Recent Salesforce layoffs impacted salespeople, insiders say.
Salesforce insiders say the company set up its own salesforce for failure ahead of layoffs by using a quota system that penalized top performers with unrealistic goals and difficult accounts.
"Our sales performance process drives accountability," a Salesforce spokesperson said in a statement provided to Insider.
Marc Benioff SalesforceSalespeople describe a stretch-goal quota systemInsiders say the system Salesforce used to evaluate individual sales performance often gave even top salespeople unrealistic goals.
When sales momentum slowed this year, Salesforce reacted first with a hiring slowdown, as Insider reported, and now with layoffs.