On a chilly Wednesday evening in October, the sounds filling Ambre Romero’s home were familiar: her grandchildren unloading the dishwasher, her husband, just off work, watching television.
Ms. Romero was getting ready for her shift serving cocktails at the MGM Grand Detroit, the casino where she has worked since 1999.
Ms. Romero, who has long reddish-brown hair and a wry smile, enjoys the predictability of her nights.
The work is unceasingly social, which is just how Ms. Romero likes it; she’s a former dancer who turned to cocktail serving because it felt like performing.
But Ms. Romero, like so many millions of Americans, has seen her job remade in recent years by the arrival of new technologies automating parts of her work.
Persons:
Romero, Red Bull, she’s, ChatGPT, Goldman Sachs
Organizations:
MGM, Detroit, Red