watch now"Honestly, I think the prompt irritates most people," said Lyn James, owner of Flowers & Cappuccino by Lasting Visions in Bowman, North Dakota.
James said that's why she opted out of the tip screen when she implemented her store's contactless point-of-sale system.
"Small businesses can deactivate the tip screen or customize the amounts they show on the tip screen or just ask customers to skip it," she said.
"I do also understand tips are not 'needed' in all situations."
"I often get asked how much I tip, and I don't," Lynn said of most point-of-sale tip prompts.
Persons:
Lyn James, James, that's, Ted Rossman, We've, Cornell's Lynn, Rossman, Molly Burke, Matt Vizcaino, Lynn, I've
Locations:
Bowman , North Dakota, Birmingham , Alabama