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Inside Microsoft's struggles with Copilot
  + stars: | 2024-11-15 | by ( Ashley Stewart | ) www.businessinsider.com   time to read: +23 min
In September 2023, Microsoft's famously soft-spoken CEO, Satya Nadella, unveiled the company's flagship AI product, Copilot, with sweeping fanfare. Some of Microsoft's own employees and executives are privately concerned that Copilot won't be able to deliver on its ambitions. Copilot's struggles have created an opening for Microsoft's rivals, some of whom have seized on the opportunity to promote their own agendas. "Now, when Joe Blow logs into an account and kicks off Copilot, they can see everything," said one Microsoft employee familiar with customer complaints. As complaints and questions over Copilot mount, so does the pressure to justify Microsoft's unprecedented level of spending on AI.
Persons: Microsoft's, Satya Nadella, Gartner, Copilot, it'll, Copilot's, Marc Benioff, Benioff, Goldman Sachs, Marc Andreessen, Andreessen Horowitz, Ethan Miller, Jared Spataro, Spataro, , Joe Blow, Joe, Nadella, Gary Marcus, Marcus, Wile, Coyote, Brontë, Judson Althoff, Jason Zander, Zander, We've, OpenAI, Tasos Katopodis, Steve Jobs Organizations: Microsoft, Venture, Getty, Goldman, BI, Fortune, Excel, Lumen Technologies, Honeywell, Gartner, Wall Street, Initiative, Department of Homeland Security, Employees, San Francisco, Software, Apple, Jobs Locations: Microsoft's, Copilot, New York City
AdvertisementThe media giant, which owns Paramount Pictures and CBS, has been in the news as an acquisition target since late last year. Skydance might not be as recognizable a name, but the company's owner and CEO David Ellison is. It's "is Paramount big enough to survive on its own?" The rush to corner the market on data centers is a move by Big Tech to secure the keys to the coming AI kingdom. Big Tech, finance, and consulting jobs are becoming harder to come by, upending the job search for young people.
Persons: , Donald Trump, Rebecca Zisser, Warner, David Zaslav, Byron Allen, David Ellison, Larry Ellison, he's, Phillip Faraone, Peter Kafka, That's, Larry Ellison's, Alyssa Powell, Savita Subramanian, Gary Shilling, Kitty, Keith Gill, Arif Qazi, Jason Zander, they'll, Apple's, Siri, Dominic Bugatto, that's, Dan DeFrancesco, Jordan Parker Erb, Hallam Bullock, George Glover, Annie Smith Organizations: Service, Paramount, Business, Paramount Pictures, CBS, RedBird Capital Partners, KKR, Warner Bros . Discovery, Sony, Hollywood, Getty, Tech, Bank of America, Wall Street, GameStop, Google, Microsoft, Big Tech, BI, Washington Post, Hewlett Packard Enterprise Locations: China, India, Texas, New York, London
Microsoft cut hundreds of jobs in its Azure cloud business on Monday, sources told Business Insider. Jason Zander in an email memo says the company's focus is to "define the AI wave." The changes include halting certain Azure cloud services and reorganizing teams. download the app Email address Sign up By clicking “Sign Up”, you accept our Terms of Service and Privacy Policy . This story is available exclusively to Business Insider subscribers.
Persons: Jason Zander, , Zander Organizations: Microsoft, Business, Service
Microsoft on Monday cut hundreds Azure jobs to focus on AI investments, Business Insider reported. An internal memo said a focus to "define the AI wave" was behind the changes. Microsoft isn't giving up, according to an internal memo detailing cuts in other parts of the company's operations. Business Insider broke the news on Monday that Microsoft is cutting hundreds of jobs from its Azure cloud business. Executive Jason Zander blamed the cuts on Microsoft's need to purse AI investments, according to an internal memo obtained by BI.
Persons: , Jason Zander Organizations: Microsoft, Business, Service, BI
Microsoft is rolling out its AI Copilots internally and trying to get employees up to speed. The rollout has include pilot tests on AI and an internal hackathon, one message suggests. download the app Email address Sign up By clicking “Sign Up”, you accept our Terms of Service and Privacy Policy . AdvertisementMicrosoft is rolling out Microsoft 365 Copilot product to employees as it tries to get more developers to use AI, according to an internal message viewed by Business Insider. This story is available exclusively to Business Insider subscribers.
Persons: , Jason Zander's Organizations: Microsoft, OpenAI, Service, Business, Jason Zander's Strategic Missions, Technologies
BARCELONA, Feb 26 (Reuters) - Microsoft has unveiled previews of two AI-powered services designed to manage telecom networks, drawing on the same capabilities used to manage the tech giant's Azure cloud platform. Microsoft first entered the 5G arena after its acquisition of cloud networking companies Affirmed Networks and Metaswitch in 2020. “What we’re doing is taking our native cloud work and making it specific to this telecom operator network space. I think a really great example of that is all the AI ops work that we are introducing into the system," said Jason Zander, executive vice president of strategic missions and technologies at Microsoft. Monica Zethzon, a vice president at Ericsson, said the developments would allow operators to "transform their core networks while improving customer experiences".
An internal org chart shows the 19 people running Microsoft's Cloud + AI org under CEO Satya Nadella. An internal Microsoft organizational chart viewed by Insider shows the people in charge of the company's cloud and artificial intelligence business — a business so tremendous, it employs at least one-third of Microsoft's massive workforce. The Cloud + AI org is responsible for Microsoft's Azure cloud business, plus its data platform, developer services, and software like its Dynamics 365 customer relationship management tool. The org is run by Scott Guthrie, one of CEO Satya Nadella's top lieutenants and the exec who has led Microsoft's cloud business since at least 2011. Nat Friedman, the former CEO of Microsoft subsidiary GitHub who stepped down in November 2021, also remained on the org chart viewed by Insider.
Microsoft last year created an division for the company's big bets, from quantum to government IT. An internal org chart viewed by Insider shows the 12 people in charge of these emerging businesses. The org chart was part of a presentation about the team's first growth strategy. An internal Microsoft org chart shows the 12 people in charge of Microsoft's emerging technologies and businesses. Also included in the org chart are legal, finance, marketing, and human resources executives an internal presentation lists as SMT "business partners."
The team formed to manage Microsoft's biggest moonshots just released its first growth strategy, according to internal documents viewed by Insider. Microsoft expects the total addressable market through the company's 2025 fiscal year for Microsoft Federal to reach $105 billion, and $149 billion for the Microsoft Communications unit. Azure Quantum, led by CVP Zulfi Alam: "Azure Quantum team is engineering the quantum machine to solve for a better future." Azure for Operators, led by CVP Martin Lund "is accelerating the Cloud transformation of mission critical communication networks for Core and Edge services." Mission Engineering, led by Zach Kramer: "Mission engineering is delivering the innovation and technology that creates the ecosystem that transform mission."
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