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☆ Microsoft's Copilot has an oversharing problem. The company is trying to help customers fix it.
▼ + stars: | 2024-11-21 | by ( Ashley Stewart | ) www.businessinsider.com time to read: +3 min

Copilot's indexing of internal data led to oversharing of sensitive company information. Some corporate customers delayed Copilot deployment due to security and oversharing concerns. On Tuesday, Microsoft released new tools and a guide to help customers mitigate a Copilot security issue that inadvertently let employees access sensitive information, such as CEO emails and HR documents. These updates are designed "to identify and mitigate oversharing and ongoing governance concerns," the company explained in a new blueprint for Microsoft's 365 productivity software suite. AdvertisementAs a result, some customers have deployed Copilot, only to discover that it can enable employees to read an executive's inbox or access sensitive HR documents.

Persons: Copilot, overshares, Microsoft's Copilot, Joe Blow, Joe Organizations: Microsoft, Business

☆ Activist ValueAct is poised to trim fat and help boost profits at Meta Platforms. Here’s how
▼ + stars: | 2024-11-16 | by ( Kenneth Squire | ) www.cnbc.com time to read: +8 min

Now, ValueAct has engaged another titan of the market, Meta Platforms, announcing an approximately $1 billion dollar position in the company. With the stock price up about 56% in 2024, ValueAct still sees significant untapped value in Meta. ValueAct has shown at Microsoft and Salesforce that it is very good in helping companies trim fat and build muscle. The AI spending, while concerning to some in the market, can be the muscle that strengthens Meta's core FoA business. It should more than justify Meta's AI spend.

Persons: ValueAct, Mason Morfit, Mark Zuckerberg, OpenAI's GPT, Meta, Martha Stewart Living, Ken Squire Organizations: Reality Labs, Facebook, Microsoft, Meta, RL, Spotify, OpenAI, Adobe, New York Times, Expedia, Century Fox, KKR, 13D Locations: Salesforce

☆ Exclusive: Amazon's AI chatbot Q is entering enemy turf by integrating with Microsoft's Office 365
▼ + stars: | 2024-11-14 | by ( Eugene Kim | ) www.businessinsider.com time to read: +3 min

Amazon plans to integrate its AI chatbot Q with Microsoft's Office 365 service. Amazon Q, launched in April, faces competition from Microsoft's own Copilot AI assistant. At the moment, most Q users access the Amazon AI chatbot through its website, or messaging apps like Slack and Teams. It's part of a set of new Q features Amazon is working on, including a browser extension, the document said. This year alone, he said, Amazon Q has "resolved over 1 million internal Amazon developer questions," saving more than 450,000 hours of work.

Persons: —, Patrick Neighorn, Q, Matt Garman Organizations: Microsoft's, Service, Microsoft, Business, Excel, Amazon, AWS, Gartner, LinkedIn Locations: Microsoft's

☆ OpenAI's splashy purchase of a 4-letter domain name is a smart play
▼ + stars: | 2024-11-08 | by ( Jaures Yip | ) www.businessinsider.com time to read: +4 min

Analysts say the move strengthens OpenAI's global reach and consumer product positioning. AdvertisementOpenAI's splashy acquisition of a four-letter domain name is a smart strategic play, branding experts told Business Insider. The domain was previously owned by HubSpot founder and CTO Dharmesh Shah, who confirmed that he sold the domain to OpenAI after buying it in 2023. BREAKING NEWS: Secret acquirer of $15+ million domain chat .com revealed and it's exactly who you'd think. "Strategy-wise, I think that for ChatGPT and OpenAI, purchasing a domain like this marks its shift toward a very global audience."

Persons: OpenAI, Dharmesh Shah, —, Sam Altman, Shah, it's, Margarita Polishchuk, Gil Luria, Davidson, Nicole Ferry, ChatGPT, Polishchuk Organizations: Service, HubSpot, Business, Amazon, Google, D.A, Sullivan NYC Locations: OpenAI, Clay

☆ OpenAI's splashy purchase of a 4-letter domain name is a smart play, brand pros say
▼ + stars: | 2024-11-08 | by ( Jaures Yip | ) www.businessinsider.com time to read: +4 min

OpenAI acquired the URL "chat.com," which now redirects to ChatGPT. Analysts say the move strengthens OpenAI's global reach and consumer product positioning. AdvertisementOpenAI's splashy acquisition of a four-letter domain name is a smart strategic play, branding experts told Business Insider. BREAKING NEWS: Secret acquirer of $15+ million domain chat .com revealed and it's exactly who you'd think. "Strategy-wise, I think that for ChatGPT and OpenAI, purchasing a domain like this marks its shift toward a very global audience."

The Pixel 9 Pro and Pixel 9 Pro XL are enhanced versions of the excellent Pixel 9. The new camera oval on the Pixel 9 Pro phones juts out more than the rear cameras of previous Pixel phones. The Pixel 9 Pro XL (left) has a 6.8-inch display, while the Pixel 9 Pro (right) has a 6.3-inch display. The Pixel 9 Pro XL, with a 6.8-inch display, is a no-brainer for anyone who prefers larger Google Pixel phones or larger Android phones. See our guides to the best Pixel 9 Pro XL cases and best Pixel 9 Pro cases for extra protection.

Persons: Google's, Antonio Villas, Rose, Hazel, it's, Villas, VRR, I'd, I'm, Max, ultrawide, you've, Gemini, It's, you'd Organizations: Business, Google, Pro XL, Amazon, Verizon, XL, Gemini, Boas, Apple, Samsung, Qualcomm, Samsung Galaxy, Galaxy

☆ Interview: Salesforce CEO Marc Benioff bashes Microsoft as generative AI threatens his company's CRM lead
▼ + stars: | 2024-10-24 | by ( Ashley Stewart | ) www.businessinsider.com time to read: +7 min

In a Business Insider interview this week, he let loose again, blasting Microsoft's Copilot AI assistant, while touting the Salesforce AI agents that are rolling out soon. In the interview with BI, Benioff focused on Salesforce's continued lead in the CRM market, rather than Microsoft's creeping gains. Generative AI may change CRMGenerative artificial intelligence may be a new challenge to Salesforce and especially its lead in CRM software. He cited CRM software, which replaced the physical Rolodex and helped salespeople keep in better touch with their contacts. It helps companies create their own AI agents to assist with tasks such as customer service and sales.

Persons: —, Marc Benioff isn't, Benioff, Copilot, Salesforce's, Rishi Jaluria, salespeople, Salesforce, Jaluria, It's, Morgan Stanley, Einstein, Agentforce Organizations: Microsoft, Salesforce's, Service, IDC, RBC Capital Markets

☆ BlackRock unveils active fund that aims to track changing AI trade over time
▼ + stars: | 2024-10-22 | by ( Jesse Pound | In Jesse-Pound | ) www.cnbc.com time to read: +3 min

Tony Kim, head of the fundamental equities technology group at BlackRock , is helming a new AI-focused fund launching on Tuesday. The top holdings in the ETF at launch are some of biggest names in the AI trade, including Nvidia and Microsoft . The AI Trade The excitement around the AI trade may have recently lost some of its luster for short-term traders. The valuations of some of the trendy AI stocks have also been a worry for some investors since AI took off with the introduction of ChatGPT in late 2022 . BlackRock is launching a similar fund in an ETF wrapper on Tuesday, the iShares Technology Opportunities Active ETF (TEK), with Kim as one of the managers.

Persons: Tony Kim, Kim, What's, —, TEK Organizations: BlackRock, Innovation, Tech, ETF, Nvidia, Microsoft, Astera Labs, Hitachi, Nasdaq, Apple, BlackRock Technology, Fund, BAI Locations: BlackRock

☆ Salesforce CEO Marc Benioff slams Microsoft's Copilot again, calling it 'disappointing'
▼ + stars: | 2024-10-17 | by ( Jyoti Mann | ) www.businessinsider.com time to read: +4 min

Marc Benioff criticized Microsoft's Copilot again, calling it "disappointing" and inaccurate. The Salesforce CEO slammed Microsoft's AI assistant in an X post, saying, "It just doesn't work." AdvertisementMarc Benioff has criticized Microsoft's AI assistant, Copilot, for the second time in as many months. The Salesforce chief called Copilot "disappointing" in a post on X. Salesforce has launched its own AI assistant called Einstein Copilot. On both occasions, Benioff compared Microsoft's Copilot to Clippy — the discontinued animated paperclip that offered suggestions in applications including Word.

Persons: Marc Benioff, Microsoft's Copilot, Microsoft's, —, Copilot, Salesforce, Einstein, Clippy, Benioff, Gartner, Microsoft didn't Organizations: Service, Gartner, Microsoft, Business

☆ Bill Gates shares his 3 biggest concerns about AI
▼ + stars: | 2024-09-30 | by ( Sarah Jackson | ) www.businessinsider.com time to read: +4 min

AdvertisementBill Gates is a self-described optimist about the future of AI, but the tech still raises a few key concerns for him. Experts have warned AI models can be abused for purposes like carrying out scams or cyberattacks or spreading misinformation , among other things. Besides Gates, other business leaders have also expressed concerns about AI and an interest in more regulation and guardrails on the technology. Many share some of Gates' concerns. Looking more at the present, Gates has said he uses AI in his own life to summarize meetings he attends.

Persons: Bill Gates, —, Kara Swisher, Gates, Joe Biden's, Goldman Sachs, HubSpot, — it's, you've, Michael Schwarz, Sam Altman, Microsoft's Organizations: Microsoft, Service, AIs, cybercrime Locations: bioterrorism

☆ How we're thinking about 7 portfolio stocks with ties to OpenAI after its latest shakeup
▼ + stars: | 2024-09-26 | by ( Morgan Chittum | ) www.cnbc.com time to read: +11 min

We're taking a keen interest because several stocks in the Club portfolio have ties to the startup behind ChatGPT. Co-founder Ilya Sutskever, who had been chief scientist, also left earlier this year and launched a new AI startup. Microsoft Microsoft got the first-mover advantage among big tech firms because of its early investment in OpenAI. As of now, we still haven't heard much about Lilly's exact plan to utilize OpenAI's technology. OpenAI CEO Sam Altman speaks during the Microsoft Build conference at Microsoft headquarters in Redmond, Washington, on May 21, 2024.

Persons: OpenAI, Sam Altman's, There's, Mira Murati, she's, Bob McGrew, Barret Zoph, Altman, Ilya Sutskever, it's, here's, ChatGPT, Jim Cramer, Jim, That's, —, OpenAI's, Jensen Huang, Nikesh Arora, Morgan Stanley Morgan Stanley, Morgan, Eli Lilly Eli Lilly, Eli Lilly's, Einstein, Marc Benioff, Jim Cramer's, Sam Altman, Jason Redmond Organizations: Club, Microsoft, Nvidia, Reuters, CNBC, Apple Intelligence, Apple, Bloomberg News, Street, Microsoft Microsoft, Blackwell, Palo, Palo Alto Networks, Employees, OpenAI, Barclays, Jim Cramer's Charitable, AFP, Getty Locations: OpenAI, Redmond, Washington, Palo Alto, Redmond , Washington

☆ Microsoft just punted on a big AI decision. It could be a bad sign.
▼ + stars: | 2024-09-26 | by ( Ashley Stewart | ) www.businessinsider.com time to read: +5 min

Read previewMicrosoft has pressed pause on a major AI overhaul of its popular 365 software suite, according to people familiar with the matter. CEO Satya Nadella and his senior leadership team held executive reviews this summer to consider options that included repackaging new AI features into existing licenses or creating a more expensive bundle with AI capabilities. Other changes Microsoft is considering for its 365 software bundles is a new suite just for security features, the people also said. In recent months, some customers and investors have begun to question the value of generative AI technology, including Microsoft's Copilot AI assistant tool. That's in addition to the monthly cost of Microsoft's 365 software bundles.

Persons: —, Satya Nadella, OpenAI's, It's, Judson Althoff Organizations: Service, Business, Microsoft, Chief, Vodafone, Amgen, Microsoft's Productivity, Processes

☆ Microsoft CEO: Ignore 'conventional wisdom' about AI—it can already help you be more productive at work
▼ + stars: | 2024-09-25 | by ( Megan Sauer | ) www.cnbc.com time to read: +3 min

Microsoft CEO Satya Nadella is defending the role of artificial intelligence — particularly in the workplace — like it's his job. AI can help people boost their productivity right now, Nadella said during a virtual appearance at the Fast Company Innovation Festival 2024 last week. Longer-term, it could help take on roles, even involving decision-making, across "healthcare or in finance or any other domain," he said. All that money has yet to yield a tool that actually helps most businesses earn more revenue, the Goldman Sachs report said. Plus, sign up for CNBC Make It's newsletter to get tips and tricks for success at work, with money and in life.

Persons: Satya Nadella, Nadella, Microsoft's, —, Goldman Sachs, Jim Covello, Gary Marcus, CNBC's, Marcus, you'll Organizations: Fast, Microsoft, New York University, Workforce, CNBC

☆ Marc Benioff dismisses Microsoft's Copilot AI as the next 'Clippy'
▼ + stars: | 2024-09-22 | by ( Katie Balevic | ) www.businessinsider.com time to read: +1 min

Salesforce CEO Marc Benioff compared Microsoft's Copilot to Office's much-maligned "Clippy." Go to newsletter preferences Thanks for signing up! AdvertisementIt's unclear which assistant should be more offended: Microsoft Copilot or Microsoft Office's Clippy. Benioff dismissed Microsoft's Copilot AI features during an interview in the midst of his company's annual Dreamforce conference in San Francisco. "We all know now that Microsoft Copilot is basically the new Microsoft Clippy, that customers have not gotten value from it," Benioff said during an interview with Bloomberg.

Persons: Marc Benioff, Copilot, Benioff, Salesforce, —, Microsoft's Organizations: Service, Microsoft, Bloomberg, Business Locations: San Francisco

☆ 6 things from my San Francisco trip reveal which stocks are AI winners
▼ + stars: | 2024-09-22 | by ( Jim Cramer | ) www.cnbc.com time to read: +14 min

Almost everyone else seems to want to deploy AI in some meaningful way but don't seem to know how. It's available on HP 's AI personal computers right now but hasn't really attracted a lot of interest yet — good for Club company Best Buy 's forward earnings. For some companies, companies like CVS , this is a no brainer. One that can build things or get things or just give you a cup of your coffee. I don't know what will happen to people who are doing this now.

Persons: Jensen Huang, Marc Benioff, Copilot, hasn't, Uber, San Francisco —, Amazon's, Benioff, Benioff's, Agentforce, Tesla, Elon, Donald Trump, Pat Gelsinger, gunning, Lisa Su, Jensen, Su, wasn't, Nvidia's Blackwell, Blackwell, Mike Sievert, Jim Cramer's, Jim Cramer, Jim, Carlos Barria Organizations: Microsoft, Club, Nvidia, Oracle, HP, Devices, AMD, Saks Fifth, CVS, Siemens, Starbucks, Intel, Qualcomm, Arm Holdings, Enterprise, Constellation Energy, GE Vernova, Apple, Mobile, Jim Cramer's Charitable, CNBC Locations: San Francisco, Atlanta, Austin , Texas, Dreamforce, bailiwick, Eaton, Dover, California

☆ Inside Amazon's new AI sales machine: More pressure, more pay, more speed
▼ + stars: | 2024-09-16 | by ( Eugene Kim | ) www.businessinsider.com time to read: +11 min

AdvertisementThese AWS staffers were asked to find at least one sales opportunity each month for Q, Amazon's AI assistant, and Bedrock, the company's AI platform. AdvertisementMany AWS sales teams have new performance targets tied to AI products. AdvertisementHitting these goals is important for Amazon employees because that can result in higher performance ratings, a key factor in getting a raise or promotion. The "Find One, Launch One, Ramp One" initiative includes AWS sales architects. More pressure but also more rewardsAmazon is also doling out bonuses and other forms of potentially higher pay for AI sales success.

Persons: —, Matt Garman, salespeople, AWS's, Garman, Microsoft Satya Nadella, Justin Sullivan, Q, hasn't Organizations: Service, North, Business, AWS, Messaging, Amazon, Microsoft, Google, BI, there's, Amazon Connect Locations: North America

☆ Insider Today: Undercover millionaires
▼ + stars: | 2024-09-08 | by ( Dan Defrancesco | ) www.businessinsider.com time to read: +6 min

This story is available exclusively to Business Insider subscribers. AdvertisementIn fact, Business Insider spoke with several millionaires who achieved their riches without using get-rich-quick tricks. Matt Harrison Clough for BITo banner, or not to bannerThe LinkedIn Open to Work banner makes some job seekers feel embarrassed. Amazon, Tyler Le/BIAmazon's AI conundrumAmazon's big new AI product is off to a rocky start. AdvertisementMessages and an internal memo seen by Business Insider show AWS employees raising concerns about the AI chatbot's performance.

Persons: —, Kevin O'Leary, Jim Harbaugh, Will Aaron Rodgers, that's, it's, Natalie Ammari, aren't, Matt Harrison Clough, Tyler Le, Jenny Chang, Rodriguez, Hemant Taneja, Commure, Steve Eisman Organizations: Service, Business, NFL, Kansas City Chiefs, Los Angeles Chargers, University of Michigan, New York Jets, Netflix, ESPN Bet, BI, Fidelity Locations: New York

☆ AI gadgets have been a bust so far. Apple aims to change that
▼ + stars: | 2024-09-05 | by ( Steve Kovach | ) www.cnbc.com time to read: +8 min

The system is called Apple Intelligence, and it'll be rolling out over the coming months. Apple plans to roll out Apple Intelligence in stages. Plus, app developers will be able tap into Apple intelligence, so you can use it everywhere on your phone. In the PC market, Microsoft's Copilot+ PCs launched this summer, but without their marquee AI feature, Recall. Without Recall, there's not much AI in this batch of AI PCs.

Persons: they've, Nabila Popal, they'll, Canalys, Gerrit Schneemann, Tim Cook, Nic Coury, supercharge Siri, Schneemann, IDC's Popal, Popal, it's, there's, Alex Katouzian, Katouzian, Corie Barry, Jaque Silva Organizations: Microsoft, Meta, Google, Nvidia, Apple, Samsung, Dell, HP, Qualcomm, Apple Intelligence, Will Apple Intelligence, IDC, Counterpoint Technology, Developers Conference, Afp, Getty, Motorola, Gemini Locations: China, U.S, Cupertino , California

☆ Leaked messages show early challenges for Amazon's big AI product and concern about losing customers to Microsoft
▼ + stars: | 2024-09-05 | by ( Eugene Kim | ) www.businessinsider.com time to read: +9 min

Amazon Q, a big new AI product, faces issues such as high costs and lack of features. Neighorn told BI that Amazon had clear pricing for Amazon Q and that customers could use the AWS Pricing Calculator to calculate Amazon Q charges. "Amazon Q only launched in April, and we continue to add new features based on customer feedback," Neighorn said. "Amazon Q has a rapidly growing customer base that is using Q for a variety of use cases." AdvertisementFor now, Amazon CEO Andy Jassy may be the biggest salesperson for Amazon Q.

Persons: —, Q, It's, Slack, Q's, AWS's, Microsoft's Copilot, Patrick Neighorn, Neighorn, Matt Garman, Garman, Andy Jassy, Jassy Organizations: Amazon, Service, Web Services, Business, Microsoft, Google, ChatGPT, BI, Microsoft's Exchange, Bayer, Smartsheet, National Australia Bank, AWS, Q, LinkedIn Locations: North

☆ AI copilots are making internal breaches easier and costlier to defend against
▼ + stars: | 2024-08-23 | by ( Rachel Curry | ) www.cnbc.com time to read: +7 min

At least, that's what data security experts like Matt Radolec, vice president of incident response at data security company Varonis, say. "Copilots have pass-through permissions," Radolec said. There's also value in proceeding at a slow and steady pace with gen AI processes. Instead, Ensono is developing its own tool so the company can better enable and control its data security. Gen AI has made cybersecurity mistakes costlier, and insiders now pose a bigger threat — malicious or otherwise — than ever before.

Persons: Matt Radolec, GitHub, Salesforce's Einstein, Radolec, it's, they've, Shawnee Delaney, Uber, Delaney, Meredith Graham, I'm, Graham, costlier Organizations: Istock, Getty, Vaillance Group, Defense Intelligence Agency, Merck, Microsoft Locations: —

☆ Leaked Microsoft pay data shows how much hundreds of software engineers report making in units like Azure and AI
▼ + stars: | 2024-08-22 | by ( Ashley Stewart | ) www.businessinsider.com time to read: +4 min

Microsoft employees recently shared their pay details in a spreadsheet viewed by Business Insider. BI analyzed the data for software engineers working at Microsoft. AdvertisementHundreds of Microsoft employees recently shared details about their pay and promotions in a spreadsheet viewed by Business Insider. BI analyzed more than 500 submissions from those who identified themselves as Microsoft employees in the US. BI analyzed the data to calculate the average compensation, raises, and bonus percentages for software engineers in the US this year by level.

Persons: —, Mustafa Suleyman, Cash Organizations: Microsoft, Business, Service, Business Insider, Employees, BI

☆ AI's big marketing problem: People don't want to hear about it
▼ + stars: | 2024-08-12 | by ( Lucia Moses | Lara O'Reilly | ) www.businessinsider.com time to read: +7 min

Advertisers love talking about AI, but they face a big problem: consumers are suspicious of the tech and don't want to be bombarded with messaging about it. This issue was on full display at the Olympics, where Google face-planted with an ad for its Gemini AI tool. To date, 575 companies have bought ads to market AI products in 2024, up from 186 in all of 2023. "In the same way, I wouldn't trumpet that my new product was designed in Photoshop, so why would I talk about how my product was designed using AI? One of the top-performing US ads of 2023 came from Adobe, which ran a spot featuring a girl using AI to create a birthday card.

Persons: Iain Thomas, Sora, Josh Campo, Razorfish, Matt Rebeiro, Iris, Rebeiro, System1, Dove, Microsoft's, chatbot —, Thomas, JLo Organizations: Service, Olympics, Google, Business, Sounds, Washington State University, of Hospitality Marketing, Management, Yahoo, Publicis Media, YouTube, Enterprises, Adobe, Cadbury Locations: MediaRadar

☆ Marketers are living in an AI advertising minefield
▼ + stars: | 2024-08-12 | by ( Lucia Moses | Lara O'Reilly | ) www.businessinsider.com time to read: +7 min

This issue was on full display at the Olympics, where Google face-planted with an ad for its Gemini AI tool. "There seems to be this fundamental misunderstanding of what we should be using AI for," said Iain Thomas, who cowrote a book on AI, "What Makes Us Human?," and is a founder of Sounds Fun, an agency that helps marketers harness AI. To date, 575 companies have bought ads to market AI products in 2024, up from 186 in all of 2023. "In the same way, I wouldn't trumpet that my new product was designed in Photoshop, so why would I talk about how my product was designed using AI? One of the top-performing US ads of 2023 came from Adobe, which ran a spot featuring a girl using AI to create a birthday card.

☆ A CIO cancelled a Microsoft AI deal. The reason why should worry the entire tech industry.
▼ + stars: | 2024-07-31 | by ( Ashley Stewart | ) www.businessinsider.com time to read: +1 min

A pharmaceutical company stopped using Microsoft's Copilot AI tool due to high cost and low value. The company used Office 365 Copilot for 500 staff, and found it comparable to middle school presentations. Microsoft is considering repackaging 365 licenses to better monetize AI features amid record capex. That's exactly what happened when an IT executive at a pharmaceutical company tried out Microsoft's Copilot AI features. The chief information officer of this pharma company paid extra to have 500 employees use Office 365 Copilot in the fourth quarter of 2023 and first quarter of 2024.

Persons: — Organizations: Microsoft, Service, pharma, Business

☆ Microsoft says OpenAI is now a competitor in AI and search
▼ + stars: | 2024-07-31 | by ( Jordan Novet | ) www.cnbc.com time to read: +2 min

Microsoft CEO Satya Nadella, right, greets OpenAI CEO Sam Altman during the OpenAI DevDay event in San Francisco on Nov. 6, 2023. In the filing, Microsoft identified OpenAI, the creator of the ChatGPT chatbot, as a competitor in AI offerings and in search and news advertising. Microsoft CEO Satya Nadella reportedly wasn't briefed before OpenAI's board pushed out CEO Sam Altman in November. Suleyman, who had co-founded and led startup Inflection AI, was named CEO of a new unit called Microsoft AI, and several Inflection employees joined him. WATCH: OpenAI announces a search engine called SearchGPT

Persons: Satya Nadella, Sam Altman, OpenAI, It's, it's, wasn't, Altman, Nadella, Mustafa Suleyman, Suleyman, Sam Organizations: Microsoft, Apple, Google, Meta, OpenAI, Bing, CNBC, New York Times Locations: San Francisco, OpenAI

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