CNN —Campaigners have accused Facebook parent Meta of inflicting “potentially lifelong trauma” on hundreds of content moderators in Kenya, after more than 140 were diagnosed with PTSD and other mental health conditions. Content moderators help tech companies weed out disturbing content on their platforms and are routinely managed by third party firms, often in developing countries. The moderators involved in the current legal claim worked for Samasource Kenya between 2019 and 2023, court documents show. In one medical record seen by CNN, a content moderator described waking up in cold sweats from frequent nightmares related to the graphic content they reviewed during the job. The following year, TikTok was hit with another lawsuit from former content moderators.

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Persons: Ian Kanyanya, Kanyanya, Mercy Mutemi, Tony Karumba, Samasource, “, ”, Foxglove, Martha Dark, TikTok Organizations: CNN, Kenyatta National, Sumbi Associates, Meta, Samasource, Samasource Kenya –, Sumbi, Getty, Samasource Kenya, Facebook Locations: Kenya, Kenya’s, Nairobi, Samasource Kenya, Sama, Nzili, AFP