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Taco Bell - 3 Lawrence Kim - 3 ” - 2 Taco - 2 Yum - 2 David Gibbs - 1 Gibbs - 1 Chipotle - 1
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Search resuls for: "Lawrence Kim"


3 mentions found


☆ Taco Bell could hold the secret formula for bringing customers back to fast food
  + stars: | 2024-08-06 | by ( Ramishah Maruf | ) edition.cnn.com   time to read: +3 min
New York CNN —Fast food giant Yum Brands is going all in on value — but only Taco Bell is performing well enough to immediately bring back inflation-weary customers. But Gibbs said Taco Bell is outperforming its rivals in the fast food industry. “I think we’re really seeing Taco Bell stand out from the crowd,” he said to investors. Of the three, only Taco Bell’s US same-store sales grew in the second quarter of 2024, at 5%. The earnings call highlighted how fast food and fast casual chains are struggling to retain customers who believe it is cheaper to just eat at home.
Persons: Taco Bell, David Gibbs, Gibbs, ”, Chipotle, Taco, ” Gibbs, YUM, Chris Turner, Burger, Bell, Lawrence Kim, Yum, CNN’s Clare Duffy Organizations: New, New York CNN, Yum Brands, KFC, Taco, ! Brands, CNN Locations: New York, East, Malaysia, Indonesia, Israel
☆ A major change is coming to Taco Bell drive-thrus
  + stars: | 2024-07-31 | by ( Clare Duffy | ) edition.cnn.com   time to read: +4 min
Taco Bell is set to expand the use of artificial intelligence voice technology in its drive-thrus to hundreds of US locations by the end of this year, parent company Yum! The move means that when users pull up to place their order at a Taco Bell, there’s a good chance they will be talking to a computer, rather than a human employee, on the other end. McDonald’s said last month it was pulling the plug on the AI ordering technology that it was testing at more than 100 US drive-thrus, after customers complained about the system getting their orders wrong. Brands, told CNN he’s confident that his company’s technology — which is already in use at 100 Taco Bell locations across 13 states — won’t have the same issues. Kim also denied that AI ordering technology would replace human jobs, a growing concern around all manner of new AI tools.
Persons: Taco Bell, there’s, McDonald’s, Lawrence Kim, — won’t, we’ve, ” Kim, it’s, Kim, Yum, Kay, quesadilla ”, kay, “ kay, ” Organizations: New, New York CNN, Brands, Taco Bell, ! Brands, CNN, KFC Locations: New York, Taco, Pizza
☆ Taco Bell to roll out AI drive-thru ordering in hundreds of locations by end of year
  + stars: | 2024-07-31 | by ( Amelia Lucas | ) www.cnbc.com   time to read: +2 min
Yum Brands hopes to use artificial intelligence to take down drive-thru orders at hundreds of Taco Bell restaurants by the end of this year. In May, executives said Taco Bell would expand its pilot of voice AI from five locations to 30 restaurants in California. Currently, more than 100 Taco Bell restaurants in the U.S. use voice AI. Taco Bell had nearly 7,700 U.S. locations at the end of 2023, according to company filings. Five KFC restaurants in Australia are also testing voice AI tech in drive-thrus, Yum Brands said.
Persons: McDonald's, Taco, Taco Bell, Lawrence Kim Organizations: Yum Brands, Taco Bell, IBM, Brands, Yum, KFC Locations: U.S, White, Chicago, California, Australia
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