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☆ 'I have no money': Thousands of Americans see their savings vanish in Synapse fintech crisis
▼ + stars: | 2024-11-22 | by ( Hugh Son | ) www.cnbc.com time to read: +9 min

Morris, like thousands of other customers, was snared in the collapse of a behind-the-scenes fintech firm called Synapse and has been locked out of her account for six months as of November. Then she learned how much Evolve Bank & Trust, the lender where her funds were supposed to be held, was prepared to return to her. The crisis started in May when a dispute between Synapse and Evolve Bank over customer balances boiled over and the fintech middleman turned off access to a key system used to process transactions. Synapse helped fintech startups like Yotta and Juno, which are not banks, offer checking accounts and debit cards by hooking them up with small lenders like Evolve. But that would've required more coordination between Evolve and the other lenders that held customer funds than what ultimately happened.

Persons: Oscar Wong, Kayla Morris, Morris, Andreessen Horowitz, Jelena McWilliams, Zach Jacobs, there's, Yotta, Adam Moelis, they've, Jacobs, Andrew Meloan, Meloan, I've, ” Zach Jacobs, McWilliams, McWilliams didn't, Rayburn, Tom Williams, hadn't, Judge Martin Barash, Natasha Craft, they're, Andreatte Caliguire Organizations: Evolve Bank & Trust, Synapse, Evolve Bank, ., CNBC, FedEx, Evolve, Deposit Insurance Corp, U.S, FDIC, Trump, Federal Reserve, Federal Deposit Insurance Corporation, Financial, Prudential Regulators, Megabanks, Depository, CQ, Inc, AMG, Lineage Bank, American Bank, Indiana FedEx Locations: Texas, Tampa , Florida, Yotta, Chicago, California, Mishawaka , Indiana

☆ Banks in Synapse mess make progress toward releasing deposits of stranded fintech customers
▼ + stars: | 2024-07-11 | by ( Hugh Son | ) www.cnbc.com time to read: +2 min

There may be relief for the thousands of Americans whose savings have been locked in frozen fintech accounts for the past two months. Banks involved in the mess caused by the collapse of fintech intermediary Synapse have made progress piecing together account information for stranded customers that could result in a release of funds in a matter of weeks, according to a person briefed on the matter. The development comes as regulators, including the Federal Reserve and the Federal Deposit Insurance Corporation, pressure the banks involved to release funds after media and lawmakers have heightened awareness of the debacle. Beginning in May, more than 100,000 customers of fintech apps like Yotta, Juno and Copper have been locked out of their accounts. "We're strongly encouraging Evolve to do whatever it can to help make money available to those depositors," Federal Reserve Chair Jerome Powell told the Senate banking committee Tuesday.

Persons: Banks, We're, Jerome Powell, Scot Lenoir, Jelena McWilliams, Sankaet Pathak Organizations: Staff, Evolve Bank & Trust, Bank, Synapse, Federal Reserve, Federal Deposit Insurance Corporation, Evolve Locations: California

☆ Synapse bankruptcy trustee says $85 million of customer savings is missing in fintech meltdown
▼ + stars: | 2024-06-07 | by ( Hugh Son | ) www.cnbc.com time to read: +3 min

Al Drago | Bloomberg | Getty ImagesThere is an $85 million shortfall between what partner banks of fintech middleman Synapse are holding and what depositors are owed, according to the court-appointed trustee in the Synapse bankruptcy. Customers of fintech firms that used Synapse to link up with banks had $265 million in balances. But the banks themselves only had $180 million associated with those accounts, trustee Jelena McWilliams said in a report filed late Thursday. The missing funds explain what is at the heart of the worst meltdown in the U.S. fintech sector since its emergence in the years after the 2008 financial crisis. She said Synapse apparently commingled funds among several institutions, using multiple banks to serve the same companies.

Persons: Jelena McWilliams, Al Drago, Andreessen Horowitz, McWilliams, Bank —, it's, Banks, Cravath, Judge Martin Barash Organizations: Federal Deposit Insurance Corporation, Banking, Housing, Urban Affairs Committee, Washington , D.C, Bloomberg, Getty, Synapse, Evolve Bank & Trust, American Bank, AMG, Bank, Partner Bank Locations: Washington ,, U.S, what's

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