The founder, Charlie Javice, instructed employees to change "public-facing numbers" of college aid platform Frank to 4.25 million customers in January 2021, JPMorgan alleged in the filing. Frank had fewer than 300,000 real customers when JPMorgan bought it in September 2021, the bank has alleged. one Frank employee asked in a January 2021 Slack thread. According to Thursday's filing, Javice justified the change in user stats by telling employees that website visitors counted as customers, the bank alleged. Javice has said in court filings that JPMorgan knew how many users Frank had and that the bank sought to blame her for its mistakes.

---

Persons: Charlie Javice, JPMorgan Chase, Frank, Slack, Charlie, Javice, Javice didn't Organizations: JPMorgan Chase, Co, United States Court, JPMorgan, Department of Justice, Securities and Exchange Commission, & $ Locations: Manhattan, New York City, Javice