George Kurtz Organizations: Microsoft, Delta Air Lines, Delta, IBM, Web Services Locations: Boies, Delta, Atlanta
Microsoft also claimed Delta turned down help after the CrowdStrike bug led to “blue screens of death” on Windows devices. Microsoft, CrowdStrike and Delta have been in a war of words since the airline hired a high-profile attorney to seek compensation from Microsoft and CrowdStrike. Delta CEO Ed Bastian lashed out at CrowdStrike in a CNBC interview last week and said the computer problems cost Delta $500 million. While other airlines were quick to resume normal operations after the CrowdStrike outage, Delta was forced to cancel about 30% of its schedule over those five days, leaving an estimated half-million passengers stranded. Free consulting advice to help us,” said the Delta CEO in an interview on CNBC.
Persons: cancelations, Delta, Ed Bastian, CrowdStrike, Mark Cheffo, , , Satya Nadella, Bastian, you’ve, ” Bastian, David Boies, George Kurtz, Michael Carlinsky, , CNN’s Chris Isidore Organizations: New, New York CNN, Microsoft, Delta Air Lines, CNBC, Delta, IBM, CNN, CrowdStrike Locations: New York, CrowdStrike, Delta
download the appSign up to get the inside scoop on today’s biggest stories in markets, tech, and business — delivered daily. This story is available exclusively to Business Insider subscribers. AdvertisementMicrosoft has reportedly decided to block employees from using Android devices to access its corporate platforms because Google's mobile services, including its Google Play app store, are unavailable in China. That leaves Apple's app ecosystem as the only place for Microsoft employees in China to download and use the Microsoft Authenticator and Identity Pass apps, according to the report. AdvertisementA Microsoft spokesperson previously told Business Insider that "recent events have demonstrated a need to adopt a new culture of engineering security in our own networks."
Persons: , Charlie Bell Organizations: Service, Bloomberg, Microsoft, Apple, Business, Future Initiative, Google, Android, US, State Department Locations: China
Read previewAn internal Microsoft tracking tool has revealed which executives AI CEO Mustafa Suleyman is working with most during his first few months on the job. Microsoft in March hired Suleyman , the head of startup Inflection AI and a cofounder of AI pioneer DeepMind, to be CEO of a newly formed Microsoft AI group. The organization is responsible for consumer AI products such as Microsoft's Copilot AI chatbot and the Bing search engine. Kevin Scott, Microsoft chief technology officerKevin Scott MicrosoftKevin Scott is Microsoft's chief technology officer and executive vice president of AI. Caitlin McCabe, CEO chief of staffMcCabe is Satya Nadella's chief of staff.
Persons: , Mustafa Suleyman, Suleyman, Karén Simonyan, Yusuf Mehdi, Microsoft Nick Adams, Reuters Mehdi, Kevin Scott, Kevin Scott Microsoft Kevin Scott, He's, Scott, Kevin, Satya Nadella, Amy Hood, Phillip Faraone, Hood, Rajesh Jha, Jha wasn't, Jha, Caitlin McCabe, McCabe, Satya Nadella's, She's, Nadella, Jon Tinter, Chris Young, Tinter Organizations: Service, Microsoft, Business, Reuters, OpenAI
Fewer Microsoft employees believe they get a "good deal: from working there. The annual "Employee Signals" survey showed a drop from 69% to 62% in positive responses. AdvertisementFewer Microsoft employees believe they are getting a "good deal" by working at the company, according to results of annual surveys viewed by Business Insider. In Microsoft's annual poll called "Employee Signals," 62% of employees this year answered favorably to a question about whether they get a "good deal at Microsoft (i.e. This story is available exclusively to Business Insider subscribers.
Persons: Organizations: Microsoft, Service, Business
Microsoft will evaluate its employees' cybersecurity contributions in reviews that will factor into their compensation, Brad Smith, the company's vice chair and president, said ahead of a Thursday U.S. House committee hearing on the software maker's security practices. The changes represent part of Microsoft's efforts to address concerns about how much it's doing to protect its clients' data. For the current fiscal year, these high-ranking executives might see cybersecurity-related impacts reflected in their pay. "The Board also decided that for the current fiscal year, which ends on June 30, the Compensation Committee will consider explicitly each SLT member's cybersecurity performance when it makes its annual assessment of the executive's performance," Smith wrote. WATCH: Microsoft Security VP Vasu Jakkal talks cybersecurity with Jim Cramer
Persons: Brad Smith, Smith, Satya Nadella, Vasu Jakkal, Jim Cramer Organizations: Microsoft, U.S ., Department of Homeland Security, Homeland Security, cybersecurity, YouTube
Read previewMicrosoft is planning AI computing resources for a LinkedIn Copilot, according to an internal document. The planning document, viewed by Business Insider, lists "LinkedIn" among existing Copilots like GitHub, Security, and Azure. It's unclear what the reference to LinkedIn Copilot specifically means. However, the AI computing resources planned for LinkedIn Copilot in the document suggest bigger plans than the existing AI tools, a person familiar with the planning said. There has so far been no mention of a LinkedIn Copilot.
Persons: , Elon Musk Organizations: Service, Business, Microsoft, LinkedIn Copilot, LinkedIn, Elon, Meta
Read previewOpenAI's fight with Scarlett Johansson isn't just a PR disaster (and a big one at that). Most of all, it shows there's just really, really bad judgment going on at the highest levels of Sam Altman's company. But everyone immediately noticed that the "Sky" voice that ended up on ChatGPT reminded them of ScarJo. And then Sam Altman, in one of the greatest self-own moves of the generative AI era, tweeted out "her" during the product demo last week. The OpenAI team used a Scarlett Johansson sound-alike voice — also completely avoidable.
Persons: , Scarlett Johansson isn't, there's, Sam Altman's, ScarJo, Johansson, OpenAI, Scarlett Johansson, Sam Altman, wasn't, Johansson's, Altman, it's, Ilya Sutskever Organizations: Service, Business, Hollywood, SAG, CNN, Reuters, Marvel, tech's, Facebook, Microsoft, eventual Locations: Turkey
CNN —Microsoft has asked at least 100 of its employees in China to consider moving to other countries, according to Chinese state media reports. Microsoft employees, mostly involved with cloud computing, were recently offered the opportunity to work in the United States, Australia or Ireland, among other countries, state-run outlet The Paper said in a report Wednesday, citing an unnamed source. The Wall Street Journal reported Thursday that Microsoft asked as many as 800 employees — mostly engineers with Chinese nationality working on cloud computing and AI — to consider relocating. In a statement reported by Reuters, Microsoft (MSFT) said providing internal opportunities for some employees was part of its regular business and the company remained committed to China. In recent months, the United States has also enlisted its allies in Europe and Asia in restricting sales of advanced chipmaking equipment to China.
Persons: , Biden, Joe Biden Organizations: CNN, Microsoft, Street, The, Reuters, Microsoft Research Locations: China, Beijing, Washington, United States, Australia, Ireland, Europe, Asia
Microsoft is building its own AI model dubbed MAI-1, The Information reported. It's a sign Microsoft is ready to depend less on the ChatGPT maker as the AI wars heat up. AdvertisementMicrosoft is reportedly working on its own AI model separately from OpenAI — a chance for CEO Satya Nadella to prove his company doesn't need the ChatGPT maker to get ahead in the AI wars. Microsoft is working on building an in-house large language model model it calls MAI-1, The Information reported earlier this week. That's on top of the smaller, less advanced models Microsoft is developing for smartphone apps, reflecting the tech titan's multi-pronged approach to developing advanced AI.
Persons: Mustafa Suleyman, It's, , Satya Nadella, Nadella, Google's DeepMind, Kevin Scott, Scott, it's, Microsoft didn't Organizations: Microsoft, Service, MAI, Meta, Business, Microsoft's Locations: ChatGPT, Seattle
Read previewMicrosoft reorganized teams under Jared Spataro, its head of "AI at Work," shifting focus to its Copilot AI products and reducing the number of employees working on its Teams chat app, according to an excerpt of an internal memo shared with Business Insider. "In early 2022, we recognized the pandemic as a once-in-a-generation opportunity and we surged on Teams to win," Spataro wrote. AdvertisementMicrosoft spokesman Frank Shaw confirmed Spataro is putting more resources behind Copilot, but said Teams remains a core priority and Copilot is a part of Teams. Copilot for Teams, Shaw said, is the company's most used and loved Copilot according to customer surveys and research and will continue to be a focus of future investments. Microsoft is leaning into the potential of its new Copilot tools, built on OpenAI's GPT models, which so far have mixed feedback from customers.
Persons: , Jared Spataro, Spataro, Colette Stallbaumer, Frank Shaw, Shaw, OpenAI's, Ashley Stewart, Axel Springer Organizations: Service, Microsoft, Business
download the app Email address Sign up By clicking “Sign Up”, you accept our Terms of Service and Privacy Policy . On the agenda today:AdvertisementBut first: The effects of the fatal bridge collapse in Baltimore will be felt for months. ET Tuesday, the 984-ft long container ship Dali crashed into the Francis Scott Key Bridge in Baltimore, bringing it down. AdvertisementNow, China is in a similar situaJtion as Japan once was, as it stares down a property market collapse. But Japan's recovery won't be easy to replicate for China, which has resisted stimulus packages and faces a difficult trade market.
Persons: , Tim Cook's, Francis Scott Key, Tasos Katopodis, Dali, It's, Sam Altman, Kent Nishimura VCs, Altman, Sam Altman's, Jenny Chang, Rodriguez, I'm, Hannes P Albert, Chelsea Jia Feng, ChatGPT, Mark Zuckerberg Organizations: Business, Service, Apple, OpenAI's, Getty Images, Microsoft Locations: Baltimore, Port, London, China Japan, China, Japan
It's sentencing day for Sam Bankman-Fried
  + stars: | 2024-03-28 | by ( Dan Defrancesco | ) www.businessinsider.com   time to read: +6 min
In today's big story, disgraced crypto executive Sam Bankman-Fried finds out how long he's going to prison . Sam Bankman-Fried, the ex-CEO of FTX and former face of crypto, will be sentenced in a Manhattan courtroom today. An FTX debtor lawyer told the bankruptcy court that FTX customers and creditors "will eventually be paid in full." AdvertisementGetty Images; Alyssa Powell/BIBut according to some, FTX customers getting their money back is despite SBF, not because of him. Almost a third of young people reported using ChatGPT "for tasks at work."
Persons: , Sam Bankman, Fried, Chelsea Jia Feng, Lewis Kaplan, E, Jean Carroll, Donald Trump, Insider's Jacob Shamsian, FTX, Alyssa Powell, John J, Ray III, SBF, What's, Bernstein, Toni Sacconaghi, they've, Dan DeFrancesco, Hallam Bullock, George Glover, Grace Lett Organizations: Business, Service, Prosecutors, Big Tech, Companies, Pew, ChatGPT, Microsoft, League Baseball's Locations: Manhattan, New York, London, Chicago
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