Read previewSome parents say they were left scrambling to help their stranded kids after Delta Air Lines suddenly changed its policies as it grapples with extended delays and cancellations that stretched into the fourth day. "It was about three hours of sheer panic," one of the parents, Cecilia Stone, told Business Insider. AdvertisementAfter the outage, Delta barred unaccompanied minors from traveling, a move its competitors have not implemented. AdvertisementDonald had a regular ticket, but as a minor was still not allowed to fly, Stone told BI. AdvertisementDelta told Business Insider in a statement that it stopped unaccompanied kids from traveling "to protect minors from being separated from their families and caregivers in the event of flight disruptions or cancellations."

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Persons: —, Cecilia Stone, Transportation Pete Buttigieg, Joel Fortney, wasn't, Fortney, Donald, Stone, Delta didn't, hasn't Organizations: Service, Delta Air Lines, Delta, Business, Transportation, The New York Times, Navy, Delta Airlines Locations: Iowa, Maine, Chicago, Salt Lake City, San Diego