[1/6] German tourist Kevin Khani and Austrian tourist Georg Riedlbaur use an automated translation window at the Seibu-Shinjuku station in Tokyo, Japan, July 26, 2023.
REUTERS/Kim Kyung-Hoon/File photoTOKYO, July 31 (Reuters) - As Japan enjoys a post-pandemic resurgence in tourism from around the globe, Seibu Railway is testing out an automated translation window to help confused foreigners navigate one of Tokyo's most complex transportation hubs.
Kevin Khani was among foreign travellers who got turned around in the Seibu-Shinjuku station recently and found the VoiceBiz window helpful.
Across the road from the Seibu station is Shinjuku's central Japan Railway (JR) station, which is the busiest in the world, with some 3.6 million people passing through daily.
Weary from a 1 a.m. flight arrival, French tourists Isabelle and Marc Rigaud used the translation window to try to find their way from the Seibu station to the JR station.
Persons:
Kevin Khani, Georg Riedlbaur, Kim Kyung, Harry Potter, Ayano Yajima, Toppan, Isabelle, Marc Rigaud, Tom Bateman, Rocky Swift, Simon Cameron, Moore
Organizations:
Seibu, REUTERS, Japan, Seibu Railway, Seibu Holdings, Kansai International, Japan Railway, Thomson
Locations:
Shinjuku, Tokyo, Japan, TOKYO, United States, Europe, Seibu, Alibaba