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New York CNN —After police found the words “deny,” “defend” and “depose” printed on shell casings near the site where UnitedHealthcare CEO Brian Thompson was gunned down, merchandise bearing those words started to appear online. The phrase might be linked to a 2010 book critiquing the health insurance industry titled, “Delay Deny Defend,” a common description of the industry’s tactics. Those words appeared on a number of items on Amazon’s store, including hats, T-shirts and pint glasses. The suspect in the case has garnered sympathy and online fandom partly because of people’s problems with the health insurance industry. Commenters also shared a similar sentiment on Yelp, however Yelp turned off commenting on the McDonald’s location’s page.
Persons: , Brian Thompson, , Luigi Mangione, Mangione, ” Mangione, Google didn’t, Yelp, we’ve, Thompson’s, Thompson, Kaye Pestaina Organizations: New, New York CNN, KFF, eBay, CNN, Police, Google, Reuters, UnitedHealth Locations: New York, America, Altoona , Pennsylvania, , UnitedHealthcare
A major industry group for health insurers criticized some of the social media reactions. “We, at UnitedHealth Group, will continue to be there for those who depend upon us for their health care,” the statement said. Only 43% of adults in the Commonwealth Fund survey said they or their doctor challenged an insurer’s denial of claim. UnitedHealthcare, in particular, has come under public scrutiny as it dramatically increased care denials for its Medicare Advantage enrollees. That far surpassed its competitors, including Humana, whose care denials grew 54% during the same time period.
Persons: Brian Thompson’s, Thompson, Thompson’s, Paulette, , Kaye Pestaina, Mike Tuffin, AHIP, , ” UnitedHealthcare, UnitedHealthcare “, Brian Schmutzler, Taylor Lorenz, you’ve, ” Sara Collins, UnitedHealthcare, ProPublica, Connecticut Sen, Richard Blumenthal, CNN’s Jamie Gumbrecht, Puy Kamp, Daniel Medina Organizations: New, New York CNN, UnitedHealth, . New York police, NBC, CNN, UnitedHealth Group, Police, KFF, The Commonwealth Fund, Court, Commonwealth Fund, Department of Health, Human Services, HHS, Humana Locations: New York, Manhattan, UnitedHealthcare, ., Minnesota, Pennsylvania, enrollees, Connecticut, Majlie
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