Karen Lynch, the CEO of CVS Health, has a tip for striking the right balance: Share whatever directly helps you solve a problem or connect with someone else.
Early in her tenure, she ran a company-wide town hall urging managers to take mental health more seriously.
In an unplanned moment, she shared something she'd never told another colleague before, she said: When she was 12, her mother committed suicide.
She also felt ashamed, anxious and embarrassed about it, so she spent much of her career being strictly about business, she said.
But midway through the town hall, with 50,000 employees listening, Lynch realized she could help her co-workers understand why she felt so strongly about mental health.
Persons:
Karen Lynch, Lynch, LinkedIn's, she'd, She'd
Organizations:
CVS Health, Aetna