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As companies across the US confront complex challenges that require overhauling strategies, reimagining business models, and adapting workforce dynamics, many are appointing chief transformation officers to drive these changes. The core figures, including the CEO, the chief operating officer, and the chief financial officer, focus on delivering quarterly results. Being a chief transformation officer, Jesuthasan said, is akin to "building the train while you're driving it down the tracks." AdvertisementBrandon Batt, the chief transformation officer at Quadient, a company focused on digital transformation, knows this all too well. Kinney recently wound down her role as chief transformation officer at Wex.
Persons: Kristy Kinney, Kinney's, Kinney, Alicia Pittman, Pittman, Ravin, Mercer, Jesuthasan, They're, Brandon Batt, Batt, Chengyi Lin, Lin, it's, Gartner Organizations: Boston Consulting Group, Boston Consulting, Organization Locations: Portland , Maine
Grocery chain Asda is calling workers back to the office three days a week from January. The British retailer says it will improve on-site catering and provide better bathrooms for staff. Asda chair Stuart Rose said remote work doesn't suit the fast pace of the consumer goods industry. In recent months, companies like Dell and Amazon have announced that staff must be back in the office five days a week. If RTO policies become too strict, top talent will simply leave to find a system that works for them, Ravin Jesuthasan, a respected future-of-work researcher, previously told Business Insider.
Persons: Stuart Rose, , Rose, Spencer, Mohsin Issa, Issa, Zuber, Asda's, Ravin, Nick Bloom, Bloom Organizations: Service, Marks, Asda, The Observer, Business, TDR, Walmart, Dell, Amazon, Observer, Stanford Locations: British, Argos, Asda
Job seekers sometimes use AI to cheat in interviews, which highlights flaws in the hiring process. It can feel like there are endless ways to dupe a hiring manager in a job interview — especially one that doesn't involve meeting IRL. It all points to a hiring process that can be terrible for job seekers — and for employers. Is using AI during a job interview cheating? Kanny uses reviews from a job candidate's colleagues — past and present — to rate the person's integrity, accountability, respect, humility, confidence, and grit.
Persons: , Lindsey Zuloaga, Greg Yang, he'd, claude, Yang, HireVue's, Zuloaga, Kirthiga Reddy, Reddy, Sean Vassilaros, It's, Octavius A, Newman, didn't, Jennifer Schielke, Schielke, Ravin, Mercer, I'm Organizations: Service, Executives, xAI, Employers, Facebook, BI, Group Solutions Locations: India, South Asia
AdvertisementMissy Scalise has begun using AI to cut down on the amount of work she has to do after hours. In 2023, the World Economic Forum reported that employers expected 44% of workers' skills to be "disrupted" within five years. Another challenge with inserting AI into an organization is that it's often difficult to tell which skills workers possess and where they might need training. Charlotte Relyea, a senior partner at McKinsey & Co., believes that leaders need to plan now so they can better forecast the abilities workers will need. Leaders need to think about this as a transformation — what she described as "painting the picture of the future."
Persons: Missy Scalise, Ascension Saint, Suki, Scalise, Chesley Summar, Ravin, Mercer, Jesuthasan, It's, Jon Lester, Lester, it's, Julia Grace Samoylenko, Samoylenko, Gallup, Johnson, Elise Smith, Smith, They're, haven't, you've, Nathalie Scardino, Scardino, Charlotte Relyea, Relyea, she's Organizations: Ascension, International Monetary Fund, Economic, IBM, Johnson, Praxis Labs, Labs, McKinsey & Co, McKinsey Locations: Nashville, upskilling
And workers themselves welcome the new culture of flexibility that offers them a better work-life balance. AdvertisementThere is no doubt that the transition is underway, Ravin Jesuthasan, a renowned future-of-work expert and author of "The Skills-Powered Organization," told Business Insider. However, some organizations exhibit a certain amount of inertia when it comes to adapting to the new working culture. There's lots of people who want to come work here, and so this is our culture and this is how we're going to sustain our culture," Jesuthasan said. The most important thing is that people have to understand the logic of why you create these rules," the future-of-work expert said.
Persons: , Ravin, Jesuthasan, We've, Richard Baker, it's, It's, that's, I'm Organizations: Service, Business, Organization, Employees
Young workers are pushing back against Dave Ramsey's financial advice on TikTok. You’ll spend $22,995 over the course of 30 years,” Ramsey’s financial advice company, Ramsey Solutions, writes in a post on its website. But younger workers say buying a home in cash isn’t feasible when home prices are skyrocketing nationwide. AdvertisementYounger generations began questioning Ramsey’s advice on homebuying even before the anti-Ramsay rhetoric began trending on TikTok. Sarah Martinez Shaw, who grew up on Ramsey’s advice, told BI his tips left her in a tough spot .
Persons: Dave, , Dave Ramsey, Gen Z, , “ You’ll, You’ll, , ” Jarrod Benson, Ravin, Mercer, Gen, Ramsey, ” Josh Benson, Ramsay, Sarah Martinez Shaw, Ramsey “ Organizations: Service, Wall Street, Ramsey Solutions, Orlando, Business, America Locations: TikTok, , West, United States, Dallas
A TikToker slammed a Gen Z hire who missed an 8 a.m. meeting for a fitness class. I don't give a flying shit about your workout class. Also, an 8 a.m. workout class is too late. Alexandre Evidente, made a reaction video in the form of a skit putting himself in the position of this new Gen Z hire. Ravin Jesuthasan, a future of work expert, recently told Business Insider that Gen Z has "very different attitudes to work" versus previous generations.
Persons: , Natalie, Alexandre Evidente, Evidente, Ravin Organizations: Service, Business
AI needs to radically change work before it can help workers, a future of work expert says. He said leaders needed to "redesign work" before AI could make workers more productive. Instead, he said incorporating the tech would take lots of effort to "redesign work and everything that surrounds work to get to some of the gains." Several, including AT&T and Deloitte, have introduced their own GPT-backed tools to help workers boost workers productivity. "Many of our leaders don't have the right mindset to redesign work humanistically as opposed to just looking for the opportunity to drive the next dollar of profit," he said.
Persons: Ravin Jesuthasan, , Ravin, Mercer, Jesuthasan Organizations: Davos, Service, Deloitte Locations: Davos
download the appSign up to get the inside scoop on today’s biggest stories in markets, tech, and business — delivered daily. "I think they have more of an attitude of work to live as opposed to live to work that many of us grew up with. Gen Z have watched on as millennials struggled through economic hardships including multiple recessions and a pandemic which have put a dent in their income and dreams of home ownership. Gen Z has often received flak for their flippant attitude to work, with one survey last year finding that 74% of managers say they're the most challenging generation to work with. However, Gen Z are, in fact, facing setbacks because of high levels of inflation and rising prices.
Persons: , Ravin, Mercer, Z, Jesuthasan, Gen Zers, they're, it's, Whoopi Goldberg, Gen Organizations: Service, Business, Economic, millennials Locations: Davos, Switzerland, West
Tech experts told Insider that's unlikely to happen, given how tight the labor market remains. But a recession will cause unemployment to rise, and it might take longer to find a new job. Industry experts told Insider that most employers simply can't afford to lay off large swathes of workers if they want to make it out the other side. Daniel Zhao, the chief economist at Glassdoor, told Insider that the recent tech layoffs alone weren't enough to move the unemployment figure yet, but were still a signal of sorts. Nick South, a managing director at Boston Consulting Group, told Insider this means employers are still struggling to find enough high-caliber talent.
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