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☆ The world’s best airlines for 2023, according to Skytrax
▼ + stars: | 2023-06-20 | by ( Maureen O'Hare | ) edition.cnn.com time to read: +4 min

Now, for the fifth time in the accolades’ 23-year history, it’s been named best airline in the prestigious Skytrax World Airline Awards 2023. The Qatar flag carrier bossed it in business class, with wins for World’s Best Business Class, World’s Best Business Class Seat, World’s Best Business Class Lounge (the Al Mourjan lounge at Hamad International Airport), World’s Best Business Class Lounge Dining and Best Airline in the Middle East. Scoot was the World’s Best Long-Haul Low-Cost Airline and Volotea won out in the very competitive Best Low-Cost Airline in Europe category. Garuda Indonesia’s cabin staff were voted the world’s best, Cathay Pacific won World’s Best Inflight Entertainment and Bangkok Airways was once again the World’s Best Regional Airline. Delta Air Lines was named Best Airline in North America, with the Best Airline Staff Service for the region, while Sun Country Airlines was named Best Low-Cost Airline in North America title for the first time Alaska Airlines was North America’s Best Regional Airline.

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☆ Jetstar flight makes emergency landing in Japan due to bomb threat
▼ + stars: | 2023-01-07 | by ( ) www.reuters.com time to read: +2 min

TOKYO, Jan 7 (Reuters) - A Jetstar flight made an emergency landing at Chubu Centrair International Airport in central Japan on Saturday due to a bomb threat, though no device was found, officials said. Five sustained minor injuries while evacuating from the plane, an official at the Chubu airport police said. The flight was diverted to the Chubu airport, in Japan's industrial heartland of Aichi prefecture, after a potential security incident, and passengers disembarked via emergency slides, Jetstar Airways said in a statement. "Jetstar Japan is working closely with the Chubu airport and local authorities to investigate the situation," the company said, declining to comment further. A Narita spokesperson said there had been a bomb threat call for the flight but that details were unclear.

☆ Airline passengers left 'devastated and angry' when a plane turned back after flying for more than 4 hours
▼ + stars: | 2022-12-30 | by ( Jyoti Mann | ) www.businessinsider.com time to read: +2 min

Jetstar sent a plane heading to Bali back to Melbourne after several hours of flying, per ABC News. A passenger told the Daily Mail that a fellow traveler noticed on a flight monitor screen that the plane was returning to Melbourne. One passenger on board the flight told ABC News that their fellow travelers were "devastated and angry" when they found out the plane was returning. A spokesperson for the airline told ABC News that the service had been swapped to a larger Boeing 787 plane so it could take more passengers, but the swap was not approved by the Indonesian regulator. "We know this has been an extremely frustrating experience for customers and sincerely apologize for what happened," Jetstar's spokesperson told ABC News.

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