The 63-year-old is the president and CEO of Washington D.C.-based construction firm McKissack & McKissack, which she started with $1,000 of her own savings in 1990.
It now brings in more than $25 million per year, according to documents reviewed by CNBC Make It.
McKissack credits at least some of that growth to ditching her most toxic habit as a boss: having a short temper.
It's a common habit — 52% of professionals say they've lost their temper on the job, according to a 2018 survey from staffing company Accountemps.
The coach suggested something simple: Start every meeting with a question, instead of diving right in.
Persons:
Deryl, they've, You've, McKissack didn't, McKissack
Organizations:
Washington D.C, CNBC